Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Alchemer Mobile

SEPTEMBER 28, 2023

Now you can schedule workflows and listen to virtually any enterprise system quickly and easily, creating an always-on feedback system By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing In September, we released updates to the library of Alchemer Workflow Initiators.

Feedback Software 241

Feedback Software User Testing Customer Feedback Product Research 241

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. The ideal customer profile is big enterprise deals. Limited free offerings.

Feedback Software 127

Feedback Software Analytic Tools Onboarding KPIs B2B 127

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse uncovers ideas and concepts that an organization may not think to ask, and it provides details that would be difficult to uncover in a structured survey. Alchemer Pulse has turned our research strategy on its head,” said John Pimm, Chief Operations Officer at International Research Consultants (IRC).

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Alchemer Mobile

AUGUST 25, 2020

The worlds of marketing and product are colliding in new ways as customer experience takes center stage. We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. What are mobile product management responsibilities? So, why the growth?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Alchemer Mobile

DECEMBER 1, 2023

Usually, that falls on CRM administrators and—maybe—enterprising reps and marketers. And you can tailor your surveys to your exact needs. You can even go further, and customize surveys by industry, deal size, or any other datapoint you care about. As a result, you collect data that no one will ever see or act on.

Customer Feedback 130

Customer Feedback User Testing Customer Experience Data Visualization 130

ProductCraft

JANUARY 9, 2020

Does bigger necessarily mean better when it comes to product management? Do global enterprise companies really have the advantage over SaaS startups? These are a few of the questions our colleagues at Pendo had in mind as they crafted their annual product management survey.

Enterprise 69

Enterprise Startups Research Software Product Research 69

Userpilot

MAY 29, 2024

By introducing the Hook Model , a four-step process employed by successful companies, Nir explains how these products subtly encourage customer behavior through repeated “hook cycles.” Hooked is a practical resource for understanding the psychology behind product engagement and creating products that resonate with consumers.

Books 105

Books Research Software User Testing Customer Experience 105

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. Trigger surveys with different categories of users (e.g.,

Document 98

Document Analytic Tools Feedback Software User Testing 98

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Lenny Rachitsky

JUNE 11, 2024

Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers. And 85% are using one weekly 🤯 Robert Bye, a PM at Figma, shared a common sentiment: When was the last time a new tool went from non-existent to daily use for the majority of product managers?

User Testing 93

User Testing Research Software Analytic Tools ChatGPT 93

Alchemer Mobile

NOVEMBER 28, 2023

Listen to events from CRM, marketing, HRIS, and project management software systems so you can collect feedback in context of your customer’s experience. These initiators are available at no cost to Alchemer Workflow customers. You can view every available initiator here.

Reporting Tools 130

Reporting Tools Feedback Software Customer Satisfaction User Testing 130

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! User experience (UX) involves all aspects of user interactions with your product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Product Talk

FEBRUARY 7, 2024

Meet the Continuous Discovery Champion, Sandrine Veillet Meet Sandrine Veillet, Vice President of Global Product at WebMD. Sandrine Veillet is the Vice President of Global Product at WebMD. While teams were organized as cross-functional scrum teams, there was no core product trio that would work on discovery. “It

Product Research 239

Product Research Reporting Tools User Testing Research Software 239

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Good Product Manager

FEBRUARY 22, 2017

March 7-8: I’ll be at Pendomonium: A Product Experience in Raleigh, NC, which will feature two days of sessions on product management, UX and customer success. May 16-19 : I’ll be Las Vegas for the SiriusDecisions Summit (one of “ 7 events no product manager should miss this year “). How well do they work?

Reporting Tools 60

Reporting Tools Product Research Agile B2B 60

Good Product Manager

FEBRUARY 22, 2017

March 7-8: I’ll be at Pendomonium: A Product Experience in Raleigh, NC, which will feature two days of sessions on product management, UX and customer success. May 16-19 : I’ll be Las Vegas for the SiriusDecisions Summit (one of “ 7 events no product manager should miss this year “). How well do they work?

