Alchemer Mobile

APRIL 14, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Technology (media creation, connectivity, etc.). Technology Apps. Music (streaming, broadcasting, etc.). Games (mobile games, gaming studios, etc.).

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Intercom, Inc.

JULY 6, 2022

This two-way SMS solution means customers can ask questions and give feedback in the most convenient way, at the most convenient time. Discover what you can do with 2-way SMS, including sending promotional messages, re-engaging your customers, and much more over at our help center. See you next month for more exciting updates! ??.

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

Userpilot

JUNE 29, 2023

Are you looking for the best HubSpot integrations to access a broader set of solutions? HubSpot offers customer relationship management (CRM) software solutions for businesses. The platform allows integrations with multiple software platforms. This means you can send and receive data to/from HubSpot.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Folding Burritos

JANUARY 25, 2018

Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. How’s that KPI doing?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Userpilot

MAY 1, 2024

Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Userpilot is the best in-app customer engagement solution for web apps. Pendo is the best customer engagement tool for mobile apps.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Business of Software Conference

APRIL 17, 2020

In These Uncertain Times… A rather wonderful use of some of the messaging from inbound emails Jessica Salfia at the West Virginian Council of Teachers of English turned into a poem. The words lose their effect and often seem to stand in stark and hollow contrast to the marketing message or sales pitch that follow.

Reporting Tools 64

Reporting Tools Outbound Inbound Messaging 64

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Amplitude

AUGUST 7, 2020

One cohort might be users who watch a help video during their first session or engage with three other members within a week of joining your platform. Let’s say you’ve just instituted a new feature with which users can create their own avatars, and you want to see whether those users engage differently with the platform than users in general.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. Q: btrax was lucky enough to help ADARA’s market launch event in 2017. ADARA’s launch event in Japan in 2017. Expanding business to Japan. Localizing the business.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

Intercom, Inc.

AUGUST 10, 2018

Here is a recording of the launch event we held to announce and explain Custom Bots , and below is a transcript of the video, lightly edited for clarity. Paul: First, though, we wanted to set the scene a little because what we’re launching is a little different from the older, default status quo tools that people historically use.

Customer Experience 112

Customer Experience User Testing Research Software Reporting Tools 112

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 26, 2021

Looking for customer engagement software? Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. What is Customer Engagement Software? Benefits of using software for Customer Engagement. user segmentation.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 14, 2023

While first-party data is usually collected automatically by your platform or initiated by your brand through surveys, zero-party data comes from the user’s initiative. Creating a customer journey map and tracking in-app events for every single step of the journey. Creating a welcome survey on Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Modus Create

MAY 5, 2021

Formerly known as the ‘Atlassian Summit’, Atlassian’s flagship annual event was reimagined as an entirely digital event this year – Team ’21. At this year’s event, hosted on April 28th and 29th, Atlassian announced multiple new and exciting products as well as some much sought-after updates.

Reporting Tools 81

Reporting Tools Data Visualization Customer Feedback Events 81

Userpilot

JANUARY 19, 2022

Integrations are links between Userpilot and other tools in your stack. This link allows you to convert and send Userpilot flows and their associated data to a format compatible with other products and services. Get a demo and see how Userpilot could be a great addition to your product adoption tool stack. Productivity.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Userpilot

JANUARY 10, 2022

Customer success strategies focus on helping customers achieve their goals in the long term while customer support centers around short-term solutions. Self-support systems can help customers solve their problems sooner while also reducing the load on your representatives. Why is customer success important for SaaS?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Transcript.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108