Fri.Oct 16, 2020

Lessons on Work ethics while getting my shoes polished


Recently, I went to a roadside cobbler(mochi) to get my shoes polished. I am trying to use the mobile phone as less as possible so I put it in my pocket and watching the cobbler work. After watching leisurely for a few minutes, I got seriously interested in his work.

Get them Talking—6 tips to Break the Silence in a Virtual Event.

The Product Coalition

Your meeting participants are not speaking up. When you ask a question to a virtual group as a way to engage them, but you’re not getting… Continue reading on Product Coalition ». team-collaboration leadership management agile-coaching product-management

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How to Improve the Customer Service With the Help of UX


As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. But what is good customer service?

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Backstreet Boys, Zork, and Product Strategy


You are standing in an open field west of a white house with a boarded front door. There is a small mailbox here. And just like that, the keynote (err, I mean, game) is afoot!

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Why Empathy Is the Key to Success for Your Next Product Objective


Editor’s note: This post originally appeared on the Bain Public blog. The secret to success in software development is an elusive concept. Some companies spend years chasing it down.

More Trending

How Does an MBA Fit into your Product Management Career?


If there’s one degree that is most beneficial to product management types, it’s likely a Masters in Business Administration. An MBA program, much like a product management job description, covers a broad swath of topics.

Amplify 2020: Highlights from the Largest Gathering of Product and Growth Leaders


As the largest gathering of product leaders, Amplify is where hundreds of teams go every year to learn how to lead digital transformation and build the best product experiences. In 2020, this mission took on new meaning.

Firing Trump: A Lesson in How to Live Up to Your Values

Mind the Product

In September 2020 behaviour analytics company Hotjar fired Donald Trump and the GOP as clients, saying that taking the business contravened its company values.