Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. In this article, we’ll look at various customer training tools available on the market. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

UX Planet

JUNE 19, 2025

Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit —  Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

The Product Coalition

MARCH 6, 2019

It might be complemented with a general customer support center, however a dedicated account manager for each of 10K clients is not an option. #3 3 Onboarding B2B products might need to be deployed as its own mini-project for each enterprise client. B2C products on the other hand do not require dedicated hand-holding.

B2C 60

B2C B2B Customer Experience Enterprise 60

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

ProductPlan

AUGUST 1, 2019

Building out a robust and effective onboarding program is critical to fostering customer loyalty as it provides the right amount of education, support, and prompting to get new users engaged and realizing the full value proposition as quickly as possible.

Customer Experience 76

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 76