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How GetAccept uses all of Intercom to grow its revenue by 450%

Intercom, Inc.

In fact, with Intercom acting as the central solution for customer communications, GetAccept has been able to grow revenue by 450% in the last year alone, serving more than 25,000 users in over 2,000 different enterprise companies worldwide. A centralized solution. For us, that solution is Intercom. Personalized support at every stage.

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2022 on Inside Intercom

Intercom, Inc.

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Dealing with the tail impact of the pandemic (? And breathe!

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. As a result, digital technologies are being seen as the critical differentiators they are. This trend shows no signs of slowing down. Read more ?. Consumer expectations for exceptional, engaging experiences are rising.

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Positioning For Growth: How To Make Complex Products Obviously Awesome | April Dunford, Ambient Strategy | BoS USA 2019

Business of Software Conference

In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly. April Dunford (Founder/CEO, Ambient Strategy) – Positioning for Growth: How To Make Complex Products Obviously Awesome from Business of Software Conference.

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Finding Product-Market Fit – Expert Advice From Prowly’s CEO Joanna Drabent

Userpilot

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Then we added inbound marketing which added the number of leads which, in turn, meant more conversions. First the features, then the inbound marketing. And so they united.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Strategy first, technology second. But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially.

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Case Study: How ReadyTech Use Product-Led In The Workforce Sector

BrainMates

But just like any other sector, the modern workforce is changing rapidly to embrace the advantages of the latest technology to improve processes and efficiencies – making the lives of both employees and employers easier. These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams.