UX Planet

FEBRUARY 25, 2024

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? 10h Video + UX Training. Kennedy Learn UI Design by Erik D.

UX 85

UX User Testing Customer Experience Banking 85

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

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Books Research Software Feedback Software Analytic Tools 98

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 236

Product Research User Testing ChatGPT Research Software 236

UX Studio

MAY 2, 2018

I’m walking on thin ice here, but sometimes I feel that UX design is killing my creativity. Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Maybe I’m exaggerating, but in some respects, UX design has stagnation coded in. Every product has differences.

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

Product Talk

NOVEMBER 15, 2023

It’s true that discovery takes time. Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. But I’m also a firm believer that discovery doesn’t come at the expense of delivery. Teresa Torres: Hi, everyone.

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Product Research Customer Experience Data Visualization User Testing 229

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. But you’re wrong. Source: David Kreitmeir et al. ]

Data Visualization 133

Data Visualization ChatGPT Reporting Tools User Testing 133

The Product Coalition

JANUARY 24, 2018

Yes, there is a way (or more)… Over the past few years I had some experiences working as a Product Owner with digital products. Since then, I studied a lot about UX, product management, design thinking, agile, customer experience and a wide range of subjects that are related to delivering a great experience to the user.

Framework 60

Framework User Testing Customer Feedback Customer Experience 60

The Product Coalition

SEPTEMBER 4, 2020

Fundamentals of Product Design Next: Chapter 11?—?How How to conduct Usability Testing [Back to?—?Product Product Management 101] Development time is a precious resource and it’s important to use it wisely. Example: App prototype, Video to test new offering, etc. Chapter 10/17 : How to run Design Sprint? Design Sprint?

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976. Underserved needs Product: 3.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Bain Public

AUGUST 22, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst. Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. First, to apply what you’ve learned in school – but with cooler assignments. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

UX Studio

AUGUST 1, 2017

But how can the user experience of your product help? Measuring design and utilizing data are essential steps towards creating a sustainable product. UX metrics are the solution. Let me show you how to use data to improve your product. The product owners were happy because they saw their plans coming alive.

Customer Experience 81

Customer Experience User Experience User Testing Analytic Tools 81

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst. Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. First, to apply what you’ve learned in school – but with cooler assignments. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Modus Create

APRIL 30, 2020

Just like building a house, if a product’s vision, blueprint, or the foundation is wrong, the output has serious problems. Once a full team is engaged, these problems can be costly – to the product team and to your business. Product Team Alignment and Preparedness. Collaboration Between UX, Product, and Engineering.

Research Software 81

Research Software Product Research User Testing Workshop 81

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst Intern - Fall/Winter 2022. Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. First, to apply what you’ve learned in school – but with cooler assignments. You can find a signal in the noise.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst Intern - Spring/Summer 2022. Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. First, to apply what you’ve learned in school – but with cooler assignments. You can find a signal in the noise.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

The Product Guy

SEPTEMBER 6, 2019

Guest Post by: Chirag Madnani (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Shobhit Chugh ]. I applied to The Product Mentor program to become a more well-rounded product manager. None of these should have been breaking news to me as many product managers navigate through each of these on a day-to-day basis.

Data Visualization 74

Data Visualization Product Research Analytic Tools Feedback Software 74

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

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Product Management Product Manager User Testing Customer Experience 153

Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. Consider using AI for qualitative feedback analysis.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. There are many ways to introduce behavior-based marketing automation in your product. First, you need a data source.

Analytic Tools 98

Analytic Tools Feedback Software Marketing Product Marketing 98

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. What’s impact mapping? Ready to dive in?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

The Product Coalition

JANUARY 24, 2021

A flexible framework for one of today’s most important business documents “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.”?—?Deep Just like the role of a product manager can vary significantly from company to company, so can? So what goes into a product spec?

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. A SaaS onboarding funnel is a term used to describe a repeatable process that takes people all the way from: Being complete strangers to your product. Signing up for a trial.

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

JUNE 19, 2023

In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. To conduct user flow analysis in your own product, there’s a handy framework to work from.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Product Talk

MAY 10, 2023

For many product teams , continuous discovery is a brand-new way of working. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ).

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Product Research User Testing Feedback Software Research Software 130

UX Planet

DECEMBER 11, 2023

Upon deeper probing, I would say: this course by itself would be insufficient to prepare someone like Aliena, despite her strong UX work experience (at that time she was at eBay), to successfully transition into the CxD career. UX Content Collective (UXCC) a.k.a. CDI as a starting point is amazing. Find it at this referral link.

Technical Review 68

Technical Review Certifications Software Review Feedback Software 68

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Strategic decisions are fundamental questions of what value your product delivers, to who and why.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Amplitude

JANUARY 8, 2021

Do you have a test environment?”. You can’t mess anything up, and later we can set this up to pass data to QA, Staging, and Product environments dynamically. We also have this Chrome Extension that helps you test things without opening Amplitude. Three hours, thirty tested events later, they are good to go. .

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Data Visualization User Testing Software Review Customer Feedback 112

Userpilot

JANUARY 25, 2021

These questions have a lot to do with Tony Ulwick’s Jobs-To-Be-Done-Framework. In a nutshell: You are building a product that your users need to do a specific job. You want your product to fit that job as much as possible so that they continue to “hire” your product as the solution to get the job done.

Analytic Tools 75

Analytic Tools Research Software User Testing Customer Experience 75

The Product Guy

MAY 3, 2018

Guest Post by: Rodhmir Labadie (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Stuart Moore]. The process of taking a product or a feature from idea to execution is a taxing proposition for any team to undertake. The cycle of creating a great product begins with listening. Products are not simply about being built.

User Testing 111

User Testing Customer Experience Customer Feedback Product Management 111

Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. A first step to form effective product teams is therefore to identify the products in your organisation. But what is a product? This sounds simple enough.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Userpilot

APRIL 10, 2021

There’s a high chance that not all of your customers have the same type of business, come from the same part of the world, or even use your product in the same way. If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!). Source: me.me.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. I think that there is no doubt whether designers and product team should work together and if both of them are essential to achieving great results.

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Weak Development Team Onboarding KPIs Research Software Product Research 60

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. If you have a few minutes, we’d really appreciate it if you could fill in our annual reader survey.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

ProductPlan

JULY 30, 2021

Every hire is essential, but a new product leader’s impact ranges far beyond their contributions. Before hiring a product leader, you need to ensure that you understand the most essential product leadership interview questions that can help better inform your hiring decision. . It’s like when you hire a new head coach.

Leadership 80

Leadership User Testing Customer Experience Product Research 80

Userpilot

SEPTEMBER 5, 2022

A customer success manager (CSM) is responsible for ensuring your customers achieve their desired outcomes while using your product. As a CSM, you must learn how to: Drive user onboarding and product adoption , build relationships with customers and foster loyalty , measure customer success KPIs, and more. Managing churn rates.

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User Testing Customer Experience Customer Feedback Certifications 98