Userpilot

MARCH 25, 2022

A continuous message testing process is essential for getting the most out of your product marketing efforts. But without running frequent tests or research on your messages, how can you know what language to use for conversions? There are several ways of carrying out message testing.

User Testing 92

User Testing Product Research Messaging Data Visualization 92

Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies.

Research Software 95

Research Software Feedback Software Messaging Reporting Tools 95

Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. Disappointed?

Analytic Tools 98

Analytic Tools Feedback Software UX Data Visualization 98

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 76

Messaging User Testing Research Software Analytic Tools 76

Userpilot

APRIL 30, 2024

Use in-app messages to announce new features and drive upsells and cross-sells. For example, Slack , initially popular in tech industries, expanded its reach to various sectors, including education and non-profits to increase its user base. HubSpot ’s Customer Service Hub is a good example. You get the drift.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 20, 2024

There are different types of audience segmentation for your email marketing campaigns: Demographic Segmentation : Categorizes audiences based on objective characteristics like age, income, and job, simplifying personalized messaging. Segmenting by psychographics with Userpilot.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization User Testing 85

Userpilot

JANUARY 3, 2022

When implemented effectively, in-app messages are a great way of driving user engagement in a timely, contextual and personalized manner. In-app messaging are the essential tool for SaaS businesses to easily communicate in-product with the user and: Onboard customers. What are in-app messages? Drive feature and product adoption.

Feedback Software 90

Feedback Software Analytic Tools Messaging Product Research 90

Userpilot

MAY 7, 2024

We handpicked a few of the best SaaS walkthrough examples and explained what made them great. 10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. A/B test different product walkthroughs to drive better results. It’s a common experience. Reduce time to value.

Feedback Software 99

Feedback Software Analytic Tools Reporting Tools Customer Communications 99

Userpilot

APRIL 29, 2024

For example, age or product usage patterns. Different use cases of segmentation + example questions in SaaS How many types of segmentation do you know? Let’s have a look at a few, along with question examples. By crafting marketing messages and product features that resonate with their inner motivations and desires.

Analytic Tools 86

Analytic Tools Research Software Feedback Software Product Research 86

Clint Padgett – Project Success

FEBRUARY 7, 2023

During their chat, Kristen shares strategies for building a sense of inclusion amongst all team members, defines unconscious bias and gives examples, and talks about making the transition from engineering to people management. Plus, Kristen gives some key advice for leaders looking to improve their communication clarity.

Messaging 52

Messaging User Testing Testing Management 52

Product Talk

FEBRUARY 2, 2022

Ellen shares a specific example about missed messages. We’d gotten several different pieces of feedback from customers about being aware that new messages had arrived and being able to respond to them. Ellen says they examined different risks and things they’d have to test out. This was a major win for Ellen. Tweet This.

Product Research 229

Product Research User Testing Engineering Testing 229

Userpilot

APRIL 16, 2024

Now let’s go over five examples of product experience strategies for SaaS: Personalize product experiences based on customer feedback for quicker value realization. A/B test product changes to optimize the experience and increase lifetime value. Use interactive guidance to enhance understanding and exploration of the product.

Data Visualization 89

Data Visualization User Testing Customer Experience Analytic Tools 89

Userpilot

SEPTEMBER 25, 2023

Looking for human-centered design examples to inspire you? Validation and testing: Testing may involve user interviews , usability testing sessions, and iterative refinements based on user input. But they take it a step further, allowing teams to create custom emojis to express emotions or add personality to messages.

Feedback Software 85

Feedback Software Research Software Analytic Tools User Testing 85

Userpilot

MARCH 31, 2023

So, what better topic to cover than exploring several personalization examples in-depth? Everything from sign-up to the onboarding flow to in-app messaging to surveys that gather behavioral data, and beyond. In-app messaging. In-app messaging is the best way to convey information as it reaches users directly inside the product.

Product Research 93

Product Research Data Visualization Analytic Tools Research Software 93

Userpilot

DECEMBER 15, 2022

Do you need an in-app messaging strategy? It also looks at different kinds of in-app messages and what they’re most suitable for. In-app messaging relies on contextually-triggered messages to communicate with users and support them at different touchpoints in the user journey. What is in-app messaging?

Feedback Software 91

Feedback Software Analytic Tools Messaging User Testing 91

Userpilot

APRIL 30, 2024

It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. For example, personalized onboarding reduces time to value. Transparent pricing , for example, based on JTBDs , is one of the characteristics of value-based growth.

