Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Userpilot is a product growth platform that you can use to collect feedback , analyze user behavior in-app , and design onboarding experiences. Book the demo to see how you can use it for dogfooding in your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. NPS is crucial for SaaS businesses because it helps you track user sentiment , find areas of improvement and optimize the user journey. The average NPS is 31 for SaaS businesses. Why is NPS crucial for SaaS companies?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. Robi Ganguly: The final place that we helped them do a lot of research was what they were going to be taking away.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

DECEMBER 14, 2017

I was recently on a long haul flight and ended up whiling away my time watching random shows on the in-flight system. For example, Metacritic , the ratings website that hands out scores out of 100 based on weighted critic review scores, scores famous shows such as The Big Bang Theory and 2 Broke Girls at merely 57 and 66 respectively.

B2B 146

B2B Research Software User Testing Automotive 146

Alchemer Mobile

JUNE 15, 2024

Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. While it’s great that the public is seeing opportunity and practical uses for AI, not all AI tools are ready for commercial use. It’s no wonder.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Userpilot

SEPTEMBER 30, 2024

through surveys, interviews, and other Voice of Customer research. For example, Canva’s value proposition, “Empowering the world to design” emphasizes its simplicity and intuitiveness , while at the same time setting it apart from more complex design tools like Adobe Photoshop or Illustrator that target experienced users.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Modus Create

FEBRUARY 16, 2022

This is primarily due to increased departmental silos, making it difficult to strategize cross-functional digital initiatives. As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams. In today’s world, every company is a technology company.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

Mind the Product

MARCH 23, 2020

The Reel is a platform for adding transparency to vehicle condition management for car rentals. Modus Create , a team of consultants that help companies through digital transformation, has been sponsoring our entertainment, food, and drinks from the very beginning. Andrea and her co-organiser (and partner in life)!

Research Software 136

Research Software Feedback Software Entertainment Software Review 136

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 86

Research Software Reporting Tools Customer Experience Software Review 86

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

The Product Coalition

DECEMBER 8, 2019

User research, design principles, prototyping, psychology Innovation. Data, analytics, optimization, analytics tools Product delivery. Iterative development, scrum/agile/kanban, product roadmaps, QA Technology. They could be bad solutions or even non-solutions?—?like They are different views of the same system.

Weak Development Team 138

Weak Development Team Development Analytic Tools User Testing 138

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? Current reading: I’m currently in the middle of reading a whole slew of books on JTBD, for the research I’m doing on the topic. Entertaining and thought provoking! Like most smart people, they read a lot. This year’s book list is here. Scaling Up Verne Harnish.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Arkenea

AUGUST 16, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 40

User Testing Research Software Feedback Software Development 40

Arkenea

AUGUST 15, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 40

User Testing Research Software Feedback Software Development 40

The Product Coalition

JANUARY 20, 2020

It helps a company transfer complicated concepts and ideas in an entertaining and easy to digest form. Thought-out script and modern visual technologies of their movies are the key factors that make videos really outstanding. Feel intimidated by the notion of creating an explainer video? There’s no need to be?—?we

Research Software 86

Research Software Feedback Software User Testing Product Research 86

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. Just to mention a few, healthcare, transportation, education, and entertainment businesses are already big fans of AI.

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Nulab

JULY 9, 2019

Well-stocked refrigerators may be a staple in Silicon Valley offices, but it can be a very cost-effective solution for bringing people together and may even help promote healthier eating habits. . At Nulab , we’re passionate about results-driven collaboration software that helps amplify company productivity. Technology – 10.1%.

Reporting Tools 57

Reporting Tools Research Software Feedback Software Data Visualization 57

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. Auidence member: entertainment. Entertainment or an experience. What was it that he provided?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Pragmatic Marketing

MAY 23, 2017

Even if viewers haven’t invested in the company’s software, it is likely they have downloaded a piece ofHubSpot’s valuable content. Does your product or service provide a solution to customer needs? Without question, today’s customers are a research generation. Message and Positioning. Diverse Content.

Branding 70

Branding White Paper Customer Experience User Testing 70

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. Learn more: Capital One 360.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. So, there’s this concept from decision making problem solving research called ill-structured problems.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. Lili: My work focuses on AI tools, so that’s speech, language, vision, knowledge, search.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145