Sat.Sep 25, 2021 - Fri.Oct 01, 2021

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4 Agile Leadership Tips For A Successful Agile Transformation

Agile Velocity

An Agile transformation is a major organizational shift requiring senior leadership to be deeply engaged. The truth is, people at the team level cannot make a lasting shift happen without leaders leading the change. In the last few years, we have seen an influx of new workshops and coaching designed to support leaders during the initial transformation push and beyond.

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Product operations – an approach to scaling and improving product teams

Mind the Product

This article explores the concepts of mapping, maturing, and automating business processes in the incredibly exciting world of product. [.] Read more » The post Product operations – an approach to scaling and improving product teams appeared first on Mind the Product.

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Is Your Process Your Purpose?

Tyner Blain

A common suggestion from product development teams when asked how to improve their working environment, is to “spend less time in meetings.” I’ve felt this way personally when I was writing code – I just wanted to get back to it. I don’t believe I’ve worked with an organization where I didn’t hear this sentiment from the people with hands-on-keyboards.

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4 Lessons from Product Management Experts

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Moving upmarket as a product manager: What changes and what stays the same?

Intercom, Inc.

As Intercom grows, we’re moving into new markets and serving new customers. For product managers, this means evolving to build for upmarket companies while ensuring Intercom’s long-standing customers remain at the center of what we do. Product management varies depending on your industry, company stage, company leadership, or teammates. But one thing is consistent across every product management role – a deep focus on the customer. .

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Clean up your Mess: Working with IA – Abby Covert

Mind the Product

Abby Covert joins us on the podcast to chat about why IA is important, how and when we should work with IA, and how you can incorporate the principles and lessons from the discipline into your work. [.] Read more » The post Clean up your Mess: Working with IA – Abby Covert appeared first on Mind the Product.

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How To Manage Product Noise

The Product Coalition

There is a lot of noise around a product. Customers generate noise. The product team itself makes noise. Others in the company can… Continue reading on Product Coalition ».

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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, e

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User interviews and product analytics: My methods for how and when to use each

Mixpanel

As a product leader at Mixpanel, I can go on and on about the value of using product analytics in my work. ( And I have.) But that doesn’t mean I don’t understand how important user interviews can be for learning how people use my products. Combining product analytics and user interviews for product development is not exactly a novel approach, but what I’ve found is that choosing when to employ which method, and how to make sense of all the data you get, can be the real key to success.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Metrics and KPIs every SaaS product manager should track

Mind the Product

It’s often difficult to decide on what to track since there’s so much data gathered. In this post, we explore some important metrics and KPIs that you should track and measure to make the right decisions. [.] Read more » The post Metrics and KPIs every SaaS product manager should track appeared first on Mind the Product.

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Cracking The Behavioural Product Management Interview

The Product Coalition

Most PM interview preparation resources focus on case-study type questions. Primarily, because solving case-studies require generic… Continue reading on Product Coalition ».

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Building bots for success: The custom bot that saved logistics platform Stuart over 2.5k hours per week

Intercom, Inc.

It’s more evident than ever that the key to strong, scalable customer support that both delights your customers and moves the needle for your business boils down to one thing: creating a support experience that strikes the right balance between being personal and efficient. If your support team is answering question after question as they roll in, scaling your support and driving bottom-line business impact will be a challenge.

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Invincible Company of the Month: Ternova

Strategyzer

Innovation isn’t the same as product development or R&D. It’s not as simple as coming up with new ideas or just doing something differently in your company. What innovation is really about, according to Rodrigo Tona (CEO, Ternova Group ), is building the company of the future.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The (Def)inition Lab: Our recipe for reducing the risk of product failure

Mind the Product

In this article, we share the process that we use at Def Method to help clients avoid product failure and ensure that they build to succeed. [.] Read more » The post The (Def)inition Lab: Our recipe for reducing the risk of product failure appeared first on Mind the Product.

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Antidote to Bad Blood

svpg

I love product origin stories. I’ve been able to participate in a handful, and I’ve witnessed quite a few more, but I especially love learning the origin stories of different types of products well outside my own area of expertise. If you’ve been following the news, you know the trial is currently underway for one. View Article. The post Antidote to Bad Blood appeared first on Silicon Valley Product Group.

