Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. What’s better, any SaaS business can leverage tech-touch strategies to increase customer loyalty and scale customer success more efficiently. A tech-touch model is not the same as a low-touch.

Feedback Software 98

Feedback Software Technical Review User Testing Customer Experience 98

Userpilot

MARCH 21, 2023

It offers three pricing plans : Growth, Traction, and Enterprise, with a free demo on booking. UserGuiding is a cloud-based digital adoption and user onboarding platform. It’ll help you improve your knowledge base and better support your customers. UserGuiding has a very good rating on popular user review sites like G2.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. Enterprises use continuous improvement in software development or data automation solutions.

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Integrations Integrates smoothly with tools like Segment, Google Analytics, Mixpanel, and HubSpot, ensuring data flows seamlessly across your tech stack.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Modus Create

MAY 20, 2025

It involves manually reading many posts or reviewing searches tied to multiple keywords, sifting through numerous irrelevant posts, creating Jira tickets for relevant issues, and ensuring that nothing falls through the cracks. I decided to face it head-on by putting myself, the least capable technical talent, on the job.

Analytic Tools 40

Analytic Tools Software Review Technical Review Data Visualization 40

Userpilot

JULY 9, 2024

Check the integration capabilities (you want to choose a tool that integrates with your existing tech stack ). Gainsight Customer Success : Best for enterprise-level customer success management. Read reviews, compare different CXM software, and explore their capabilities. Enterprise : Need tailored solutions?

Analytic Tools 102

Analytic Tools Feedback Software Research Software Reporting Tools 102

The Product Coalition

MARCH 3, 2023

In recent years, PLG, or Product-Led Growth, has become a significant buzz in the tech world, and rightfully so. While getting help can take many ways, from self-serve knowledge base articles to forums, talking to a human on the phone, or even on-site visits, too many companies treat support as a cost center to be minimized.

Customer Experience 158

Customer Experience Customer Feedback User Testing User Friction 158

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Knowledge base. Build an understanding of their pain points, primary tasks, technical expertise, and more. Why is user documentation needed?

Document 98

Document Analytic Tools Feedback Software User Testing 98

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Similar configuration is needed in comparable cloud technologies such as Amazon’s AWS (Amazon Web Service) CloudWatch.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Userpilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. SaaS tools are the industry's biggest open secret. Source: ClickUp.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The package is ideal for larger enterprises that have multiple products.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Resource centers are available on both the Growth and Enterprise plans. Adding a module in the resource center Here’s where you start populating your resource center (or knowledge base ) with content.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Userpilot

JULY 29, 2024

Whether a small startup or a large enterprise, you need a pricing model that can accommodate your budget and expand as your needs evolve. Task management : With Asana, you can break down work into manageable tasks, assign them to team members, set due dates, and track progress effortlessly. Kanban board in Asana. A Slack channel.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

APRIL 15, 2022

Userpilot is a code-free product experience software, which gives non-tech teams the ability to create powerful contextual onboarding experiences. G2 reviewers praise Userpilot for the quality of product support, and the ease of use and administration. Pendo vs Userpilot: What G2 reviews say. Get a Userpilot demo here.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

JANUARY 27, 2022

That means you shouldn’t aim for zero churn but to drive revenue up to a point where it surpasses the amount you lose due to churn. Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Whether a churn rate is good depends on the size of the SaaS business.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Let the reviews (below) and a demo trial convince you. Enterprise: Better security, premium support, and more. Key features.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Requires CSS knowledge: Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

OCTOBER 1, 2022

Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. This practice has evolved so much, and customer-facing teams now use technology like emails, video calls, etc., Enterprise-level customers that close big contacts yearly.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. Not the cheapest – Userpilot is a powerful, enterprise-level tool.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Create an extensive knowledge base with Knowledge center articles and bots. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

MAY 8, 2024

Firebase – best platform for technical teams. The key features are: No code builder/editor : The best in-app messaging platforms employ a simple drag-and-drop editor for creating and customizing messages so even most non-technical team members can create seamless messages within minutes.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. Self-help resources: A new landing page and expansive Knowledge Base (KB), both hosted in Confluence and integrated into the Service Desk Portal in Jira. One of our new solutions is the self-service knowledge base.”.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, and pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. These articles can be a part of your comprehensive knowledge base. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Let’s get started! Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Arkenea

JULY 5, 2024

How do you see the role of technology evolving in patient care over the next decade? I anticipate technology will increasingly empower patients to participate actively in their health journey. Which emerging technologies do you believe will have the greatest impact on healthcare in the near future?

Data Visualization 52

Data Visualization Technical Review Healthcare CTO 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Let’s get started! Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is GainsightPX?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Software Review 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. These articles can be a part of your comprehensive knowledge base. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. These articles can be a part of your comprehensive knowledge base. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Create an extensive knowledge base with Knowledge center articles and bots. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 28, 2024

Userpilot could be a better alternative to Pendo due to its advanced user onboarding , product adoption , product analytics , and user feedback capabilities. This helps you collect and review data all on the same platform. Mobile reviews. This leads to higher response rates and more accurate insights. Source: Pendo.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. These articles can be a part of your comprehensive knowledge base. Let’s get started! Guide creation.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Requires CSS knowledge : Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Requires CSS knowledge : Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Requires CSS knowledge : Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Tracking knowledge base interactions with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! WalkmeReviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Advanced customization requires working with CSS code, which can be challenging for non-technical teams.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52