The Product Guy

JUNE 25, 2023

AI is everywhere — get comfortable with it and leverage it NOW. Watch and learn more from product management expert, Amin Bashi.

Product Management 195

Product Management Product Manager Management Management 195

Mind the Product

JUNE 25, 2023

This week’s Sunday Rewind goes back to last year’s London #mtpcon and a talk from veteran product manager Itamar Gilad on evidence-guided product development. Read more » The post SUNDAY REWIND: From opinion-based to evidence-guided product development by Itamar Gilad appeared first on Mind the Product.

Development 172

Development Product Management Product Manager Management 172

The Product Coalition

JUNE 25, 2023

Delivering Happiness: Zappos’ Core Values and the Power of Customer Experience Source: zappos.com We all know that giving better customer service in your business is important. We ourselves love the brands which give us better service. But when we try applying this approach to our company, somehow we couldn’t deliver it. In all companies, I worked so far, having great customer service was one of the core values, but we were not able to stand by it for long.

Customer Experience 142

Customer Experience Customer Feedback User Testing Books 142

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last week, though, in my product leadership workshop , we had an extended discussion about the core people-and-organizational obligations we have toward those who work for us.

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Userpilot

JUNE 25, 2023

Looking for a ready-to-use CSAT survey template? Collecting user feedback is a key element of any product growth strategy. After all, you can’t improve your product if you don’t even know how people feel about it. In this guide, we’ll show you how to use a CSAT survey template for all your feedback collection goals! TL;DR The customer satisfaction (CSAT) score is a metric that measures how customers feel about your product and how many satisfied customers you have across your t

Customer Satisfaction 98

Customer Satisfaction Product Research Customer Experience Customer Feedback 98

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Are you not sure what to add to it? Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game.

Books 98

Books Analytic Tools Data Visualization Product Research 98

People-First Product Leadership

JUNE 25, 2023

Recently I had the privilege to be a keynote speaker at the Mind the Product conference in San Francisco. My topic was the Importance of Psychological Safety for Remote Teams. After introducing myself, I shared that even though I’m up on the stage, I have times where I feel like I'm an imposter. What is imposter syndrome? Deep fear of being exposed as someone who doesn’t know what they’re doing, despite their position in the world.

Customer Experience 52

Customer Experience Books Definition Feedback Software 52

Amplitude

JUNE 25, 2023

Learn more about data analytics (DA) and why it's important in our digital world. Understand the basics of data analysis and what data tools like Amplitude gives you.

Data Visualization 52

Data Visualization Analytic Tools 52

Userpilot

JUNE 25, 2023

With the right customer experience insights, you can remove the barriers that have been stunting your product growth for ages. But how exactly do you leverage the goldmine of customer experience data to grow your SaaS? In this post, we’ll take you through the ins and outs of smart product analytics and in-app surveys—so you can combine them to collect and leverage insights to cultivate product growth.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Analytic Tools 98

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Amplitude

JUNE 25, 2023

Read how Analytics data led Backstage to increase user engagement and fuel business growth.

Data Visualization 52

Data Visualization Customer Feedback 52

UX Studio

JUNE 25, 2023

Design is a constantly evolving field. Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 52

Feedback Software ChatGPT User Testing Customer Experience 52