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10 Hacks of Customer-Centric Enterprise Product Managers

Mind the Product

Over the years I’ve worked alongside a number of enterprise product managers in many companies. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). I call this “building enterprise software while bypassing customer requirements at scale”.

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Combining DevOps and Agile Transformations to Achieve Business Outcomes

Agile Velocity

They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018).

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Tips for achieving AI-led digital transformation: What eight industry leaders want you to know

Modus Create

For example, if you do a lot of in-house development, Scott suggests exploring tools that can help with code development and code review. Gartner predicts that 80% of enterprises will have used Gen AI APIs or deployed Gen AI-enabled apps by 2026. How much should I invest to fend off disruption from new players?

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Why do product teams need to master rapid prototyping?

DISQO

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. Therefore, applying “lean” principles is quite different in the enterprise.

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Why do product teams need to master rapid prototyping?

DISQO

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. Therefore, applying “lean” principles is quite different in the enterprise.

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Why do product teams need to master rapid prototyping?

DISQO

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. Therefore, applying “lean” principles is quite different in the enterprise.

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The Path Beyond CSM

Gainsight

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. Building and using Health scores. Moving Forward.