Userpilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. This allows customer service reps to maintain full context when users switch devices. However, these analytics are siloed to the mobile channel. Source: G2.

Analytic Tools 70

Analytic Tools Data Visualization Software Review Feedback Software 70

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? There are more than 100 alternatives to Sisense, all with their own unique features, strengths, and weaknesses. We compare features, integration, pricing, and more so you can make an informed decision for your business.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Izenda

DECEMBER 1, 2020

For many product managers and their teams, technical debt can be a black hole. Throughout product development, it may feel like you take two steps forward and three steps back. Technical debt is a common problem among product teams with no clear-cut solution. How agile teams accumulate technical debt.

Embedded Analytics 45

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 45

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. It also reduces the strain on the customer support team.

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. Take Stock Regularly. “If The concept is so simple, but so effective.

Product Research 179

Product Research User Testing Weak Development Team Embedded Analytics 179

Userpilot

DECEMBER 6, 2022

Asana – a project management tool that helps you cut tasks into smaller sizes, assign them to relevant teams and individuals, and track progress. Notion – a digital asset management tool to help centralize brand assets and provide clear SOPs to guide your marketing teams and professionals. Effective project management.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

APRIL 15, 2024

Resource center analytics. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Resource center analytics in Userpilot. CSAT surveys. Funnel analysis.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Sign up for a Userpilot demo and reap the rewards of customer success management software!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. No PM or app developer can avoid this completely, but you can create onboarding flows that shorten the time to value and convince your ideal users to stay. Let’s explore some of these strategies: 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Mind the Product

MARCH 7, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. If you had bad data or too much data in the source application, you’ll now have bad data in the target application. Integration Practices. But simply put, your API is not enough.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. They’ll interpret the data results and surface them to the product team to make the next call.

Data Visualization 63

Data Visualization Embedded Analytics Dashboard Reporting Tools 63

Userpilot

APRIL 23, 2021

Like – my user persons is: “a SaaS product marketer who works for a large company and is in charge of increasing first-month retention” or “a UX product designer in a UX team, who is in charge of prototyping, building, and optimizing the onboarding user flow”. All in one dashboard. Userpilot user persona example Product Manager.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. User segmentation. Multimedia content support. Quizzes and assessments.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

AUGUST 27, 2024

When it comes to product analytics , data is king. Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. TL;DR Auto-capture is an analytics feature that records all customer interactions by default. Pendo users can accept (i.e.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Customer Feedback 76

Userpilot

MAY 14, 2023

Customer feedback is the key to developing a customer-centric business. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. with the support team. Therefore, you should focus on them to prevent any bad experience that may lead to churn.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

JANUARY 16, 2024

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Analytic Tools Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 28, 2023

For instance, you could hypothesize that adding live chat embeds to your website landing pages would increase the flow of potential customers within your sales pipeline. Not every experiment will be carried out by marketing teams alone. Userpilot lets you generate funnel reports that visualize the drop-off rates between each stage.

Data Visualization 105

Data Visualization Analytic Tools User Testing Research Software 105

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Kompassify is easy to use and doesn’t cost as much as its competitors.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. These features come in handy for marketing, product, and sales teams alike.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 29, 2022

Set the following key responsibilities for the customer onboarding team: help customers complete a successful implementation of your product and. He or she must ensure that customers feel comfortable using the product from the first moment and convey the idea users have someone from the team to ask for help. Drive product adoption.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Userpilot

MARCH 25, 2022

Well-executed visually and triggered contextually it can provide your product team with valuable feedback. Asking passers-by about the efficiency of using some drugs for sore throat treatment is a bad idea. In-app survey tools show you the analytics side in real-time. Schedule a meeting with execs or the product team.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Do your own research before buying a tool and make sure it’s aligned with your business goals. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Do your own research before buying a tool and make sure it’s aligned with your business goals. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

MAY 12, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). But LTV is often a poorly understood metric, especially if you come from a more traditional business environment: one more concerned with acquisition than retention. Embed a Help Center into your product.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Userpilot

OCTOBER 30, 2023

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

NOVEMBER 23, 2023

Automation frees up PMs’ time so that they can focus on activities that make the biggest difference, like product strategy development. AI business models Currently, companies tend to integrate AI into their products in 2 main ways. Product analytics in Userpilot. Table stakes First, we have the ‘table stakes’ way.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

OCTOBER 30, 2023

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 30, 2023

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 13, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. However, the integration of Slack and Userpilot is currently under development. For example, Userpilot has an in-app integrated product analytics tool, unlike Product Fruits.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52