Sat.Nov 05, 2022 - Fri.Nov 11, 2022

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The Build Trap: How can Product Managers Escape It by Melissa Perri

Userpilot

What is the build trap? How do teams fall into it? What can product managers do to escape it? These are just a few of the questions that Melissa Perri, a product consultant and the author of Escaping the Build Trap , discusses in her presentation she delivered at the Product Drive Summit powered by Userpilot a few weeks ago. Escaping the Build Trap by Mellisa Perry @ Product Drive 2022.

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How to build a product team from scratch

Mind the Product

The great thing about building out a product team from scratch is that you set the tone for how Product functions in a business. However it’s an exercise that comes with lots of big questions you need to answer and more than a few pitfalls, even if you think you’ve thought everything through thoroughly before [.] Read more » The post How to build a product team from scratch appeared first on Mind the Product.

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Challenges of Product Management and How to Overcome Them

Alchemer Mobile

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. They must assume the identity of the product, be invested emotionally, file more bugs than anyone else, and forget about the concept of vacation months prior to any launch.

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Grocery Product Managers Turn To Robots To Speed Things Up

The Accidental Product Manager

Robots are being seen as a solution to a throughput problem Image Credit: Jeremy Noble. Customers have become used to going online and placing orders for items that then magically show up at their door. Nowhere has this been more transforming than in the ordering of grocery items. Each consumer can pick out a wide range of different items that all have to be collected and placed into the correct order.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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The Foundation of Product

svpg

Recently I wrote an article about some product ops anti-patterns, but several people pointed out to me that I had buried the lede in that article, and that the most important part of that article applied far beyond the relatively minor topic of product ops. So in this article, I’d like to focus on this. The post The Foundation of Product appeared first on Silicon Valley Product Group.

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The keys to a successful product knowledge transfer: part 1

Mind the Product

In this guest post, Luke Conely delves into a few considerations to make when putting together your knowledge transfer plans as your product develops in the market. Read on for part 1 of 2 in his series. [.] Read more » The post The keys to a successful product knowledge transfer: part 1 appeared first on Mind the Product.

Marketing 138
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What are Customer Pain Points and How to Properly Address Them

Userpilot

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Why do customers’ pain points matter? Common pain point categories.

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API Trends for 2023

The Product Coalition

It is a good time to consider what will be important for APIs in 2023. A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. The key themes that come through from Gartner’s research are: Open, Public Productised APIs : in the same way that you need a mobile experience, you need a developer experience for others in your ecosystem to integrate with and build on.

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Apptentive SDK 6.0 Now Available for Android and iOS

Alchemer Mobile

Built from the ground-up, Apptentive SDK 6.0 includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. What’s new in Apptentive SDK 6.0. Closing the customer feedback loop. When you directly respond to customers, you show them their feedback is valued and that they are driving meaningful change.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Building fair and innovative teams: The promise and power of behavioural science by Bibi Groot

Mind the Product

In her keynote session at #mtpcon London 2022, Head of Behavioural Science at Fair HQ Bibi Groot shares some insights from behavioural science that help us build fair, innovative and empowered teams. [.] Read more » The post Building fair and innovative teams: The promise and power of behavioural science by Bibi Groot appeared first on Mind the Product.

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Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers

Intercom, Inc.

As companies scale, they need robust, reliable software that can support their growth. Since 2011, we’ve been on a mission to make internet business personal, helping our customers connect with their customers through in-context, personalized communications. As we’ve grown, and our product has matured and expanded, we’ve welcomed thousands of customers – each with their own unique needs and goals.

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Horizons: My Go-to Method for Wrapping up A Session

The Product Coalition

You know that really long follow-up email that goes out after most meetings? The one full of proposed next steps, assigned roles and responsibilities, and about 10+ people CC’d? Well, this exercise aims to eliminate the need for a follow-up email and asks teams to align on what should happen next before they leave the room. Enter time horizons : an activity I do at the end of any strategic workshop, Design Sprint, or big meeting as a way to organize what will happen next, and who will be respons

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Not Enough Hours in the Day To Slay Your To-Do List

Nir Eyal

Even the most productive person can’t have it all. At least, not all at once. You can search for the best productivity apps to make you more efficient and focused. You can implement productivity hacks and cut distractions. But you still might feel like there simply are not enough hours in the day for everything you need to get done. Something has to give.

