Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Search Engine Optimization (SEO) allows companies to reach more users with their content.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market penetration is about increasing existing market share with existing products. Let’s get to it.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Gainsight

OCTOBER 20, 2021

Leading a go-to-market strategy can feel like a hailstorm. And all the while, the pressure of launching a successful go-to-market strategy is forming all around. There are three pillars to support your product-led go-to-market strategy and lead your team to success. Why perfect your product-led go-to-market strategy?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 98

Feedback Software Analytic Tools B2B Embedded Analytics 98

The Product Coalition

AUGUST 8, 2017

Enterprise software is in the middle of a design-led revolution. Intuitive interfaces have entered our enterprise lives, much more striking in similarity to their consumer app cousins. Enterprise product management, however, is a mindset change. is enterprise product management a glorified title for project management?

Enterprise 60

Enterprise User Testing Research Software Feedback Software 60

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing. Let’s get to it.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

APRIL 22, 2024

Miro uses an optimized pricing model that caters to different market segments. Notion personalizes onboarding for new users to reduce time to value. Hubspot offers extensive education to drive customer success. From small teams to large enterprises, Miro offers solutions that address their challenges.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Userpilot

AUGUST 15, 2022

Micro goals vs macro goals in product marketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? As a product marketing manager, you need to set goals that would guide and motivate you and your team members. What is a macro goal in product marketing?

Product Marketing 98

Product Marketing Feedback Software User Testing Marketing 98

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

AUGUST 6, 2024

Create an omnichannel customer engagement strategy to ensure a consistent experience across all touchpoints. Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Constantly monitor customer engagement to identify and address sources of friction in the user experience.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. This is because, for most for B2C products, the user is also the customer.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? In this blog post, you’ll learn everything about go-to-market strategies. Your go-to-market strategy is simply a roadmap for how you’ll take your product to the market. SaaS go-to-market plans can be used in several use cases.

Research Software 98

Research Software Strategy Customer Experience User Testing 98

The Product Coalition

FEBRUARY 5, 2021

His topic of choice was how to make the existing technology for detecting solids within a fluid provide the same (or better) results at a lower production cost than the market offerings at the time. In the academia of applied science in 2012 it was not common practice to think about design and user experience.

Research Software 158

Research Software Analytic Tools Product Manager Product Management 158

Userpilot

MAY 7, 2024

It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 8, 2023

Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market. With so many SaaS businesses operating in the same market, it should come as no surprise that the industry has become quite saturated and competitive.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

OCTOBER 28, 2024

But here’s the thing: getting users to say “wow” instead of “why?” Let’s explore nine market-proven user onboarding strategies that transform curious first-timers into loyal advocates who stick around long-term. The knowledge you share can help them become better product users and workers.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. Personalised demos to educate and persuade customers. Sales and marketing efforts as the primary drivers for customer acquisition and revenue. The ideal customer profile is big enterprise deals.

Feedback Software 135

Feedback Software Analytic Tools Onboarding KPIs B2B 135

ProductPlan

AUGUST 12, 2024

Let’s discuss ways we can help your enterprise organization grow! Book a Consultation Enterprise Growth Platform Capabilities Unlimited Roadmaps Easily collaborate, share, and transfer between users. Launch Checklist and Playbook Enable streamlined collaboration within the go-to-market team and launch stakeholders.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

The Product Guy

NOVEMBER 29, 2019

One of the critical reasons why products fail is not being ready for the market and not identifying the target segment of audience and what they want from the product. Lack of education of use cases of how users were able to use it. Enhance user experience through the empathy you have built up.

User Testing 122

User Testing Customer Experience User Friction Customer Feedback 122

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. It’s important to consider not just the end-users but also the decision-makers who may have different priorities and concerns.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. We also did a lot of co-marketing.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

JANUARY 24, 2022

Small SaaS companies typically aim for a 5-7% churn rate, while enterprises need to keep their churn rates below 5%. Customers churn due to multiple reasons, including poor user experience , product-market fit failure, higher than perceived price, and bad customer support. Product-market fit failure. Product price.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Customer Experience 98

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This method can uncover areas for improvement in user experience and interface design.

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

Userpilot

JANUARY 27, 2022

Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Churn impacts SaaS companies in a number of ways, including the spread of bad reviews, reduction in the overall market, and poor brand image. Product-market fit failure. Bad user experience.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

The Product Coalition

FEBRUARY 29, 2024

External : Think user experience. Look for LLMs with user-friendly APIs and documentation, like Hugging Face’s Transformers library. Consider user expectations and explore data anonymization techniques for closed-source LLMs. External Engagement Internal : Consider multi-language support if your company operates globally.

Artificial Inteligence 129

Artificial Inteligence Data Visualization Reporting Tools Research Software 129

Userpilot

JUNE 15, 2021

For example, it’s so much easier to show value for an app like Slack as opposed to an enterprise software that requires a bunch of integrations prior to seeing any value. Having said that, we’ve studied several fast-growing SaaS products to give you the inspiration you need to nail that vital initial user onboarding experience.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. It operates more than 160 websites that sell premium products across 140 markets. Prior to TransferWise Nilan was VP of Growth at HouseTrip, in charge of scaling the company’s growth in the European market.

Analytic Tools 133

Analytic Tools Research Software Data Visualization Government 133

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Common levers used to build ecosystems include user-generated templates, experts, and plug-ins.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe is a large, well-established, and highly-rated digital adoption platform marketed primarily for employee onboarding. User journey segmentation. WalkMe isn’t cheap.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Intercom, Inc.

JANUARY 11, 2023

Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. Understanding the different ways in which people want to buy software and aligning your go-to-market approaches accordingly. That’s not an optimal experience.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Userpilot

OCTOBER 1, 2022

Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts. User experience takes place mostly outside of the app vs. in-app. Most white-glove experience happens outside the product—done in person, via calls, emails, etc. Again, it’s user dependent.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

Userpilot

JULY 31, 2023

It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. In addition, Userpilot supports the resource center functionality to provide self-service support and boost your customer education efforts. Let’s dive in, shall we? Userpilot tooltip.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

eG Innovations

MARCH 5, 2021

We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. The first few prospect engagements we worked on were very educational. How has Citrix technologies changed over the years and how has the eG Enterprise suite evolved as a result?

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. TL;DR A product development strategy is a plan that outlines the process of turning an idea into a product and releasing it to the market. Not sure where to begin?

Analytic Tools 104

Analytic Tools Research Software Feedback Software User Testing 104

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. Far too many conversations are centred around technology, frameworks or toolkits, and these things are being treated as if simply using them automatically ensures good user experiences and design. Look, we get it.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107