The Product Coalition

JULY 13, 2022

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior. Users say their website pricing is a bit opaque.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Product Innovation Educators

JANUARY 4, 2021

It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. . His name is Anup Yanamandra.

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

The Product Coalition

JULY 6, 2023

The competitive landscape is more intense than ever for technology businesses, particularly SaaS (Software as a Service) companies. Not to mention, thanks to the viral effects the internet provides, modern users are incredibly savvy. When building consumer products, we never overlook the end-user experience like this.

Research Software 111

Research Software Feedback Software User Testing Product Research 111

Userpilot

MAY 30, 2024

The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. You will also learn how to find the Aha moment for your product and optimize it for different users. Use onboarding checklists to guide users to the Aha moments.

Onboarding KPIs 84

Onboarding KPIs Data Visualization Analytic Tools User Testing 84

Userpilot

MARCH 3, 2022

Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Knowledge bases should help answer your users’ questions. Why do SaaS companies need a knowledge base?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Experience 86

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is best for small businesses or mid-market companies that only need user onboarding solutions. But access to all Appcues features comes at a price.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

The Product Coalition

MAY 5, 2022

They make their users’ lives better in some way and they do it better than anyone else. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. In both instances, users gave feedback directly to my teams in real-time.

User Testing 133

User Testing Feedback Software Research Software Product Research 133

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. While it’s not possible for customer churn to be zero, you can always keep it at an acceptable level by adopting the right tactics.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Customer Feedback 89

Userpilot

NOVEMBER 2, 2023

In contrast, the product-led growth model leverages inherent product virality and its value to drive customer acquisitions and retention. Most companies use all 3 strategies to some extent. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases.

Feedback Software 85

Feedback Software Analytic Tools Research Software User Testing 85

Userpilot

JANUARY 6, 2022

Looking for user onboarding tools for your SaaS? Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? Product adoption is critical to the success of a SaaS business because it reduces churn, improves opportunities for customer expansion, and increases user activation.

Analytic Tools 91

Analytic Tools Reporting Tools Data Visualization Software Review 91

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Userpilot

FEBRUARY 4, 2023

When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.

User Testing 74

User Testing Customer Experience Customer Feedback Feedback Software 74

Userpilot

MARCH 26, 2023

Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. TL;DR A conversion funnel is a journey that users take from initial awareness to converting into paying customers. Setting up custom conversion events to track the customer experience and progress.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Customer Experience 84

The Product Coalition

JULY 29, 2022

The emergence and evolution of data science have been one of the biggest impacts of technology on enterprises. According to him, the chief purpose of ML was to simplify and automate operations that granted computers their ability to learn without explicit programming and improve the overall user experience. billion U.S.

Artificial Inteligence 175

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 175

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. In our discussion we unpack what this means for them as a company and for their customers.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week.

Data Visualization 85

Data Visualization Technical Review Analytic Tools Software Review 85

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Nulab

JANUARY 3, 2022

The Capterra Shortlist named Backlog as a Top Performer in IT Project Management and an Emerging Favorite in Project Tracking. As a leading software review company, Capterra conducts product research to help business owners make informed decisions about tech solutions. What our customers think….

Reporting Tools 89

Reporting Tools Research Software Software Review Technical Review 89

eG Innovations

AUGUST 9, 2022

Customers and service providers can use our solutions in different ways along with VMware technologies: For Monitoring VMware Horizon Digital Workspaces: Over the years, VMware Horizon has emerged as one of the key technology options for delivering virtual applications and desktops. VMware VMworld is back! About eG Innovations.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Enterprise 52

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe provides better user analytics and customer support.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

eG Innovations

FEBRUARY 7, 2023

For this conference we will include specialist options and pricing for enterprise MSPs. About Nerdio Nerdio is a very popular choice for Microsoft AVD and Windows 365 customers, particularly those new to VDI or Azure, with no predilections or legacy obligations towards a specific VDI supplier, such as Citrix or VMware for deploying AVD.

White Paper 52

White Paper Data Visualization Enterprise Customer Experience 52

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Slow response to customer queries. Customer journey stages.

Data Visualization 89

Data Visualization User Testing Analytic Tools Feedback Software 89

Userpilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

NOVEMBER 19, 2021

Appcues is a great onboarding and in-app engagement tool for SaaS but it can get pricey. Userguiding is the cheapest of all options on this list at $99/mo for the Basic plan, and is a good choice for small companies on a limited budget, even if it can get a bit complicated to set up a checklist if you are not a technical person.

Customer Experience 83

Customer Experience Enterprise Dashboard Banking 83

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. Some tools in my kit: 1.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Userpilot

APRIL 26, 2022

It will even enhance product engagement because the customer will encounter less friction with your product. Pendo aims to help its customers create product experiences, among other things. Only Pro and Enterprise subscribers have access to it. Pendo’s Pro and Enterprise plans are pretty expensive.

Embedded Analytics 89

Embedded Analytics Analytic Tools Feedback Software Data Visualization 89

Userpilot

JANUARY 11, 2022

Rather than trying to reinvent the wheel with your onboarding process, it’s always a good idea to take inspiration from how top SaaS companies are onboarding their users right now. Given that Slack’s target audience is business owners who care about the ROI on the tools they purchase, this is a smart move.

Customer Experience 90

Customer Experience Data Visualization Product Research Messaging 90

Userpilot

JUNE 8, 2021

Including several advanced tools to create roadmaps, collaborate, manage projects, track deadlines, and gather feedback. Your product management software should streamline the process of prototyping and optimizing UX, monitoring user interactions. 15 Product Management Tools To Include In Your Stack. Session Recording Software.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

UX Studio: Product Management

DECEMBER 7, 2022

It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. This is great news, but finding the best UX research agency can be challenging for companies in need. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. But does that mean WalkMe is right for your company? This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive? Definitely.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Amplitude

OCTOBER 14, 2020

In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. This leads to the builder’s paradox: You can either build fast without data, or you can make data-informed decisions and fall behind on customer demands.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. We did it for you instead!

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

MAY 5, 2021

The same can be said about the paths that users take to convert into paying customers. Onboarding workflow software gives you those steps without having to spend thousands of dollars on developing that experience in-house. You also have to be aware of the solutions that fit smaller companies vs more mature products.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90