The Product Coalition

FEBRUARY 25, 2024

Have you ever zoned out mid-conversation, fingers itching for your phone, brain choreographing your next groundbreaking product feature? We all have. But in the whirlwind world of product management, where ideas zip around like bees in a garden, there’s a superpower often overlooked: active listening. This article delves into why active listening is an indispensable tool in your product management arsenal and how it can profoundly influence your approach to user engagement, team collaboration, a

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Product Management Product Manager Customer Feedback Product Research 140

Mind the Product

FEBRUARY 25, 2024

This week’s Sunday Rewind is a #mtpcon 2015 talk on the psychological principles of persuasive product design, from psychologist Nathalie Nahai. Read more » The post SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai appeared first on Mind the Product.

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Product Management Product Manager Management Management 114

The Product Coalition

FEBRUARY 25, 2024

Let’s walk through the world of Netflix and their journey of streaming innovation. Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

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Analytic Tools Entertainment Customer Experience Data Visualization 118

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

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Analytic Tools Data Visualization User Testing Reporting Tools 105

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Lenny Rachitsky

FEBRUARY 25, 2024

Brought to you by: • OneSchema —Import CSV data 10x faster • Sendbird —The (all-in-one) communications API platform for mobile apps • Sprig —Build a product people love — Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves.

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Data Visualization Leadership Framework User Testing 102

UX Planet

FEBRUARY 25, 2024

If I could give advice to my younger self as a new UX designer, what would I say? Starting a career isn’t simple, we make mistakes (which are necessary), we discover many things, and we learn a lot. But if I could go back a decade, I’d give myself some tips to boost my progress. So, why not share it with you to make things easier? ? Have experience before having a job As beginners in design, it’s common to be caught in a cycle where companies want experienced people, but you, as a new designer,

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UX Product Research User Testing Research Software 98

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Practical explanation of how it works. Five categories of potential customer reactions to new features.

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Customer Satisfaction User Testing Customer Experience Customer Feedback 105

UX Planet

FEBRUARY 25, 2024

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? I believe that we live in a day and age where being a self-taught designer has never been so easy. The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses.

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UX User Testing Customer Experience Banking 98

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

UX Planet

FEBRUARY 25, 2024

This article will help you figure out where to spend your $20 per month and whether is it even worth it. Especially helpful for Designers and Freelancers. Am I the right person to guide you through this? I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. So I will try to help you to the best of my knowledge.

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ChatGPT User Testing Customer Feedback Research Software 98

Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. They slow you down, and even if you resist the temptation to bin them right away, you get such bad blisters at the end of the day that there’s no chance you will ever wear them again. Fear not, though! In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

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Data Visualization Analytic Tools Research Software User Friction 104

UX Planet

FEBRUARY 25, 2024

3D image of the acronym ATS What does ATS mean? Applicant Tracking System (ATS) are software applications that enables the electronic handling of recruitment and hiring needs. They are used by employers to automate the initial stages of the hiring process. These systems scan and filter resumes based on specific keywords, formatting, and other criteria set by the employer.

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Research Software Document Customer Experience Certifications 98

Amplitude

FEBRUARY 25, 2024

Learn more about Amplitude and digital analytics. Improve your industry knowledge with this helpful resource roundup.

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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UX Planet

FEBRUARY 25, 2024

If you’re in product, tech, or design, chances are that you’re quite familiar with the term ‘Gamification’. In my years of experience leading design and rollout efforts for fintechs in Asia, I have found that gamification is a popular strategy among fintech players, but its implementation is frequently lacking. It would be easy to just add a few badges and rewards, but that just doesn’t cut it.

Onboarding KPIs 98

Onboarding KPIs Finance Customer Experience Education 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs.

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Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

UX Planet

FEBRUARY 25, 2024

Realizing the need for a new approach.

UX 98

UX 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs.

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Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

Product Strategy

UX Planet

FEBRUARY 25, 2024

Let me show you exactly what they do, and why it works so well.

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Download UX 97

Userpilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs.

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UX Planet

FEBRUARY 25, 2024

In UI/UX design, empathy is a foundational skill. It’s the first stage of the design thinking process, one of the most popular design methodologies in the world, marking an important step in the iterative journey of problem-solving and innovation. Photo by David Travis on Unsplash What exactly is empathy? According to the Oxford Dictionary, empathy is: the ability to understand and share the feelings of another.

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UX Customer Feedback Customer Experience Product Research 97

Userpilot

FEBRUARY 25, 2024

Looking for an effective product adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous of GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs.

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52