Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JANUARY 23, 2024

Conduct deep market research through surveys and interviews to understand customer preferences and market trends. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. And the goal is to position your product as the go-to solution for customers seeking those specific features.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. User flow example.

Data Visualization 103

Data Visualization Customer Feedback Analytic Tools User Testing 103

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Let’s dive in!

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Feedback 93

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. There are several UX audit tools to consider when looking for options. For example, you might find design issues that are lowering engagement or possible areas of improvement to easily boost conversion.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Research Software 101

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To see how Userpilot helps SaaS companies grow, book the demo! Figma developing Figjam is a prime example of product development. Let’s dive right in!

Feedback Software 102

Feedback Software Analytic Tools Research Software Data Visualization 102

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. Wearables and connected health, telehealth and telemedicine, mobile health, and personalized medicine are all examples of digital health.

Research Software 109

Research Software Analytic Tools Reporting Tools Data Visualization 109

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? We also look at examples of different frameworks and the main steps in the problem-solving process. A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a problem-solving framework?

Framework 98

Framework Feedback Software User Testing Research Software 98

Userpilot

DECEMBER 13, 2023

We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Goals are the specific UX objectives the product aspires to achieve, for example, improving usability.

Research Software 95

Research Software Analytic Tools Feedback Software User Testing 95

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Userpilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology. Next, define your goals to give focus to the process and choose adequate analytics tools. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 125

Enterprise Research Software Feedback Software Strategy 125

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)? Revenue growth.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

The Product Coalition

JULY 8, 2022

By adopting the Jobs-to-be-done framework into your product development work, you and your team can enhance your problem-solving skills and address customer needs with confidence. The Jobs-to-be-done (JTBD) framework is a requirements definition activity that empowers startups and other businesses to build products customers truly want.

User Testing 129

User Testing Framework Research Software Customer Experience 129

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. For example, Slack needs instant messaging to be called a collaboration app.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Weak Development Team 98

The Product Coalition

JULY 16, 2022

Can The ‘Jobs-to-be-Done’ (JTBD) Framework Help With User Onboarding? The Gartner Group studied that most of the SAAS platforms today lose 75–80% of customers while Onboarding. an interactive tour app? User onboarding is a system that actively guides users to find new value in the product you are creating.

Framework 130

Framework Research Software Customer Experience User Testing 130

The Product Coalition

AUGUST 9, 2020

The Most Trusted Custom Software Development Companies in Poland Are you looking for a reliable software development partner for your business? Hopefully, this list of the top leaders in the software development industry in Poland will help you make the right choice. The modern world is now built on software.

Analytic Tools 140

Analytic Tools Research Software Software Developers Software Development 140

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. PMs need to know how to use product analytics tools to gain actionable insights. Conducting market research As a product manager, your job is to shape the product vision and strategy.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Product teams advocate strongly for users: they’ll gather customer feedback, conduct market research, isolate a clear target market, and ensure new features are built to directly address user needs. Drives product success.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

Product Talk

SEPTEMBER 13, 2023

They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome. We spoke with User Research Director Niklas Fischerström and Chief Product Officer Francesca Cortesi to learn how they’ve worked together to roll out continuous discovery habits at Hemnet.

Product Research 271

Product Research User Testing Research Software Feedback Software 271

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? We also share examples of different conversion paths and optimization strategies. Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. SMART goal-setting framework.

Research Software 94

Research Software Feedback Software User Testing Reporting Tools 94

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. But what type of surveys are best for your goals? Likert-scale questions.

Product Research 90

Product Research Data Visualization Analytic Tools Feedback Software 90

ProductPlan

APRIL 25, 2024

Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few. For example, a university-wide online portal might have a login section on its sign-in page for the wider student body and faculty.

Education 52

Education Research Software Analytic Tools Feedback Software 52

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Leverage technology. Implement a tracking system. What is customer experience improvement in SaaS? What is customer experience improvement in SaaS? Look no further.

Feedback Software 90

Feedback Software Research Software Customer Experience User Testing 90

Userpilot

MARCH 6, 2024

For example, it helps uncover customer pain points , which you can learn from to improve onboarding and plan product development. Data visualization : Trends and patterns are easier to discern when viewed, with the help of the right visualization tool. Ready to start conducting product trend analysis for your SaaS?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

JUNE 30, 2022

The product management jobs-to-be-done framework relies on the idea that the customer is ready to spend money on a product only when it helps them complete a particular job. According to the framework, customers don’t buy products but only hire them when they need them. What is the origin of the jobs-to-be-done framework?

Feedback Software 87

Feedback Software Research Software Framework User Testing 87

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. You can develop and execute strategic initiatives with the OKR framework.

Feedback Software 97

Feedback Software Analytic Tools Research Software Product Research 97

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. The framework provides a platform to keep the pace of sustainability for a longer time than quick failure. SurbhiBSooni : Framework for Startups, Mid Size org How does this framework work?

Framework 150

Framework Startups User Testing Onboarding KPIs 150

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either either mobile versions/renderings of websites, or native mobile apps, for example on iOS or Android specific phones/tablets. Testing of mobile apps or websites, however, is complex and challenging. an app or website.

User Testing 191

User Testing Analytic Tools Feedback Software Research Software 191

UX Planet

FEBRUARY 2, 2024

The fundraiser together with the person in charge creates a campaign on a platform aimed at potential donors and then the potential donor will determine their choice to donate or not, then the results of the donation are distributed by the fundraiser and the person in charge/platform. Gamification ?

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Intercom, Inc.

AUGUST 25, 2020

There’s a lot of discussion around conversational computing these days – at Intercom, we talk about our conversational relationship platform , conversational support and conversational marketing. But what makes software conversational? In software, gaps in understanding can be relatively small (“How do I filter by location?”)

Research Software 290

Research Software User Testing Product Research Customer Experience 290