Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Pillars to a Proto-Strategy.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. Bridging that gap from creative to technical had some challenges. It was a great fit. This was around 2005.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. Align around specific solutions by story mapping the possibilities.

Product Research 226

Product Research User Testing Customer Experience Feedback Software 226

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Sachin Rekhi

AUGUST 4, 2021

Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. This is due to the very process by which the roadmap is developed. Some teams do a team brainstorm and voting exercise to develop their roadmap.

Technical Review 167

Technical Review Onboarding KPIs User Testing Feedback Software 167

The Product Coalition

FEBRUARY 24, 2023

Thousands of “day in the life” videos generate millions of views across various social platforms, most notably TikTok. I myself have been guilty of producing one on the aforementioned app, but there are several factors which I never called out : I chose a really busy day to make the video. Me at the Microsoft office in Bellevue, WA.

Technical Review 104

Technical Review Feedback Software Product Research Messaging 104

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. People had accessibility issues using the app.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct user testing and gather feedback.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

SEPTEMBER 4, 2020

How to conduct Usability Testing [Back to?—?Product Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. Empathy Building Exercise helps your team to get further into user’s mindset. Chapter 10/17 : How to run Design Sprint?

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. For example: What is the feature? Who is it designed for? How does it work?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 112

Enterprise User Testing Feedback Software Technical Advisors 112

ProductPlan

JUNE 1, 2023

Feedback from sales and support is the source 26% of the time, and the competition inspires new features for 16% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

FEBRUARY 22, 2021

It’s an intensive and fun exercise where you put a thing you’ve built through its paces. It involves getting coworkers to take your new product or feature for a spin, try to break it in all the possible ways, and share their feedback along the way. Most often, QA happens in a Test environment with regression tests in Staging.

User Testing 103

User Testing Feedback Software Customer Feedback Customer Experience 103

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all The people who have been through it, however painful, have given me positive feedback, so I share this with the world in the hope it helps others trying to hire great people.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. Conducting an audit of a web app or a mobile app ( generally an heuristic analysis ) B.

User Testing 92

User Testing Research Software Data Visualization Feedback Software 92

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Userpilot

JULY 9, 2023

Card sorting and fake door testing are useful testing methods before the product launch. Session recordings and five-second tests enable you to assess usability after the launch. Finally, continuously refine and test the impact of changes to enhance user experience. Perform usability testing before and after launches.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

The Product Coalition

JULY 20, 2022

The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. You strap some balloons to a catapult that spits fire.

Feedback Software 124

Feedback Software Product Research Product Management Product Manager 124

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Hiring managers at major tech companies want PMs that are intelligent, adaptable, quick on their feet, highly motivated, and capable of working with cross-functional teams. Design a shopping app to improve the in-store grocery shopping experience. Nevertheless, both kinds of questions are left-brain-type exercises. Watch answer.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Hiring managers at major tech companies want PMs that are intelligent, adaptable, quick on their feet, highly motivated, and capable of working with cross-functional teams. Design a shopping app to improve the in-store grocery shopping experience. Nevertheless, both kinds of questions are left-brain-type exercises. Watch answer.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

Product Talk

MAY 10, 2017

How do managers monitor and provide feedback without dictating and controlling? When we ask our teams to build an Android app or to develop a subscription offering, we are also being output-oriented. Or they prefer a mobile web experience to an app experience? So I started to wonder: How do we empower product teams?

Product Research 228

Product Research User Testing Feedback Software Research Software 228

The Product Coalition

JULY 10, 2020

TL; DR: Agile Laws and Remote Agile On numerous occasions in the recent past, working with distributed agile teams has amplified existing organizational, technical, and cultural challenges in many organizations. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

The Product Coalition

SEPTEMBER 20, 2020

Run a quick mental exercise: Try walking in your stakeholders’ shoes, and ask yourself: Would you entrust your career a bunch of hoodie-wearing nerds, promising a big reward because they are practicing XP and Scrum? A too frequent Sprint Review, for example, every week, tends to wear off quickly, as not much novelty can be provided.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Mixpanel

OCTOBER 25, 2021

It’s exactly the kind of tool they want to include in their tech stack. Perhaps this isn’t the right tool after all,” they think to themselves as they move away, never to return. But what if there was a simple solution that could turn this around? The solution is a self-serve product. They give up.

Data Visualization 59

Data Visualization Analytic Tools User Testing Feedback Software 59

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They want to do the right thing. Tweet This.

Product Research 292

Product Research Data Visualization Research Software Analytic Tools 292