Userpilot

APRIL 16, 2025

For example, after an NPS survey , you can trigger an in-app message for promoters and encourage them to leave a public rating. In contrast, you want to shorten that time while educating your new mobile users. Defining your message audience in Userpilot. Defining your message audience in Userpilot.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

UX Planet

DECEMBER 6, 2024

Finally, educate users about AI-driven features to help them understand and trust the AI elements. Netflix content recommendations Starbucks AI-Driven Mobile App Through its app, Starbucks uses AI to customize marketing messages, promotions, and even menu suggestions based on location, time of day, and previous purchases.

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

Userpilot

JULY 19, 2025

In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. User persona template When you don’t have the full picture of your user base, it can be tempting to try to fill the gaps with educated assumptions instead of real data.

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Userpilot

APRIL 30, 2025

Retain users by educating them the right way and delivering the features they actually want. These spaces are built around shared interests, which means your message lands with a more receptive audience. Heres how Gymshark motivates its users by educating them with fitness tips. Create communities to engage mobile users.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Alchemer Mobile

NOVEMBER 13, 2024

Incorporate a closing thank-you message: Show appreciation for your customers’ time and insights with a thank-you message. Course evaluations are crucial for educational institutions, assessing participant satisfaction with course content and delivery methods, guiding curriculum development.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

NOVEMBER 14, 2024

Educate them about common expansion triggers, like growing team size. Trigger upgrade messages contextually When you ask your customers to upgrade is almost as important as how you ask them. Loom is a company that has applied this principle to its in-app messaging.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout. Example Websites: Kulbachny Eli Alcaraz 5.

Reporting Tools 55

Reporting Tools Magazine Software Review Customer Experience 55

Userpilot

JULY 22, 2025

Interactive walkthrough An interactive walkthrough is a guided in-app tour that combines different UI elements that provide educational tips and prompt the user to act. Tooltips can contain usage instructions, links to educational resources, or other tips. Each contains a button or other CTA that moves the user to the next step.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Lenny Rachitsky

FEBRUARY 2, 2025

Listen now on Apple , Spotify , and YouTube. e-commerce.

Leadership 70

Leadership User Testing Customer Experience Vision 70

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. One way is to trigger targeted offers or in-app messages that guide them smoothly through the purchasing process. You have the goals, now get the tool that makes it easy.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JULY 22, 2025

Reaching users with the right message at the right time. How do you currently segment users for onboarding messages? We send the same messages to all new users. Userpilot empowers you to send targeted, behavior-driven messages—like tooltips, modals, and banners—without writing any code. Guide users to “aha!”

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Lenny Rachitsky

MARCH 6, 2025

Brought to you by: • Eppo —Run reliable, impactful experiments • Airtable ProductCentral —Launch to new heights with a unified system for product development • Sinch —Build messaging, email, and calling into your product — Ivan Zhao is the co-founder and CEO of Notion.

Feedback Software 112

Feedback Software User Testing Customer Feedback Vision 112

Messages that Matter

JULY 11, 2024

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem.

Differentiation 52

Differentiation Analytic Tools Data Visualization Marketing 52

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. It combines analytics, session replay, engagement flows, and surveys, enabling you to deliver personalized onboarding and product education seamlessly. In other words, you resolve issues faster.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 17, 2025

Localize onboarding and feature education Localized onboarding helps users understand your product and derive immediate value from their first interactions with your app. Use a platform like Userpilot to simplify your customer education flow. This makes it easier to trigger behavior-based onboarding or promotions.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Product Talk

DECEMBER 18, 2024

Your messages are not specific enough. Training and education and books need to be accessible. In that course, I introduced a fourth strategy, and that’s email outreach. I know a lot of you are probably doing email outreach to recruit because I get those emails. They’re not targeted enough. I can tell you that right now.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Userpilot

MAY 28, 2025

Check out our suite of exciting features to find out: Carousels: Product teams can build multi-step onboarding and feature education flows with up to 10 slides. Push notifications: Trigger re-engagement messages based on user actions, sent through your existing provider like Firebase or OneSignal.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

UX Planet

JANUARY 29, 2025

The purpose of this challenge was to design appealing empty state pages for an educational platform. Education application Empty screendesign Challenge Overview As a product designer at an educational platform , my task wasto: Design informative and engaging empty statepages. Explain the design decisions behind mychoices.

