The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I realized that I wanted to expand my focus into product management.”. UPMC Enterprises Provides Deep Insight Into Product Management.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We manage risk and respond instantly when things go wrong.

Software Review 118

Software Review Technical Review Systems Review Management 118

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Mixpanel vs Google Analytics.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Software Review 88

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 87

Analytic Tools Feedback Software Research Software Reporting Tools 87

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 121

Data Visualization Reporting Tools Artificial Inteligence Information 121

The Product Coalition

APRIL 18, 2021

Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools. To narrow down the testing process, every system/application requires focused data.

User Testing 151

User Testing Product Research Testing Software Review 151

Gainsight

JUNE 7, 2022

Organizations are constantly innovating how their customer success managers operate. . Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. It’s the “how” that’s tough.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Userpilot

APRIL 17, 2024

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Usepilot’s integrations.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. Background.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 94

Analytic Tools Data Visualization Research Software Reporting Tools 94

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Signup to be a Mentor Today! Meet the mentors….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are Salesforce integrations?

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. From Startup to Enterprise A job at a startup means a lot of responsibility. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Intercom, Inc.

DECEMBER 22, 2022

And we’ve also received a plethora of other segment and region specific badges, like Fastest Implementation in Chatbots for Enterprise, and Leader for Live Chat in Germany. Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”.

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

The Product Guy

MAY 21, 2020

On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager. Rarely, they come due to professional interest alignment. I was certain I wanted to pursue Product Management, but I had not even the slightest clue how.

Product Management 187

Product Management Product Manager Management Management 187

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We also have enterprise level app features that give you this level of control over the data in your workspace.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

DECEMBER 15, 2022

The article explores what product managers need to consider when choosing the localization tool for their SaaS product. In addition to linguistic and cultural changes, localization often requires changes to the pricing plans , payment systems, functionality, in-app experiences, or software/hardware customization.

Research Software 91

Research Software Analytic Tools Feedback Software Reporting Tools 91

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Userpilot review on G2. “We and more… Enterprise plan – starting from $1,000/mo. Articulate 360 reviews on G2. Articulate 360 review on G2. Integrates with LMS systems.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Software Review 91

Atlassian

MARCH 8, 2022

Jira Service Management promises to unlock high-velocity teams. And both technical teams and the business departments they work with can benefit from Jira Service Management, especially HR teams. Jira Service Management is a vital piece of the solution for a couple reasons,” Paul says. In IT Service Management.

Data Visualization 87

Data Visualization Technical Review Systems Review Management 87

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! ” Walkme.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Split

MARCH 10, 2023

Design and architecture of a system often plays second fiddle, if it plays at all. And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system. It’s important to take your medicine of system design.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

MARCH 7, 2024

Segment is the best customer data collection and management platform. Social media analytics tools, as the name implies, often offer social media management , and platform-specific analytics like Twitter analytics, Instagram insights, or other social platforms. Enterprise. Social media analytics tools. Sub-properties.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

The Product Guy

DECEMBER 6, 2018

From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. 2) What should I solve?

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

The Product Guy

APRIL 9, 2019

The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level. Journey Into the World of Strategy.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148