Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more! What are Salesforce integrations?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Let’s dive in!

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Segment is the best customer data collection and management platform. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. From Startup to Enterprise A job at a startup means a lot of responsibility. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Both are quite pricey and complex, but Userlane is generally considered more user-friendly than Walkme. Userlane Reviews. out of 5 star reviews. WalkmeReviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Mixpanel

FEBRUARY 10, 2021

Common examples that fall within this category include: Latency: The delay between a user’s action and the application’s response. Initial load time: The time it takes for the page to appear to the user. Uptime: How long or how reliably a system has been running. These four act as a system where one can influence the other.”.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Usersnap

DECEMBER 10, 2023

Data mismatches occurred, with some users receiving incorrect insurance information or pricing. The system’s backend also faced problems, including incorrect data sent to insurance companies. In the world of User Acceptance Testing (UAT) , the tools you choose can make a difference in the execution and outcome of your tests.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This method can uncover areas for improvement in user experience and interface design.

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. It allows product managers to see how many users return to the product over a period of time.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Implementing an onboarding checklist to help users progress through the customer journey. Progressive disclosure example.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Nulab

JANUARY 3, 2022

The Capterra Shortlist named Backlog as a Top Performer in IT Project Management and an Emerging Favorite in Project Tracking. As a leading software review company, Capterra conducts product research to help business owners make informed decisions about tech solutions. What our customers think….

Reporting Tools 89

Reporting Tools Research Software Software Review Technical Review 89

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. The majority of Heap's clients are large enterprises, like Uber or Salesforce. G2 reviewers give Heap an average score of 4.3,

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

AUGUST 15, 2022

You can use it to understand user sentiment towards a feature, new products, or even industries. Customer sentiment analysis helps you identify customer needs, optimize user experience, and enhance customer service. Then you can act on the insights to improve the user experience. Optimize the user experience.

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98

eG Innovations

AUGUST 23, 2022

Tracking Azure Advisor Recommendations in eG Enterprise. eG Enterprise supports agentless monitoring of Azure subscriptions. Once you have provided credentials to allow eG Enterprise to connect to your Azure subscription, it automatically collects a variety of performance and usage metrics.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. Azure SQL Managed Instance. The resulting impact could be longer query times and rejected transactions due to timeouts.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

eG Innovations

SEPTEMBER 13, 2022

Receiving early notification of outages and their extent also allows IT to direct users to alternatives that may be available, perhaps on-premises, in a different cloud or a different cloud region. How eG Enterprise Proactively Monitors Azure Outages. What happened on the 7th September 2022? When authentication services (e.g.,

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. You can tailor your products and services to meet user’s individual needs.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

eG Innovations

MAY 22, 2020

In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market. It gathers data from these products (or data sources) and uses built-in Machine Learning (ML) algorithms to detect anomalous behavior of a user or any other entity.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools User Testing 59

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. But a target customer for Audi may perceive higher value due to the connection to Porsche.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

eG Innovations

MARCH 19, 2021

Horizon Agents are installed on guest operating systems (desktops/RDS hosts) and allow these machines to be managed by Connection Servers and allows Horizon Clients to establish remote access sessions to the machines. User Experience is Critical in a VMware Horizon Infrastructure. There are many facets to user experience.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Customer Experience 98

eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. It is however limited in the information it supplies and users are required to regularly and manually investigate an Azure blade GUI.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

B2B Product Management

SEPTEMBER 29, 2023

Getting confused between what to do as a B2B Product vs B2C Product manager role? For example, a B2B software product might have features that allow businesses to track inventory, manage customer relationships, and generate reports. But with changed times, a business user has started to demand a consumer-grade experience.

B2C 52

B2C B2B Reporting Tools User Testing 52

Modus Create

APRIL 27, 2020

In our experience, React is the most desired front end JavaScript framework for enterprises. Developer team experience and satisfaction went up because they could focus their energies on creating rather than fighting the legacy stack. Allow yourself time to vet and review references. Identify key users.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

ProductPlan

NOVEMBER 11, 2020

Julie Hyman, a senior product manager for software maker Quest, puts the dilemma this way: “Whenever you pull functionality from a product that’s been on the market for any period of time, you’ll be upsetting at least a small percentage of your users. And that will upset a lot of more of your user base.”.

Analytic Tools 90

Analytic Tools Feedback Software User Testing Customer Experience 90

Userpilot

APRIL 16, 2024

Userpilot pricing starts at $249/month for the entry-level plan but also offers enterprise packages. WalkMe is a cloud-based platform that helps product managers and customer success managers manage in-app experiences for either their own products or third-party products. Learning curve. Coded customization.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for cohort analysis and it comes with features such as paths, funnels, cohort analysis, and user segmentation analysis. This ensures that user interaction data is collected seamlessly.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52