Education 52

Education Research Software User Testing Product Research 52

UX Planet

FEBRUARY 6, 2025

They want an immersive digital experience that delights, supports, educates andrewards. Beyond pure functionality, these platforms blend education, entertainment and lifestyle perks into their offerings, aiming to create a sense of excitement and loyalty that goes well beyond the usual banking relationship.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

JULY 24, 2025

Contextual in-app messages and tooltips. It drives expansion: When you understand how customers use your product, you can trigger personalized nudges, like in-app messages or emails that highlight advanced features or higher-tier plans. Understanding where new users get stuck. How do you currently drive feature adoption?

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization User Testing 66

Userpilot

JANUARY 15, 2025

Heres a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated. The message needs to offer a personalized experience based on why a user signed up. Welcome message by Airtable. Yes, the welcome message has a user name. What can be improved?

Onboarding KPIs 52

Onboarding KPIs Research Software Feedback Software User Testing 52

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. It focuses on how you plan to use the tool—whether for work, education, or personal projects. The survey also allows for basic customization, such as branding colors.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

MAY 30, 2025

Messages about new features or value-adding upgrades would get lost in inboxes. Or as Erin said: ChurnZero can automate in-app messages, but they look really clunky. Whereas Userpilot has a way of making in-app messages look like they were actually built within the app. For delivering contextual messages inside your mobile app.

Feedback Software 66

Feedback Software Analytic Tools Onboarding KPIs User Testing 66

UX Planet

JUNE 1, 2025

UserInterviews suggests these conversations often reveal more authentic and effective marketing messages than those developed internally User Interviews, 2023. Each phase of the AARRR funnel presents unique challenges that require distinct research approaches to generate actionable insights.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Marcin’ Insights: We all know itcustomers need to see your message at least three times for it to stick. Ready to elevate your product communication game? Lets get started!

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MARCH 30, 2025

Think: personalization, in-app messaging, gamification, personalized push notifications, etc. This hyper-specific targeting ensures you deliver the right message to the right user using the right language. So, your strategy should combine multiple channels like in-app messaging , email, SMS, push notifications, and social media.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

MAY 17, 2025

Use slideouts to educate users about your product with Userpilot. Keep each message concise and action-oriented to avoid information overload. This strategy is ideal for apps with a strong core action, like sending a message, completing a task, uploading a file, or creating content. Create in-app messages with Userpilot.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Userpilot

MARCH 24, 2025

Experience leading product teams building consumer products in personal productivity, search, education, or messaging. Expertise in the mobile stack: from UX patterns to distribution to technical capabilities. Experience building consumer products leveraging ML or LLM.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

JUNE 5, 2025

You get a variety of UI patterns, strong targeting and segmentation, in-app messaging , built-in analytics, and support for contextual onboarding flows across platforms. Rich targeting & triggers: Show the right message at the right time with precise audience targeting , event-based triggers, frequency capping, and multi-condition logic.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 30, 2025

To make that happen, I love to use the “ trigger > message > channel ” approach. Here’s how it works: Trigger: An in-app behavior that can trigger a contextual message/email sequence. Message: The specific message you’ll send. Channel: Choose the most relevant channel for the message.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

Userpilot

JULY 10, 2025

Not at all, everyone gets the same message. Stop sending generic emails and start sending messages based on what users actually do inside your product. See how Userpilot can help you send the right message, to the right user, at the right time. Add a custom signature to personalize the message and reinforce your brand.

Analytic Tools 59

Analytic Tools Data Visualization Embedded Analytics Feedback Software 59

Userpilot

JULY 17, 2025

Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn. However, it’s one of the clearest signals that your product, messaging, or engagement isn’t delivering sufficient value or meeting customer satisfaction.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

JUNE 20, 2025

You can track the performance of key features or in-app messages, and filter your data (by user, segment, or time frame) to analyze trends. Compile your educational resources into a standalone knowledge base that acts as a customer service platform. Analytics dashboard: Track your key performance and user behavior metrics at a glance.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 30, 2025

Lets review its core features: Streamline in-app messaging Pendo Mobile allows teams to create in-app messages to engage users with onboarding flows, feature announcements, and promotions. These messages are designed for onboarding new users , announcing new features, and helping users navigate your product with ease.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

JUNE 30, 2025

86% of customers say they’d be more likely to stay loyal to a business that invests in onboarding content that welcomes and educates them after they’ve bought. Here’s a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated.

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

Userpilot

JUNE 25, 2025

These messages should provide genuine value to avoid alienating users or coming across as spam. With that data in hand, you can launch timely in-app messages and push notifications that move users toward the outcomes. Once you have identified a segment of users, you send them personalized push notifications.

Analytic Tools 66

Analytic Tools Research Software Data Visualization Reporting Tools 66