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353: Mastering change – with David Schonthal

Product Innovation Educators

Combatting the forces that pull customers away from your product, for product managers. Today we are talking about a key challenge with product innovation—the change innovation necessitates. If there is no change, there is no innovation. Helping us understand change and how to properly navigate it in an organization is David Schonthal. He is an award-winning Professor of Innovation & Entrepreneurship at the Kellogg School of Management where he teaches courses on new venture creation, design

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Excited for Product Potential

The Product Guy

Helping people test and validate ideas provides so much future potential — how could one not be excited about the future? Watch and learn more from product management expert, Tanya Koshy.

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Prepare Now: 2025's Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to encourage change by building trust

Mind the Product

Relationships based on trust are vital in business. When you have the trust of your team you see morale lift and motivation soar, and without it things can easily become chaotic. How do you build trust as a leader and how can that help to encourage positive change in your organisation? Below, we speak to [.] Read more » The post How to encourage change by building trust appeared first on Mind the Product.

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Personalized Onboarding for SaaS: How to be Personal Without Being Creepy

Userpilot

There are few more important topics than personalized onboarding for SaaS businesses that want to form a genuine, win-win relationship with their customers. Unfortunately, there are many SaaS companies that try so hard to be personal that they end up seeming desperate, or, even worse, downright creepy. There's a middle ground of friendliness to be found here between Ice Queen and Mr.

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Gather customer feedback & see roadmaps, all in Microsoft Teams!

ProductBoard

When building amazing products, the customer should be at the heart of every product decision. To collect customer and product feedback as easily as possible, product teams and internal stakeholders use Productboard’s Chrome extension and integrations like Zendesk, Intercom, Slack, etc., to submit customer and product insights directly from their tools to Productboard.

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How to Develop a Product Team with Diverse Skills—and Why it Matters

ProductCraft

As most product managers know, building a great product comes down to understanding the needs of your customer base. After all, how can you solve problems if you don’t understand the challenges? To this end, building a product team that has first-hand experience with the industry can be critical to success—particularly in industries with highly. Read more » The post How to Develop a Product Team with Diverse Skills—and Why it Matters appeared first on ProductCraft by Pendo.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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5 Tips for Product Managers: Membership Only Content Sneak Peek (September)

Mind the Product

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader content, and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek (September) appeared first on Mind the Product.

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4 learnings from joining a US – Japan Design and Marketing Agency

freshtrax

When I think about my experience in the design field a year ago compared to today, it is night and day. I went from working for a big e-commerce company with roughly 200 employees in one location to a smaller design agency with 20 employees across offices in the U.S. and Japan. btrax is the first design and marketing agency that I have worked for and I’ve noticed a few differences already compared to my previous role.

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Exiting Gracefully

Mironov Consulting

Most of us don’t get much practice resigning from corporate leadership positions, but it’s important to do this gracefully. Plan it the way you’d plan your next product: clear communication, succession plan, helpful transition. And be a mensch: you'll be working with many of these people again.

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How to See Business Agility: Adaptable and Resilient Management Actions

Johanna Rothman

More of my clients say they want business agility. (That's a good thing.) Yet, we don't share a common definition of business agility. My clients mostly discuss their mindset. Mindset might help people, but it's not sufficient. Instead, let's consider how to see management's adaptable and resilient actions. Those actions show that managers change their actions in the face of new information or feedback.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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SUNDAY REWIND: How can we build human-centred products

Mind the Product

When you think about what your team’s metrics are measuring, do you feel confident that you’re measuring the right things? Are humans at the core of your thinking and are you really putting what people value front and centre? This Sunday rewind, we travel back to #mtpcon London in 2018 to hear from Kim Goodwin [.] Read more » The post SUNDAY REWIND: How can we build human-centred products appeared first on Mind the Product.

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Best New User Onboarding Tools for SaaS in 2021

Userpilot

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available. More often than not, you'll need SaaS onboarding software to do the heavy lifting for you.

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Product Love Podcast: Nash, CEO and co-founder of Integry

ProductCraft

This week on Product Love, I sat down next to Nash, CEO, and co-founder of Integry. Integry provides SaaS companies with embeddable integrations their users love. Back in the day, Nash co-founded Pring in Pakistan, a social network designed to be accessible to every Pakistani with a phone via offline SMS access along with powerful. Read more » The post Product Love Podcast: Nash, CEO and co-founder of Integry appeared first on ProductCraft by Pendo.

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