Product Talk
APRIL 5, 2023
Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.
Intercom, Inc.
AUGUST 18, 2022
When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.
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Intercom, Inc.
APRIL 22, 2021
As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.
Intercom, Inc.
JULY 14, 2021
As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.” Engineering org needs.
Product Talk
MARCH 13, 2024
Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. These teams can rarely deliver value on their own. Click the image to see a larger version.
The Product Coalition
MAY 7, 2023
Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.
Intercom, Inc.
APRIL 2, 2018
Instead of submitting your work for review, afraid of the amount of feedback you’re going to get, embrace the process and seek out the opinions of those who will give you the most feedback from day one. Our technical design process. Collaborate with your working group in front of a whiteboard.
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