Sachin Rekhi

AUGUST 4, 2021

Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. This is due to the very process by which the roadmap is developed. Some teams do a team brainstorm and voting exercise to develop their roadmap.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

ProductPlan

MARCH 18, 2022

But grappling with the influx of ideas and instituting a system to handle them is essential because they sometimes have much to offer, even if it’s not right at the moment. Product managers already ingest, parse, and make sense of feedback from numerous channels , so it’s a natural fit. Step 3: Reviewed.

Idea Management 97

Idea Management Feedback Software Systems Review User Testing 97

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

ProductPlan

DECEMBER 11, 2019

In our upcoming 2020 Product Management Report, we found that they’re relying on a handful of options depending on the scale and scope of the exercise and which stakeholders are included. Customers are no longer “trapped” with vendors they don’t want to stick with because moving data between systems is easier.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. People had accessibility issues using the app.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

JULY 20, 2022

The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. You strap some balloons to a catapult that spits fire.

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

The Product Coalition

JULY 10, 2020

TL; DR: Agile Laws and Remote Agile On numerous occasions in the recent past, working with distributed agile teams has amplified existing organizational, technical, and cultural challenges in many organizations. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Product Innovation Educators

JULY 17, 2023

On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. These technological possibilities should generate all kinds of new product opportunities. [7:38] Build something really fast and demo it to the customer to get instant feedback. Have a good data system.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. We are witnessing rapid growth in the Cloud, SaaS and mobile space.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Gainsight

JULY 16, 2021

Have you ever started a new exercise routine? As things begin to open up, people are returning to gyms, yoga classes, and exercise clubs to create a level of health they lost during the COVID-19 pandemic shutdown. Even starting a new exercise regimen takes at least 30 days to make it part of a healthy habit. Your CS Exercises.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Feedback Software 40

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Show off your Product Manager (technical) skills.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. Identify at least one solution to solve the problem.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Mind the Product

MARCH 30, 2017

Without this sense of urgency teams lose focus and become exercises in technical purity, design purity, featuritis, or, even worse, an unholy combination of all three. Suddenly using the “right” technology or the “right” design paradigm becomes more important than improving the product so that the user gets more value from it.

Feedback Software 70

Feedback Software User Testing Technical Review Customer Feedback 70

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

JULY 19, 2018

After coaching 100+ tech leads, managers, directors, VPs, and CTOs, Jean and Edmond are distilling their most valuable lessons into workshops and online courses. Engineers inherently know that when tech debt piles up, you need to invest in fixing it. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

PMLesson's Ace the PM Interview

MAY 4, 2020

Enterprise Product Manager (IBM) I'm Kevin Wei, a product manager at IBM working on data integration tools. As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. As for internal messaging, we use the wildly popular Slack app. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns. Muting/unmuting is used?—?beyond

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. Ask them what they really thought, and make your show better based on their feedback.” So the only thing that’s in between human and human is this new technology.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. What does good, actionable feedback look like? While some people might need more mentorship, others will just want some feedback or to bounce off ideas.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: First Round Review (or at least someone from there…). Author: Still unknown, but First Round Review again. Answer: The cost of maintaining new code. Author: Sam Altman.

Article 81

Article User Testing Product Research Technical Review 81

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Step – Identify your feedback sources and stakeholders 2. Feedback prioritization is not about playing favorites.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

UX Studio

NOVEMBER 27, 2018

But why does everyone want to adopt this mysterious, seemingly one-size-fits-all solution. The official definition states that as a solution-based approach to problem-solving, Design Thinking emphasizes creative, practical thought. This combined technique and methodology requires finding less obvious solutions to difficult problems.

User Testing 45

User Testing Research Software Feedback Software Data Visualization 45

UX Studio

NOVEMBER 30, 2018

But why does everyone want to adopt this mysterious, seemingly one-size-fits-all solution? The official definition states that as a solution-based approach to problem-solving, Design Thinking emphasizes creative, practical thought. This combined technique and methodology requires finding less obvious solutions to difficult problems.

User Testing 40

User Testing Research Software Feedback Software Data Visualization 40

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246