Strategy 122
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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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How entitlement management supports the move to SaaS

Mind the Product

In this guest post, Scott Niemann, director of product management at Revenera, looks at the practical ways in which software suppliers can streamline and strengthen the move to SaaS deployment for their software products. [.] Read more » The post How entitlement management supports the move to SaaS appeared first on Mind the Product.

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How to Define and Track your KPIs

AB Tasty

We've all heard of KPIs (Key Performance Indicators) - but do we know how to define, measure and implement them? Can we accurately distinguish them from OKRs? Find out about all this and more in our latest article.

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Five Tips for Dealing With the Hippo in Product Management (Video)

The Product Coalition

Lately, the UXCam team has been talking about HiPPOs (the highest-paid person’s opinion) around the coffee machine. Presenting or rejecting a well-researched product or design change to the HiPPO is a common pain point for product managers. A HiPPO situation is when you present your idea to executives or a board member and they shoot down your idea based on their gut.

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How to build a roadmap for customer-facing analytics

ProductBoard

A customer-facing analytics roadmap in 3 steps Customer-facing analytics is one of the most under-delivered product feature sets in SaaS. In 9 out of 10 SaaS platforms, SaaS users lack smart insights to help them make confident business decisions. This need for easily consumable insights is an untapped opportunity for SaaS vendors. Your customers are 23x more likely to drive new business when.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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How alignment and autonomy can help you ship product features by MaryAlexa Divver and Chase Disher

Mind the Product

In this #mtpcon SF+Americas 2022 breakout session, MaryAlexa Divver and Chase Disher, Directors of Product at Public.com discuss how alignment and autonomy can help product teams ship products quickly. [.] Read more » The post How alignment and autonomy can help you ship product features by MaryAlexa Divver and Chase Disher appeared first on Mind the Product.

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NPS vs CSAT Surveys: Which Customer Satisfaction Metric is Best to Use?

Userpilot

NPS vs CSAT surveys: which is better for measuring customer satisfaction? The short answer is both since each method analyzes customer loyalty but at a different depth. So, let’s break it down and study what method is best for measuring user sentiment and why. Keep reading to learn: Pros and cons of NPS and CSAT surveys. How to improve customer loyalty and customer satisfaction.

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The Nintendo Switch Did Everything Right, Except for Just One Thing…

The Product Coalition

And I’ll explain why this affects everyone, not just the targeted demographic this negatively impacts. Gaming commands a population of almost 3 billion alone, flowing in a whopping $180 billion USD worth of revenue within 2021, according to this article by Cam Waller. If you’re in a developing or developed country, the chances of you having touched a gaming platform (of any shape or size) is probably even higher.

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The product data VCs want to see before investing in your startup

Mixpanel

Today’s rising borrowing costs and dipping public markets are putting a squeeze on startup fundraising. In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important.

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10 Rules for Managing Apache Kafka

Without proper guidance, it’s easy to miss out on Kafka’s full capabilities. While not the easiest technology to optimize, Kafka rewards those willing to explore its depths. Under the hood, it is an elegant system for stream processing, event sourcing, and data integration. Download this white paper to learn the 10 critical rules that will help you optimize your Kafka system and unlock its full potential.

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The habits of successful product managers – Dave Martin on The Product Experience

Mind the Product

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick. [.] Read more » The post The habits of successful product managers – Dave Martin on The Product Experience appeared first on Mind the Product.

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How Minimum Viable Features Help You Build Better Products

Userpilot

You’re probably familiar with the concept of a minimum viable product: but minimum viable features are an equally powerful idea. In this article, we’re going to explain the difference between a minimum viable product and a minimum viable feature, why they’re a useful concept for product managers , how they’re helpful for identifying improvement opportunities, and tactics for how you can use them in your own product, Ready to get started?

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Assets & Liabilities: My Go-to Method for Taking Inventory With Teams

The Product Coalition

Assets and liabilities is an exercise I often facilitate with teams to take an inventory and drive a shared understanding of what’s working for and against the team. It’s also an excellent way to capture inputs from people who don’t typically work together (where competing perspectives may be at play). Whatever the altitude, this exercise is super straightforward and something I include in many endeavors, from strategic planning workshops and idea-generation sessions, to prototyping workshops.

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Improve Your Competitive Analysis with Strategic User Research Techniques

dscout People Nerds

Competitive analysis benefits many stakeholders. Here’s how to manage a competitive analysis end-to-end—with better results.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.