Alchemer Mobile

NOVEMBER 23, 2020

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Josh Fischer from Spotify , we recommend giving it a read. __. As a business concept, we’ve talked about digital transformation for the better part of a decade.

Product Research 235

Product Research Product Management Product Manager User Testing 235

Intercom, Inc.

NOVEMBER 24, 2020

We recently released more than 20 new features that make Intercom better at handling complex queries and therefore a better tool for offering world-class support at scale. The features combine to allow for sophisticated ticketing workflows behind the scenes, but with all the advantages that make our Messenger so popular with customers. For a long time, online customer support has revolved around issuing tickets, with help desk software primarily designed to keep track of long, multi-digit refere

Reporting Tools 211

Reporting Tools Data Visualization Customer Experience Customer Feedback 211

Mind the Product

NOVEMBER 24, 2020

Simon Colmer (at the time of this talk, the Head of Development at Access NFP Websites) spoke to ProductTank London about a developer’s perspective on what it takes to build a successful product development team. As product people, team alignment is table-stakes, and it’s crucial that we factor in multiple perspectives to create diverse, empowered teams, so [.].

Development 197

Development Agile Leadership 197

The Product Coalition

NOVEMBER 26, 2020

With all the distractions surrounding us, efficiency and productivity are becoming essentials. You have the power to control your flow! Continue reading on Product Coalition ».

174

174

Advertisement

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

Data Visualization

Ask Benny

NOVEMBER 25, 2020

Consider getting rid of time estimations The never-ending battle. Time estimations are one of the major points of conflict between product management and development teams. It takes a lot of time to make good estimations and even then they are usually wrong. I have not encountered many people who could make really good estimations. There is a reason for that.

Roadmap 156

Roadmap Software Developers Software Development Agile 156

Mind the Product

NOVEMBER 26, 2020

Product operations (Product Ops), the product management discipline’s latest way to track and understand the inputs that drive product strategy, is important. Far too long companies have had it “easy” in product development accounting, as projects were often “done” when they were shipped, and the numbers were rarely investigated more than superficially after that point. [.].

Product Strategy 169

Product Strategy Strategy Development Product Management 169

The Product Coalition

NOVEMBER 25, 2020

Eric Yu and Peter Zhou are the co-founders of Lang , a YCombinator startup focused on simplifying internationalization. With combined experience from Facebook, Instagram, and Atrium, Eric and Peter’s developer-focused approach aims to make internationalization possible for businesses of all sizes. Our discussion explored the major pain points that Eric and Peter experienced in their previous internationalization work, before diving into the technology that Lang is building to achieve their missi

User Testing 134

User Testing User Friction Data Visualization Customer Experience 134

First Round Review

NOVEMBER 24, 2020

Drawing on her experience in design operations at InVision, Automattic and Hot Studio, Alison Rand explains what DesignOps can achieve for your startup, and how to get a successful team up and running.

Startups 126

Startups 126

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. This is the third in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

Product Management

Mind the Product

NOVEMBER 23, 2020

In this talk from ProductTank London, Susana Lopes (Director of Product at Onfido), talks about how Onfido moved from prioritising at the sprint & quarterly level to setting strategic direction and prioritise at a much larger scale. She starts by outlining several top-down methods for defining strategy, before diving into the bottom-up method called The State of [.].

Product Strategy 166

Product Strategy Strategy Roadmap Leadership 166

The Product Coalition

NOVEMBER 25, 2020

Consider getting rid of time estimations The never-ending battle Time estimations are one of the major points of conflict between product management and development teams. It takes a lot of time to make good estimations and even then they are usually wrong. I have not encountered many people who could make really good estimations. There is a reason for that.

Customer Experience 107

Customer Experience Roadmap Software Developers Software Development 107

Nir Eyal

NOVEMBER 22, 2020

The post Here’s My Review of The Social Dilemma: No, Social Media Is Not “Hijacking” Your Brain appeared first on Nir and Far.

141

141

NextBigWhat

NOVEMBER 23, 2020

Top mistakes engineers make when they become founders. (Can’t say I haven’t been guilty of these myself ). A thread. 1. Spend too much time building the product instead of talking to users. In the early days, the most important goal is to de-risk the market need for your product. You don’t want to invest a ton of effort in your product before you are confident it’s something people will want. 2.Solution in search of a problem.

Technical Cofounder 116

Technical Cofounder Engineering Customer Experience B2B 116

Advertisement

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

Data Visualization

Mind the Product

NOVEMBER 27, 2020

In this November 2020 #mtpcon Digital keynote, Spectra (Adaora) Asala, GM and VP Product, Soapbox at Wistia looks at how you can use process to translate ambiguous challenges into accessible playbooks as your organisation scales. Watch the video to see the talk in full. Or read on for an overview of Spectra’s key points: Process is [.]. Read More.

