Tue.May 16, 2023

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The power of user-centered design: Putting your customers first

Mind the Product

In this article, UX Consultant, Roxanne Rosewood, explores the power of user-centered design and its impact on product development. Read more » The post The power of user-centered design: Putting your customers first appeared first on Mind the Product.

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Top 13 SaaS Customer Engagement Trends 2023 to Follow

Userpilot

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Let’s start!

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Moving from service-led to product-led – Kirsten Mann on The Product Experience

Mind the Product

Tune into our conversation with Kirsten Mann, CPO at Prospection to hear her key lessons learned from moving the organisation from services-led to product-led. Read more » The post Moving from service-led to product-led – Kirsten Mann on The Product Experience appeared first on Mind the Product.

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Cracking the Code of Product Prioritization: Beyond Impact vs. Effort

The Product Coalition

Product Success through Nuanced Prioritization Strategies Continue reading on Product Coalition »

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Product Owners and Product Managers: How They Work Together

Gocious Blog

Product managers and product owners each have distinct roles within their companies. Yet, they share a common goal of creating products that both solve problems for their customers and delight them. While their roles differ, their ability to work together is essential to ensure that the product teams meet their goals.

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ProductCraft Is Moving, but Our Content and Mission Will Live On

ProductCraft

You know the phrase: All good things must come to an end. So it’s with mixed emotions that we’re letting you know that the ProductCraft site will be sunsetting this Thursday, May 18. Mixed, because although we’re sunsetting the site, the wonderful content our writers and community have produced over the years will live on—and. Read more » The post ProductCraft Is Moving, but Our Content and Mission Will Live On appeared first on ProductCraft by Pendo.

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Paul Chen - Testing With All Audiences, Sentiment, and What Customers Value

Centercode

In this episode, Mattel's Paul Chen dives into his past experience at Microsoft with the Surface product launch and demonstrates his passion for developing and designing products to help the next generation explore the wonders of childhood.

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Evolution of our Customer-Facing Roadmap

ProductPlan

The only constant is change. We know the saying, but more than that, we live the saying. ProductPlan has consistently seen changes over the past 12 months, and our very own product roadmap has been a part of that journey. We’ve seen a little bit of everything, and the customer-facing roadmap has been critical during these changes. As annual planning took shape, it became clear the 2022 customer-facing roadmap needed to evolve.

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How to Leverage Disruption in Experimentation | Ben Labay

AB Tasty

Ben Labay outlines essential frameworks for a more strategic, tactical and disruptive approach to experimentation With two degrees, in Evolutionary Behavior and Conservation Research Science, Ben Labay spent a decade in academia with a wide-ranging background in research and experimentation dealing with technical data work.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How to Build a Product Portfolio Roadmap | Productboard

ProductBoard

Successful product leaders know that nothing should be designed or built in isolation. They prioritize rallying teams around a product vision, and attracting buy-in from stakeholders to champion products for users while advancing business goals. One way product leaders achieve this is through the use of a product portfolio roadmap, a strategic communications tool that illustrates the steps needed.

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Embedding Self-Service BI in React Apps with Node.js

Reveal

Reveal Embedded Analytics In today’s data-driven world, integrating dashboards and analytics capabilities directly within SaaS applications is a must. There are many benefits to embedding analytics , including quicker time to market, increased productivity and performance, and growth of profits. Embedding analytics into your React applications brings relevant and timely insights right within your user’s workflow, promoting a data-driven culture and encouraging more analytical thinking.

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These FAQs from Product Managers May Surprise You

dscout People Nerds

Understanding your product managers is key to a successful research relationship. Read some of their burning questions.

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Supercharge Your Product Team with Generative AI: The Recap

Amplitude

Key insights from Ofir Natan's talk at the European Chief Product Officer Conference, discussing how generative AI can revolutionize product management.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Audition Research Participants First with Screener Surveys

dscout People Nerds

Not all participants are created equal. Here’s how to screen out the wrong ones before it’s too late.

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Gantt Charts: The Project Management Tool You Need to Know

airfocus

Gantt charts are very popular in project management, but should product managers use them? And if yes, how? This blog will answer all your questions about using Gantt charts in product management.

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Trailblazing Women in Product Management: Mayanka Sheoran, Vice President, Digital Product Management, Global Investment Management Firm

280 Group

For our next installment of our Women in Product Management Series, I had the pleasure of interviewing Mayanka Sheoran , Vice President, Digital Product Management at a global investment management firm. To read the entire series on Women in Product Management make sure to sign up for our newsletter.  TL;DR Mayanka Sheoran is VP of Digital Product Management with a Major Global Investment Management Firm.

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Value Metrics Guide for SaaS Companies

Userpilot

What are value metrics? Why do they matter? And how to find them? These are the key questions that our guide answers. We also examine a few examples of how companies use value metrics in their pricing strategy. Let’s dive in! TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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An Essential Guide to Customer Experience Analytics for SaaS

Userpilot

How can customer experience analytics help you achieve product growth ? According to a research study by Zendesk, 52% of customers will defect to competitors after having a single bad experience. Therefore, meeting customer expectations with each experience with your product is crucial. In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business.

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SaaS Email Marketing: 12 Strategies for Successful Campaigns

Userpilot

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

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How to Provide Contextual Help Using UX Patterns

Userpilot

Ever wondered how you can implement contextual help that meets customers right at their point of need? Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. This article examines what contextual help is, why it’s necessary for SaaS companies, and how you can implement it in your product.

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