PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. We also use that time to work on an incubator project in small teams comprised of offering managers, developers, designers, and researchers. How did it go after you submitted your digital exercise?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. The focus then shifts towards outcomes and individual and team authority and ownership. Moreover, they boost employee engagement and nurture strong team collaboration. Develop a Work Environment Built on Trust.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. I could barely sit down in a chair from a standing position, or get in bed or roll over once in.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. Meeting your team.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Brian: It’s a huge challenge to get teams to do this and to do it well.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. What is the current way of working?

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. In the business of product building, we too deal with systems. Quoting Peter M.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Brian Balfour

FEBRUARY 7, 2017

During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. He led an international team for a while, focused on running experiments in new markets, and did growth work breaking ground in Latin American and other developing markets.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent.  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Coalition

MARCH 2, 2020

Too bad, when nowadays diversity, autonomy, mastery, and purpose become the driving factors in a highly competitive environment where more of the same for everyone is no longer creating value. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and Nice try #1.)

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. They include: Close.io

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. Weaknesses: This is usually the hardest section to fill out. Tim has worked for HP, Apple, Sybase, Siebel, Oracle, and Citrix before starting his own consulting company.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Product Solving

JULY 29, 2020

By “proxy” he means systems put in place to better the organization and their ability to service customers. The problem arises when the systems become the primary focus. As with the Institutional Imperative, product managers need to build systems and structures to ensure they minimize the effects of the Product Imperative.

Customer Experience 52

Customer Experience Data Visualization User Testing Product Research 52

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. Basecamp was able to fund the development of hey.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Most important in the enterprise space is our sales team. No coincidence.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? And so, this chart is just a chart from the gaming business, and it reflects market share position in various gaming platforms over time. And I’m not saying that’s good or bad.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

MARCH 5, 2020

I caught up with Jasmine for a chat that ranged from how she got her first big break to how she has tackled the tough task of building out her design team at Intercom from scratch. When she joined Intercom, most of Jasmine’s team left (through no fault of her own)! Short on time? I like getting my hands dirty.

Research Software 129

Research Software User Testing Technical Review Customer Experience 129