Product Management 150

Product Management Product Manager Management Management 150

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. Apart from analyzing the top product design agencies, we will help you to understand better who a product designer is, how product design is different from web design, what product design agencies do, and how to find the

Product Research 116

Product Research Research Software Software Review Technical Review 116

Daniel Elizalde IoT Blog

NOVEMBER 24, 2020

I have a fantastic conversation for you on how to test your business ideas! I am joined by David Bland, an experienced Product Consultant and best-selling author of the book, Testing Business Ideas: A Field Guide for Rapid Experimentation. Subscribe on iTunes | Android | Stitcher | Spotify Episode Details: How to Test Business Ideas […].

Product Research 109

Product Research Testing Consulting Books 109

Nulab

NOVEMBER 25, 2020

The way we work is constantly evolving: from the cubicle farms of the ‘60s to open-plan offices, coworking spaces, and remote teams… Work will always reflect the values of the majority, and Millennials (24- to 38-year olds), who make up 50% of the workforce , want greater flexibility, collaboration, and transparency. Reflecting these values, workplaces are becoming more collaborative and dynamic.

Leadership 112

Leadership Reporting Tools Data Visualization Management 112

Advertisement

Adding high-quality entity resolution capabilities to enterprise applications, services, data fabrics or data pipelines can be daunting and expensive. Organizations often invest millions of dollars and years of effort to achieve subpar results. This guide will walk you through the requirements and challenges of implementing entity resolution. By the end, you'll understand what to look for, the most common mistakes and pitfalls to avoid, and your options.

Data Visualization

Mind the Product

NOVEMBER 25, 2020

In this November 2020 #mtpcon Digital talk, Product Coach Shaun Russell uses real-life examples to illustrate how product people learn and reveals why it is that some product managers develop faster than others. Watch the 37-minute session in full, or read on for the highlights. Shaun starts his session by describing his experience of learning [.]. Read More.

Development 115

Development Product Management Product Manager Management 115

The Product Coalition

NOVEMBER 25, 2020

I want to defend and represent the idea that you can define the way you want and what it is you want to be Continue reading on Product Coalition ».

Product Management 105

Product Management Product Manager Management Management 105

freshtrax

NOVEMBER 25, 2020

What drives globally popularized brands like Airbnb, Starbucks, or Apple to success? When consumers purchase a product like the latest iPhone, they make choices not only based on hardware improvements like CPU speed or amount of memory, but also the experience they will receive from it. We call this service design. The key to successful service design derives from consistent and constant R&D to improve the user experience based on streamlined purpose, desirability, and deliverability for the

Data Visualization 105

Data Visualization Artificial Inteligence User Testing Customer Experience 105

ProductPlan

NOVEMBER 25, 2020

The year 2020 shifted the world in fundamental ways. It changed the way we work, learn, play, travel, and socialize. It catapulted some industries into dominance (video conferencing, food delivery) while decimating others (hospitality, tourism). In fact, 2020 brought us so many shocks and surprises that it made identifying top trends in product management more challenging than ever.

Research Software 105

Research Software Product Management Product Manager Product Research 105

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!

Product Management

Mind the Product

NOVEMBER 24, 2020

Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Along the way, he learned a lot about continuous improvement of both the product and the processes for building it – including the use of [.]. Read More. The post Using Retros to Create Continuous Improvement – Matt Walton on The Product Experience appeared first on Mind the Product.

Product Research 93

Product Research Feedback Software Feedback Loop Technical Review 93

Strategyzer

NOVEMBER 26, 2020

Over the past 50 years, the average life span of companies in the S&P 500 has been cut in half. It is more critical than ever to help leaders increase the resilience in their organization. Many leaders understand building up your organisation's innovation capabilities is the key to resilience but few know how to start. For anything sustainable to be built we believe three fundamental ideas must first be accepted by leaders and widely disseminated in the organization.

Management 104

Management Management 104

Centercode

NOVEMBER 24, 2020

The enormous stress of 2020 has made it all too easy to focus on what we don’t have: parties with friends and family, the ability to travel, some of our favorite holiday traditions…I’ll stop there before I start crying. But one tradition the COVID pandemic can’t disrupt is expressing gratitude — ’tis the season, after all.

Feedback Software 98

Feedback Software Travel Positioning User Testing 98

NextBigWhat

NOVEMBER 25, 2020

Always wanted to create your own apps, but struggled with coding? Worry not. We have compiled a collection of NoCode platforms that help you create your own apps. A no-code app development platform that uses a visual development environment to allow anyone to create their apps without the need to learn any programming language. It allows you to use methods such as drag-and-drop and adding application components to build a complete application for different platforms.

Analytic Tools 94

Analytic Tools Data Visualization Development Customer Experience 94

Speaker: Pulkit Agrawal

Digital Adoption Platforms (DAPs) are revolutionizing the way organizations interact with and optimize their software applications. As digital transformation continues to accelerate, DAPs have become essential tools for enhancing user engagement and software efficiency. This session is your guide into the robust world of DAPs, exploring their origins, evolution, and the current trends shaping their development.

Customer Feedback