Sat.Apr 29, 2023 - Fri.May 05, 2023

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Jonny Schneider: Product-led and collaboration conundrums

Mind the Product

We catch up with product leader Jonny Schneider to find out his thoughts on why businesses find it hard to become product-led and why cross-functional collaboration is so important. If you’ve been following Mind the Product for a while you will have come across Jonny Schneider. His 2017 article, Understanding how Design Thinking Lean and Read more » The post Jonny Schneider: Product-led and collaboration conundrums appeared first on Mind the Product.

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Product Managers Want To Know: Does Scarcity Work?

The Accidental Product Manager

It turns out that people only buy things under the right conditions Image Credit: Jurgen Appelo I’m pretty sure that this has happened to all of us. We’ve found something that we are interested in buying, but we can’t quite make up our mind as to if we really want to get it right now. Then all of a sudden we discover that there are only a few of this item left.

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Leveraging New Technologies: 3 Tips for Product People

Roman Pichler

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. You should be aware of new trends, be able to make an informed guess if they are likely to impact your market and product, and decide if a technology needs to be further investigated.

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Jedi vs Sith: Mastering Beta Testing with Star Wars Wisdom

Centercode

On May the Fourth, discover the do's and don'ts of effective beta test management by embracing the wisdom of the Jedi philosophy while avoiding the pitfalls of the Sith mentality in this specially themed post for Star Wars Day.

Testing 52
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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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It’s Day One as a New CS Leader. Now What? ?

Gainsight

The customer success (CS) community has come a long way in the last ten years since our first Pulse Conference in 2013. For many CS professionals, there is a clear track from Customer Success Manager (CSM) to Team Lead to Head of CS and eventually (Chief Customer Officer) CCO. Regardless of where you start your career in customer success, when the time comes to helm a CS program for the first time, the sheer number of things to address can be daunting.

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Unlocking the Full Potential of AI: A Comprehensive Guide for Product Managers

The Product Coalition

Harnessing the Power of Artificial Intelligence to Revolutionize Product Management and Deliver Unparalleled User Experiences Continue reading on Product Coalition »

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How to design and test business ideas

Strategyzer

A few years ago, Nico LeBlanc and I were invited to work with an innovation team at a large pharmaceutical company. The team was preparing to launch a digital health platform within a few months.

Testing 80
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37 Free UX Meeting Templates, From Prep to Follow-Up

UserInterviews

Love ‘em or hate ‘em, meetings are better with a well-prepped facilitator, clear agenda, and effective follow-up plan. Templates can help.

UX 119
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434: Adding product ops to your product management organization – with Steve Johnson

Product Innovation Educators

Using product ops to standardize product management processes Today we are talking about product ops—what it is, if you need it, and how to get started. Joining us is Steve Johnson, a returning guest. He is an author, speaker, and product coach. His market and technical savvy allowed his career to develop from Product Manager to Chief Marketing Officer.

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Apache Cassandra® NoSQL for the Relational DBA

Unleash the power of NoSQL with "Apache Cassandra® NoSQL for the Relational DBA." Learn from Lewis DiFelice, an experienced Professional Services Consultant at Instaclustr, as he shares his journey transitioning from SQL to managing a 40-node Cassandra cluster. Gain insights into Cassandra's architecture, configuration strategies, and best practices.

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Ask Teresa: How Can You Test a Customer’s Willingness to Pay?

Product Talk

I recently read Monetizing Innovation by Madhavan Ramanujam and Georg Tacke. Overall, I can recommend this book, but with one major caveat. In the book, the authors recommend that for any new product idea, we need to consider the monetization potential from the very beginning. This I agree with. However, they suggest that we can simply ask our customers about their willingness to pay.

Testing 240
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Behind the Product: Why Disney’s Galactic Starcruiser Experience Missed the Mark

280 Group

Back in 2017, Disney announced plans for a Star Wars hotel that immediately got fans buzzing. Disney promised a completely immersive experience alongside concept art that showed guests on a starship, interacting with Star Wars characters. It looked like a Star Wars fan dream come true. Disney launched the Star Wars: Galactic Starcruiser experience in March of 2022 to great success.

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Deep dive: Revolutionising product management with ChatGPT

Mind the Product

This deep dive guest post written by Senior Global Product Manager, Jin Hu, delves into the opportunities that lie ahead for product managers with the arrival of ChatGPT and other advances in AI. Read more » The post Deep dive: Revolutionising product management with ChatGPT appeared first on Mind the Product.

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Goals, Metrics, KPIs, and OKRs: Distinctions and Examples

The Product Coalition

Product leader Siddharth Arora explains characteristics between Goals, Metrics, KPIs, and OKRs. Examples included. By Tremis Skeete , for Product Coalition A product manager’s success is arguably due to their keen focus on measuring the performance of their product(s). They focus on learning how successful the services, features and capabilities to discover opportunities to take that performance to higher levels.

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Download your free copy of Daniel Elizalde's bestselling book: The B2B Innovator’s Map

Product Leader: Learn a proven framework for building B2B SaaS and IoT products. Lead with confidence knowing you have the skills to reduce uncertainty, increase alignment, and maximize impact!

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Mixpanel Marketing Analytics

Mixpanel

Mixpanel launched over a decade ago as an analytics tool for product teams. But here’s a little secret: More than half of our users today are actually on marketing teams. There are two reasons why. Product and marketing teams have to collaborate very closely to drive growth, especially when the goal is product-led growth (PLG). That makes it important to use the same analytics tool.

