December, 2021

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Building a product manifesto

Mind the Product

As the discipline of product management matures, there is often talk in the product management community about a product manifesto — a set of aspirational principles that guide us. Here is Paul Rehmet's take on what it should say. [.] Read more » The post Building a product manifesto appeared first on Mind the Product.

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Four Frameworks to Help You Define Product Metrics

The Product Coalition

You can find numerous articles out there that will rattle off a list of “essential e-commerce metrics” however the problem with these are… Continue reading on Product Coalition ».

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Four Product Success Factors

Roman Pichler

Listen to this article: [link]. The Four Factors Explained. To achieve lasting success, a product must fulfil the following four conditions. First, it has to address a specific need that a group of people have. Second, it has to be feasible to develop it. Third, it has to generate sufficient business benefits to justify developing it. Fourth, it must not cause any harm to its users, the wider society, and the planet.

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The #1 Mobile Customer Engagement Secret

Alchemer Mobile

Have you ever been looking for a recipe online but have to scroll all the way through a long, drawn-out story about the author’s family to get to the actual recipe? We won’t do that to you today. Instead, let’s cut right to the chase: Retargeting the right customers at the right time and in the right place is the ultimate key to driving mobile customer engagement.

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Solving Open Source Complexity with a Managed Data Infrastructure Platform

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

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Why Product Managers Are So Important

Product Management Unpacked

“Crossing the Chasm” author on how user-experience design has driven product management from product-focused development to fostering customer engagement. There was a time not so long ago that Silicon Valley tech companies were developing systems management computer products – financial, transaction, and customer relationship management systems, for instance, and the products “would get adopted and bought,” says famed author and tech startup guru Geoffrey Moore, who wrote the best-selling book,

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The 3 indicators of an outcome-driven product organisation

Mind the Product

These days, everyone wants to work in an outcome-driven product organization. Here, Becky Flint shares some of the main signs that an organization is actually outcome-driven. [.] Read more » The post The 3 indicators of an outcome-driven product organisation appeared first on Mind the Product.

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The One Big Flaw With Data Driven Product Decisions

Product Management University

That fact that we’re even discussing data driven product decisions is a monumental leap for the product management profession. What features do customers use most & why? Which features do customers struggle to use and why? How quickly are new features being adopted? What are the most popular features customers request? How much time do users spend in my product?

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. UX does matter. If you still doubt it, assess this. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

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The Ultimate Guide to Closed-loop Feedback

Alchemer Mobile

While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too. In our latest guide, The Ultimate Guide to Closed-loop Feedback , learn the best practices, tools, tips, and actionable ways you can incorporate closed-loop feedback into you

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

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Why Design Thinking Matters

Product Management Unpacked

How product managers can identify the right customer problems to solve. Perhaps Albert Einstein summed up successful product management best when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”. Product management, at its heart, is about managing a process that develops solutions to problems.

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Revealed: How supply chain issues are affecting customers and support teams this holiday season

Intercom, Inc.

Worried about supply chain issues messing with your holiday shopping plans? You’re not alone. Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of st

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Thinking big, working small by John Cutler

Mind the Product

As product managers, we're required to think big and be agile. In this #mtpcon London+EMEA session, sponsored by Amplitude, Product Evangelist and Coach John Cutler, explains how to balance these two competing viewpoints. [.] Read more » The post Thinking big, working small by John Cutler appeared first on Mind the Product.

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We’re In A Product Candidate’s Job Market

Mironov Consulting

Every CPO/VP Product I talk with is in a battle for product talent. so we're in a “candidate" job market rather than a “hiring company” job market. What are some do's and don'ts for product managers and first line product directors looking for their next adventure in this market?

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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How Your Mobile Acquisition Strategy Impacts Your Technology Choices

The Product Coalition

In the world of mobile, the method you choose to build your mobile app will impact how well it works with users signing up via different acquisition channels?—?especially new users. In some cases, development and technology choices may even stop you from using certain acquisition channels. So, now you need to understand upfront how you can expect to acquire users.

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How the Ancient Greeks Beat Distraction

Nir Eyal

Distractions seem ubiquitous today, but they’ve always been a part of human life, even going back to Greek mythology. Here’s how to resist them. The post How the Ancient Greeks Beat Distraction appeared first on Nir and Far.

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Product Managers Practice Magic To Fill Shelves

The Accidental Product Manager

Product shortfalls are forcing product managers to use magic Image Credit: Andy Oakley. Every product manager wants their customers to be able to buy their product when they decide to make a purchase. The worst thing in the world that could happen is that your customer is ready to buy and you have nothing to offer to them. Grocery store product managers are facing a situation like this.

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The story behind the chirp: Intercom’s notification sound

Intercom, Inc.

?. Note: This episode contains notification sounds, ambience, and music. If you would prefer to listen to the episode with just interviews, you can hear an alternative version here. Notification sounds are all around us: Slack’s knock brush pulling you back to work, the WhatsApp ring sharing the latest in this year’s holiday dinner plans, the tumbling whimper of your AirPods when the battery’s running low or just about to die.

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Your Guide To Transitioning Into Product Management: Essentials For New PMs

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!

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10 product content highlights from 2021

Mind the Product

We've published a lot of great content from the community this year but which have you enjoyed the most? Find out in the countdown of our top posts, pods, toolkits, and videos that really struck a chord in 2021. [.] Read more » The post 10 product content highlights from 2021 appeared first on Mind the Product.

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Best Practices for Accessible Recruitment & Research

Generation Focus

At Generation Focus, we are passionate about contributing to research in the accessibility space. Conducting research with individuals with accessibility needs helps ensure that products will be usable and accessible for all types of people. It is our collective responsibility to help meet the needs of our community, and in doing so, we enhance the human experience as we learn to understand each other's needs.

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The Overnight Product Manager

The Product Coalition

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. Executives have been watching the success of product led scale ups and are kicking off transformation projects to rapidly establish or scale their product management capability.

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Free Habit Tracker Template — Use this Sleek Google Doc

Nir Eyal

Many people strive to improve themselves in one way or another. Whether it’s getting more sleep and exercise, or spending more time doing the things we love, our ideal selves drive us to be better. They symbolize our belief in our own potential to live in alignment with our values. The drive to improve is also why strategies and tools that enable us to track our behaviors are so potentially gratifying.

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How AI Can Help You Build Better Products: 10 Tools To Save You Time

AI is everywhere: from self-driving cars to text generation, to creating images and music. So, how can product managers use AI to save time and build better products? AI can help with research, feedback management, user engagement, and roadmapping. With AI, product managers can work faster and smarter. In this guide, we’ll show how product managers can use AI to build better products.

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Finding Excitement in Product

The Product Guy

Being part of a product team that is engaged and solving problems can be the greatest motivator for a product manager — the product doesn’t have to be “cool” Watch and learn more from product management expert, Benny Reich.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

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Product strategy for beginners — Part 1

Mind the Product

Product strategy is both a fascinating and fashionable subject among digital product leaders. In this article, you will learn about a process to get productive with product strategy and understand why starting is difficult. [.] Read more » The post Product strategy for beginners — Part 1 appeared first on Mind the Product.

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Product Ops Overview

svpg

As Product School says in their survey article trying to define what Product Ops is: “Product Ops operates differently at every company.” Which might be true, but isn’t very helpful. From my own interactions with companies implementing or exploring Product Ops, I have found no fewer than six distinct definitions. So the first and most. View Article.

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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.