Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  Building exactly what (individual) big customers demand is a quick route to product/market failure.

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Userpilot

MARCH 8, 2022

Andrea, who calls herself a “Product Thinker” and “a professional asker of many questions”, has amassed 1600 followers on her Medium account. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School.

Technical Advisors 111

Technical Advisors Product Research Analytic Tools User Testing 111

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. We use data in Intercom to understand our customers’ behavior in the product.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mironov Consulting

DECEMBER 29, 2022

 But growing your top line may still be much more efficient with a repeatable product model.]  In fact, service revenue is better because every B2B/enterprise prospect has a long list of unmet needs and missing features in our packaged software.  How do we manage product/market risk, since most new offerings fail?  Can

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mind the Product

FEBRUARY 20, 2019

Michael Sippey, VP Product at Medium. Michael leads product and design at Medium, which he joined when it acquired his startup Talkshow Industries. He has a storied career across enterprise and consumer products, and has been a product manager since the pre-internet era in the early 90s. See you in July!

Research Software 97

Research Software Analytic Tools User Testing Artificial Inteligence 97

Mixpanel

MARCH 30, 2020

And Kasey Cuppoletti, the Head of Product at DonorDrive, is responsible for making sure all those pieces fit together. She also shares her product expertise through her podcast “ Fearless Product Leadership ” and has candidly talked about her experience as a woman in product leadership. Rebecca Cooper.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

The Product Coalition

AUGUST 30, 2019

Epic Systems, arguably the largest player in healthcare software in North America is almost unknown and operates at its terms and receives zero media coverage. Their revenue of surpassing a billion dollars is a clear sign of the product-market fit. The flexibility of being obscure comes from being a private company.

Healthcare 60

Healthcare User Testing Branding Enterprise 60

Mironov Consulting

MAY 18, 2024

  “At a previous company, organizing development by industry resulted in a manufacturing version of our API and a banking version of our API and a healthcare version of our API and 6 others.    More to maintain, lost leverage, unhappy teams, plummeting productivity.    Thoughts?”

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Gainsight

APRIL 8, 2020

You can, for example, trigger an automated email to all of your customers with a specific usage profile with an offer for new licenses, or target only your healthcare customers with messaging that is right for them.

Data Visualization 59

Data Visualization Customer Experience Healthcare Travel 59

The Product Guy

SEPTEMBER 27, 2016

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Basics of Product Management

JULY 21, 2020

It is all a question about timing and finding the right product market fit. There was immense potential and genuine use cases in healthcare, education, etc. Based on an effective product feedback loop , Google Glass enterprise edition 2 was launched in mid 2019. But, isn’t that what Google Glass tried to do?

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

The Product Guy

JANUARY 5, 2017

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

FEBRUARY 18, 2017

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Coalition

JUNE 22, 2019

Some product domains are naturally less agile: enterprise software (especially on-premise but not only there), anything involving hardware, heavily regulated domains and more traditional ones like finance, insurance, transportation, healthcare, national security, public sector, and the list goes on. So what can you still do?

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. About the Conference: Mind the Product events are the go-to places for meeting other product managers and honing your product craft. Which industries are the attendees from? and international locations in 2019.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Intercom, Inc.

MAY 22, 2019

And then the entrepreneurial bug bit, and I started a bagel company in San Francisco – which as far as product-market fit goes, it was so amazingly easy to get there. a consumer enterprise like DocuSign or GrubHub) is to make their customer feedback programs public and tell their communities you’re doing this.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

The Product Guy

FEBRUARY 2, 2017

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Better Products. Better Product People. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Business of Software Conference

OCTOBER 11, 2023

Know how to leverage them, but know how to work around them as well Their motivations are different from either the company that wants to acquire you or you as one that is being acquired Is enterprise value being considered in the rationale for acquiring a company? Sometimes — competitive acquisitions is no different from buying a house.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Gainsight

OCTOBER 7, 2019

We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare. This recognition, along with the rapid expansion of the product, has further accelerated Gainsight PX’s position as a leading innovation in enterprise and SaaS.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Gainsight

APRIL 29, 2019

And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue. Q: How should Product and CS teams work together to find the right customers for beta offerings? A: I was doing a big transformation in a healthcare company that sold to hospitals and doctors offices.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14