Mind the Product
MARCH 18, 2021
In this interactive AMA session for MTP Leader members, Donna Lichaw, executive coach and author of the User’s Journey: Storymapping Products that People Love, discusses how to find your story by using a mix of psychology, design thinking, and experimentation skills that you already have—or can easily learn. Watch the recording in its entirety or read [.].
The Product Coalition
MARCH 18, 2021
Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion in 2020 to $307.3 billion by 2026.
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dscout People Nerds
MARCH 18, 2021
We asked 100 participants what behaviors, routines, and practices they are adopting to keep themselves feeling together. And about what services, and products they believed were helping—and hindering—their sense of balance.
The Product Coalition
MARCH 18, 2021
By Alissa Rogers, Copywriter, YML René Lacerte is the CEO and Founder of Bill.com , a fintech platform that helps businesses pay and get paid faster by bringing the back office to their back pocket. Valued at $10B , Bill.com’s secret to success isn’t that they got lucky with the right product at the right time?—?the startup was intentionally built to scale in every way, from their product and development to their culture, core values and even leadership.
Speaker: Anne Steiner and David Laribee
As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.
Centercode
MARCH 18, 2021
Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done. The books you want to read are the ones that neatly summarize the information you can apply in the real world.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Spice Catalyst
MARCH 18, 2021
Product evolution is driven by industry to improve the user experience for a customer that is constantly changing. As product managers it is important for us to understand where our customers want to go, so we can lead them there. Each new feature or each new product changes the user.
The Product Coalition
MARCH 18, 2021
The “Bad-Good-Great Product Manager” Classic Revisited Continue reading on Product Coalition ».
dscout People Nerds
MARCH 18, 2021
Here’s an approach for dividing and defending your time while wearing the many “hats” of user research. .
ProductCraft
MARCH 18, 2021
This week on Product Love, I sat down with Daniel Scrivner, CEO of Flow, a modern task and project management software. We picked up where our previous conversation about customer feedback left off. Daniel believes that customer feedback can be immensely helpful, but the timing of it is important. He learned from Apple that feedback shouldn’t.
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
dscout People Nerds
MARCH 18, 2021
Jared Spool reflected on his decades-held defining role in the UX space—giving us insights into where the field has been, and predictions to where it could be heading.
Innovatemap
MARCH 18, 2021
When our growth announcement hit the airwaves, we received a multitude of congratulations from our clients, friends and partners. Everyone was just as excited as we were to share the news of our new services, our new team, and our NYC office. And of course, everyone wanted to hear more about why we’re expanding to the east coast. Why Now? Why NYC? Mike : When 2020 events happened it was an accelerator for how companies thought about digital.
Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.
dscout People Nerds
MARCH 18, 2021
Here’s an approach for dividing and defending your time while wearing the many “hats” of user research. .
Speaker: David Bard, Principal at VP Product Coaching
In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.
The Review by First Round
MARCH 18, 2021
Today’s episode is with Russ Laraway. After starting out in the Marine Corps, Russ made his way into the world of startups, joining Google in 2005 where he led teams for 7 years and was recognized as one of the company’s best managers. Russ then went to Twitter, where he founded and ran the SMB advertising business. Afterwards, he teamed up with Kim Scott to co-found Candor, Inc to help people implement the concepts from Radical Candor and have better relationships at work.
Centercode
MARCH 18, 2021
Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done.
Alchemer Mobile
MARCH 18, 2021
Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories.
Intercom, Inc.
MARCH 18, 2021
In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. This week, we see how they tie together as we go behind the scenes into one major launch from the past month. Or rather, two – conversation topics and custom reports. To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
Gainsight
MARCH 18, 2021
At first glance, there isn’t much overlap in product marketing and customer success teams’ day-to-day responsibilities. They usually sit in different areas of the org, report to other functional leaders, and are held to unique success measures. However, the roles of product marketing and customer success are far more alike than not, and this is most obvious when your team is launching a new product.
Userpilot
MARCH 18, 2021
I’m sure most of us Product Managers are not evil by nature, but there is inevitably a dark side of product management too. Sometimes the same psychological devices we use to make our SaaS products engaging can also make the products really…addictive. Do any of these behaviors seem familiar? Scrolling through Facebook until 2 am Binge-watching Netflix for 6+ hours Spending the entire day playing League of Legends Compulsively checking your email as soon as you get a Thunderbird notificatio
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