Wed.Jun 01, 2022

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Product in Practice: Automating Customer Interview Recruiting at Zonar Systems

Product Talk

Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are packed. So the idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task. But it doesn’t have to. The idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task.

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ProductTank Hamburg celebrates Global Accessibility Awareness Day

Mind the Product

On May 19, 2022, ProductTank Hamburg celebrated Global Accessibility Awareness Day with a hybrid event on the important topic of accessibility. The goal was to make the event itself as accessible as possible. For those who did not have the opportunity to be there live, we hereby publish the transcript along with the recording of the event. [.] Read more » The post ProductTank Hamburg celebrates Global Accessibility Awareness Day appeared first on Mind the Product.

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What Is the Goals-Signals-Metrics Process and How To Track It?

Userpilot

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. This keeps the team focused on a specific outcome and improves your company’s overall efficiency.

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Supporting BoS Online Confs

Business of Software Conference

Building long term relationships with high-valued SaaS leaders. At Business of Software conferences, we aim to make a real difference to the wonderful people and companies that make up our BoS Community. When we aren’t able to meet in-person, we can still come together online to share ideas, learn new tricks, and work on our businesses together.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The 90-Day Success Plan for New Chief Product Officers

Dragonboat

Executive Summary When embarking on a new challenge with a new company, the most successful Chief Product Officers (CPOs) do an incredible job making an impact within their first 90 days. They don’t worry about massive, overarching changes. Instead, they focus on: Using curiosity to assess the current situation Building deep relationships while aligning goals […].

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ONE THING on OKRs Strengthen Roadmaps

Product Culture

Objectives and Key Results (OKRs) are goals shared at the team level, setting up teams for collaboration from the very beginning. See my article here. OKRs bring focus and results to an entire organization, measurably. That means they can help rally people to the roadmaps as well. You can read more about OKRs and roadmaps in my book, Product Roadmaps Relaunched.

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Gainsight’s Impact Analyzer Levels Up CS With Machine Learning

Gainsight

Artificial intelligence (AI) seems to be everywhere these days. From Siri and Alexa to TikTok’s For You page, AI is having a huge impact on how people interact with technology. And most of that impact is being driven by machine learning, the most important and popular subfield within AI. So whether your data set is voice commands or NPS scores, it’s likely that AI is going to be disrupting your workflows sooner rather than later. .

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What is a KPI, Metric, or Measure?

Userpilot

When it comes to KPIs vs metrics, which one should you measure to get better insights? What about metrics and measures? In the world of SaaS, all three terms serve a specific purpose. Metrics and KPIs are often used interchangeably, but they also have differences. The more you understand these nuances, the better you can evaluate your product growth strategy.

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PSA PSA Test

Business of Software Conference

Not many people know what a PSA test is. It’s nothing to do with software but probably important to a large number of software folk. What is a PSA test? A PSA test is a blood test for screening for prostate cancer. It measures the level of prostate-specific antigen (PSA) in your blood. Why does your PSA level matter? Your PSA level can give an early indication of prostate cancer.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.