Marketing 119
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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. It’d be nice if there were a helping hand sometimes that could take over the more tedious and repetitive tasks. With the release of ChatGPT, it seems like a digital assistant has arrived.

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Weaving ethics into product management by Tanya Johnson

Mind the Product

In this ProductTank Auckland talk, Tanya Johnson, VP of product at Auror, advises on how to weave ethics into product management and make sure the products we build have a positive impact on society. Read more » The post Weaving ethics into product management by Tanya Johnson appeared first on Mind the Product.

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How to Craft Powerful User Stories and Leverage the Skills of your team?

The Product Coalition

The Ultimate Communication Tool allows you to convey what truly matters, fostering autonomy and confidence in building the right solutions.

Framework 138
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Untangle the Complexity of Your Digital Transformation With Roadmapping: Confidence and Clarity for the Journey Ahead

Digitalisation is one of the biggest issues faced by companies worldwide and across all industries. The most common motivations for digital transformation include: defending your business against competitors maintaining/increasing your customer base without increasing costs increasing value creation and capture (through changing external and technology contexts) re-evaluating your business model and working out how to reconfigure it to ‘win’ in envisaged future ecosystems and landscapes However,

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How Mixpanel Marketing Analytics unlocks full user journey analysis

Mixpanel

Like a lot of software companies, we have an ongoing core focus at Mixpanel to push growth. About a year ago, we were in the middle of a sprint to increase paid customers when we hit a speed bump. Though our marketing team at the time was reporting healthy acquisition in Google Analytics leading to high numbers of new signups, our product team’s Mixpanel dashboard showed conversion from those signups to paying customers was low.

Marketing 111
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When Does Statistical Significance Apply to Your Research?

dscout People Nerds

Sometimes asking about statistical significance isn’t the right question. Here’s when to know if you’re on track.

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Mirror, mirror on the wall, how is product management performing?

Mind the Product

In this guest post, Sigi Osagie explains why KPIs should provide a view of product management’s status and progress from several perspectives and reveal the organisational health of the function. Contemplating what true product management success means is a valuable exercise. For starters, it may force some organisations and product leaders to realise that authentic Read more » The post Mirror, mirror on the wall, how is product management performing?

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Embracing Design Early On: How Collaboration with UR/UX Supercharges Product Success

The Product Coalition

“Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it. Think of it like a room’s air conditioning. We only notice it when it’s too hot, too cold, making too much noise, or the unit is dripping on us. However, if the air conditioning is perfect, nobody say anything and we focus, instead, on the task at hand.” — Jared Spool The pressure was mounting.

UX 119
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10 Keys to AI Success in 2023

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

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Self Service Customer Experience For SaaS: Best Practices and Examples

Userpilot

A self-service customer experience has no downsides. On the customer side, it provides a seamless experience that empowers customers to use your product without any friction. And on the business side, It can help you reduce support costs, improve customer loyalty, boost product adoption, and drive revenue growth. But how do you provide a smooth self-service experience that drives real benefits?

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40+ Time-Saving Usability Testing Templates and Checklists

UserInterviews

Design better usability tests with these 40+ templates for usability testing plans, data analysis, and reporting.

Testing 119
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Using traditional product frameworks in modern growth practices

Mind the Product

Christina Bourne explains why growth product managers shouldn't abandon their more traditional product development frameworks to deliver great monetizable experiences. Read more » The post Using traditional product frameworks in modern growth practices appeared first on Mind the Product.

Framework 149
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Specific and General Prioritization: How To Give Preference to Some Stakeholders

The Product Coalition

For a lot of products, the truth is more complicated than throwing every feature request into a bucket and seeing what’s most important. Data often isn’t good enough for a quantitative ranking and also, specific needs sometimes must come first. Specific and General prioritization is the answer. For one of my products, I inherited a Confluence table containing a long list of features, lacking prioritization.

Naming 116
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Personalization: The Key to Success for Financial Services Product Managers

According to data from EY, financial customers strongly connect personalization with trust. Rapid technological advances & high consumer expectations have changed the game for financial institution products. User experience now matters just as much—if not more—than the value-add. Listen up, Product Managers! The key to a solid UX is now personalization.

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Pendo Onboarding: An In-Depth Review + Better Alternative

Userpilot

Is Pendo onboarding functionality any good? This is the main question we tackle in the article, so if you’re after this answer, you’re in the right place! We look at the onboarding features Pendo offers, how to use them, and their pros and cons. We also check out Pendo’s pricing plans and what its users think about it. Finally, we check out a very attractive alternative to Pendo.

UX 98
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Status Quo vs Purpose Built Solutions

ProductPlan

We’re all familiar with the old adage “If it ain’t broke, don’t fix it.” It encourages us to not tinker when things still function and ultimately maintain the status quo. Instead, we turn our attention to only what’s truly broken or causing significant pain or inconvenience for customers. While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools an

Roadmap 92
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Leadership meetup: Leading product teams in times of change

Mind the Product

This month’s Mind the Product leadership meetup in San Francisco brought together attendees across the Bay Area, from companies big and small. Three speakers joined us to discuss all things leadership during difficult times. Here’s what we learned. Read more » The post Leadership meetup: Leading product teams in times of change appeared first on Mind the Product.