The Product Guy

FEBRUARY 3, 2019

Guest Post by: John Kresse (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Chris Butler]. I served teachers, students, and administrators, each group with specific product needs and goals. When I built a new feature, I knew exactly who would benefit from it and knew who to call for feedback. Buying a new solution.

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User Testing Customer Feedback Product Management Product Manager 124

Userzoom

MARCH 26, 2020

Whether your next research study is a moderated usability test or an unmoderated usability test , it’s important to clearly define what each task is and isn’t. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

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User Testing Product Research Research Software Data Visualization 94

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 4 Datacamp.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

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Product Marketing Marketing Research Software User Testing 52

Gainsight

OCTOBER 14, 2022

These are just a few of the questions that customer success (CS) experts explored in a recent episode of CS Essentials by Gainsight: Talking About ROI , a Success League Radio production. The Gainsight team identified six pain points through research and conversations with industry leaders: Visibility. Customer Experience .

User Friction 52

User Friction Engineering Customer Experience User Testing 52

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. It lets them realize product value and drives product adoption.

Weak Development Team 52

Weak Development Team 52

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

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User Testing Product Research Research Software Feedback Software 141

UX Studio

MAY 2, 2018

UX design is a process , and I follow all the rules: I value research, I make design decisions based on user insights, and I always put the user first. Every product has differences. As a general rule, the more you know about your target audience, the more creative solutions you can deliver. This requires even more research.

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Weak Development Team Research Software UX User Testing 80

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Or perhaps you’re trying to integrate user research into an Agile Sprint cycle , which is definitely achievable but requires some adjustments to your choice of methods and tools.

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User Testing Research Software Product Research Customer Experience 72

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

UX Studio

NOVEMBER 28, 2018

And just call your favorite design team to get a ready-made solution or just a bit more user research for next month. Skills and processes can take years to build but an external professional team can deliver solutions faster in most cases. They bring field-tested processes on one hand and a wide range of skills on the other.

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

The Product Coalition

APRIL 19, 2021

The Product Backlog and Refinement TL; DR: Product Owner Interview Questions?—?The The Product Backlog and Refinement If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. PO Interview Questions?—?The

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Product Research Customer Experience User Testing Agile 112

Intercom, Inc.

JULY 4, 2019

That’s why we asked Josh Seiden , a well-known product consultant and author, to join us on the podcast. We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. Leaders have to get out of the business of saying: “I have this solution in my head.

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User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

DECEMBER 11, 2023

There comes a time with every product when there is a focus on sales. That was the case with Infinify, my product leadership academy, when I decided to “give it a try” while I always have the option to go back to a CPO role in the industry. One of these places that I get to work with companies on, is how to sell their product.

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User Testing Customer Experience Product Research Consulting 78

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Questions & Answers. in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

BrainMates

SEPTEMBER 9, 2020

At a recent Brainmates Product Talk, Founder and Principal Facilitator at Bright Pilots , Ben Crothers, presented his ideas on how to tap into the next big opportunities and stay focused in these crazy times. For example, for GE, IBM and Hewlett Packard, technology was going through a major transition when each of them launched.

Research Software 86

Research Software Entertainment Customer Experience Workshop 86

The Product Coalition

MAY 25, 2018

TL;DR: Webinar Product Backlog Anti-Patterns The third Hands-on Agile webinar product backlog anti-patterns covers common problems from out-dated and oversized tickets to the part-time proxy product owner and his or her idea repository. So from my perspective, I like to refer to it as the product creation arc.

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Webinar Agile Product Research Customer Experience 60

UX Studio: Product Management

OCTOBER 26, 2017

If you work with products, it will become your best friend (OK, maybe just a regular friend whom you keep telling it to). So yeah, getting new users rocks, but don’t neglect the current ones; the product will thank you later. This metric will tell what percentage of users visit your app on any day in a given period.

Customer Experience 106

Customer Experience Data Visualization Analytic Tools User Testing 106

BrainMates

SEPTEMBER 9, 2020

At a recent Brainmates Product Talk, Founder and Principal Facilitator at Bright Pilots , Ben Crothers, presented his ideas on how to tap into the next big opportunities and stay focused in these crazy times. For example, for GE, IBM and Hewlett Packard, technology was going through a major transition when each of them launched.

Research Software 52

Research Software Entertainment Customer Experience Workshop 52

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userzoom

DECEMBER 11, 2019

Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research. Becky Wright, Senior Product UX Researcher.

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Data Visualization User Testing UX Research Software 92

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? An NPS survey asks one simple question: On a scale of 1 to 10, how likely are you to recommend our company to a friend or colleague? The advantages of NPS.

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Data Visualization Feedback Software Reporting Tools Analytic Tools 64