Reporting Tools 60

Reporting Tools Product Research Agile B2B 60

Good Product Manager

FEBRUARY 22, 2017

March 7-8: I’ll be at Pendomonium: A Product Experience in Raleigh, NC, which will feature two days of sessions on product management, UX and customer success. May 16-19 : I’ll be Las Vegas for the SiriusDecisions Summit (one of “ 7 events no product manager should miss this year “). How well do they work?

Reporting Tools 60

Reporting Tools Product Research Agile B2B 60

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

APRIL 14, 2023

Features to look out for include: Feature usage tracking Event tracking (including custom events) Goal tracking Funnel analysis Path/Flow analysis Ability to act on data in real-time , for example, trigger in-app guidance in response to an event In-app surveys In-app surveys are necessary to collect user feedback. G2 rating: 4.4

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MAY 18, 2022

Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Businesses use Pendo Feedback to collect and prioritize product requests. Pendo Feedback focuses on feature requests, while Pendo Polls are microsurveys triggered during product tours. open text fields.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

The Product Guy

NOVEMBER 21, 2018

Truly understanding your customers and finding ways to improve your product is an overwhelmingly daunting task. Customer discovery is key to informing product strategy and there is a mountain of techniques and methods available for conducting customer discovery. More About The Product Mentor. Better Products. Jeremy Horn.

User Testing 139

User Testing Customer Experience Customer Feedback Product Research 139

ProductPlan

FEBRUARY 4, 2020

Product management roles offer opportunities for autonomy, creativity, and innovation. But how happy are product managers with product management today? We surveyed more than 2,500 product managers for our 2020 product management report. Product management is no exception.

Product Research 46

Product Research Product Management Product Manager Data Visualization 46

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Automated onboarding is more suited to driving personalization at scale or if your product is in a state of flux.

Feedback Software 105

Feedback Software Customer Experience User Testing Customer Feedback 105

The Product Guy

FEBRUARY 3, 2019

In this post, I include three tips for product managers new to JTBD style interviews, written by someone (me) who just completed his first round of JTBD interviews. John Kresse is a mobile product manager at Barnes & Noble. More About The Product Mentor. Better Products. Better Product People.

User Testing 124

User Testing Customer Feedback Product Management Product Manager 124

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. UX research is an integral component in creating user-centric products. UX research is an integral component in creating user-centric products. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 78

Data Visualization User Testing Research Software Product Research 78

Userpilot

OCTOBER 17, 2023

TL;DR Customer insights are deep interpretations of customer’s actions, preferences, and needs based on data like purchase history, social media interactions, customer surveys , etc. Collecting customer insights is essential to answer important questions about your users and how your product fits their needs.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Revulytics

MAY 31, 2017

As B2B marketing professionals (and the majority of us focused on enterprise software) we may sometimes feel as though our storytelling jobs are a bit more difficult. One of the main tools we use to try and get an accurate picture and a deeper understanding of our audience is the user survey. Supercharge Your Survey Strategy.

Product Research 54

Product Research Customer Experience Customer Feedback User Testing 54

Userpilot

APRIL 22, 2021

If you’re an aspiring or a junior product manager – technical skills are something that will give you a massive leg up in your career. Product Management is a very young profession. It is with the advancements of lean methods and agile cultures for building software products that the modern Product Manager was born.

Analytic Tools 95

Analytic Tools Product Research Artificial Inteligence Product Management 95

The Product Guy

JULY 12, 2018

Guest Post by: Eric Kiang (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Paul Hurwitz]. A product manager has a tough role, there are many responsibilities and arguably all of them are important. However there is one thing every product manager must do, but often times it gets overlooked or forgotten.

Customer Feedback 103

Customer Feedback User Testing Product Management Product Manager 103

Userpilot

FEBRUARY 24, 2023

With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. Appcues click-to-track events allow you to monitor user engagement with different features in your product. This ties into company OKRs and is a metric used by our product and CS teams.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. TL;DR User onboarding is the process of educating customers about how to experience value from your product as quickly as possible. Start with building an understanding of what your users’ goals are with surveys.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

DECEMBER 11, 2019

The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback management (Canny, Airfocus, ProdPad).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69