Feedback Software 96

Feedback Software Analytic Tools Product Research Data Visualization 96

Userpilot

AUGUST 30, 2021

What type of launch messages do you use when announcing new features or product enhancements? The best way to announce a product launch and contribute to a successful onboarding experience is to communicate in a contextual way , with the right message, at the right time, and on the right platform. What are launch messages?

Feedback Software 90

Feedback Software Messaging User Testing Customer Experience 90

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Reassure users by sending a success message to show that you care. We’ve got you covered!

UX 84

UX Customer Experience User Testing User Friction 84

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience User Testing 96

Userpilot

JANUARY 16, 2024

Specifically, we look at: Reasons why new client onboarding matters How to structure the onboarding process Pro tips on how to enhance your onboarding Examples of effective client onboarding We also show you how Userpilot can help you boost the effectiveness of onboarding for new clients. Let’s dive right in!

Analytic Tools 77

Analytic Tools Data Visualization Feedback Software User Testing 77

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

FEBRUARY 7, 2024

Let’s look at a more relatable UX writing example. Source This is a typical bad UX writing example. Source  — Flicker Basecamp here gives us a nice UX writing example that’s simple and just works well. Good UX writing examples hold the key to communicating any new or additional technology to your users.

UX 87

UX Feedback Software User Testing Systems Review 87

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. Examples of user behavior patterns include deferred choices, progressive disclosure, safe exploration, instant gratification, and more. A quick funnel analysis reveals that new users drop off before they send the first message in the app.

Data Visualization 90

Data Visualization User Testing Customer Feedback Customer Experience 90

Userpilot

DECEMBER 15, 2023

Usability testing is an essential part of the product design process. However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face.

Research Software 97

Research Software Feedback Software Analytic Tools User Testing 97

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why.

User Testing 80

User Testing Product Research Data Visualization Feedback Software 80

Userpilot

SEPTEMBER 14, 2023

Finally, you can launch targeted experiments to figure out the impact of in-app messaging on different user segments. You can also use other forms of personalized messaging to boost engagement. Finally, use segmentation to figure out who your ‘power users’ are and leverage their expertise for beta testing.

Customer Experience 90

Customer Experience Analytic Tools User Testing Feedback Software 90

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? In this article, we broke down different examples and how to implement them for your product. Behavioral analytics examples Let’s go over some practical behavioral analytics examples. You’re in the right place.

Data Visualization 91

Data Visualization Analytic Tools User Testing Feedback Software 91

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. TL;DR Challenge : Lisa, our UX researcher, found it difficult to recruit participants for usability tests via email since B2B users are busy individuals with cluttered inboxes.

User Testing 84

User Testing Product Research Research Software Data Visualization 84

Userpilot

APRIL 19, 2022

Looking for upselling examples that you can apply in your SaaS to drive growth with account expansion ? Upselling for SaaS requires engaging with your users at the right moment with the right in-app message. Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers.

Analytic Tools 90

Analytic Tools Onboarding KPIs User Testing Customer Experience 90

Userpilot

MARCH 21, 2022

An in-app messaging campaign is at the heart of product communication software when it comes to helping new users navigate. Even so, crafting an effective in-app messaging strategy can be challenging. Conversely, creating relevant and timely in-app messages could increase retention and growth. What is an in-app message?

Feedback Software 95

Feedback Software Messaging User Testing Customer Feedback 95

Userpilot

FEBRUARY 2, 2023

Content testing is how you ensure that your content is relatable and well-perceived by your audience. Content testing is a form of user experience research that measures the quality and performance of content. By running regular tests and improving upon the results, you can boost your conversion and retention rates. Everything.

User Testing 89

User Testing Research Software Feedback Software Product Research 89

Userpilot

AUGUST 31, 2023

For example, in e-commerce, sales can happen at the first visit. They analyze user behavior and run A/B tests, making data-driven decisions to improve the user experience and increase conversion rates. A good example of this is Userpilot’s annual Product Drive. The platform can help you get a lot of exposure to potential users.

Research Software 93

Research Software Feedback Software Analytic Tools User Testing 93

Userpilot

NOVEMBER 16, 2023

Looking for an effective in-app messaging tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

OCTOBER 15, 2023

Tests are a crucial part of a product-led motion , and multivariate testing is an important addition to your testing toolkit. Like A/B testing, it can be used to test the performance of different elements or variables in your product. However, there are key differences between both testing methods.

User Testing 95

User Testing Analytic Tools Product Research Testing 95

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

APRIL 7, 2024

We also look at different types of Aha moments and their examples in SaaS products. For example, this could be the moment when users realize the value of a premium plan and decide to upgrade. You can do it by providing users with on-demand self-service support, for example, through a resource center. Let’s get right to it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52