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It’s often more common to see project-based user research rather than an ongoing, iterative discovery process.” Tweet This Teeba liked how Teresa focuses on continuous discovery, and she learned about the opportunity solution tree at a conference. . This one focuses on customer support within the platform.
This method helps organizations find balance between rushing into solutions and getting stuck in endless discussions. The tool reflects Atif’s experience leading organizations through strategic decisions, incorporating features that support building and running explorations, gathering team input, and producing strategy documents.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?
How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions.
How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. How do you create an experience that captivates users and enhances their learning journey?
Its no surprise that design critique is one of the most valuable and common exercises product teams practice when building new products. By the end of this step, you should be able to clearly outline the value the app provides to both the user and the business. Are interaction patterns conventional to the platform you designfor?
Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. To help, I broke down real apps step-by-step to uncover what works (and what doesnt) at every stage of the journey, from first discovery to long-term loyalty.
Measuring design outcomes is a vital exercise that every product team should practice. User experience: Measure how UX research impacts the user experience. You can use tools like Google Analytics to track the average session duration and time on specificpages. Metrics: Number of product changes based on research insights.
Hopefully what I’m about to describe and some of my recommendations to bypass these situations will resonate with teams and professionals thinking through product solutions. With Spanish I don’t need it, since I speak the language fluently, but with German, I appreciate the research and guidance. Frustrating Product Experiences.
Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. Power of lateral moves : Sometimes, a sideways career move (like my shift from PM to agency strategist) can lead to exponential growth by exposing you to diverse industries and technologies.
Note that I never said “solution” even though that is the language I see universally applied in this situation. You cannot have a solution without a problem. The lie is that our ability to navigate the problem space can be decoupled from our navigation of the solution space. This is inside-out thinking.
No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. The question arises, how can you create a SaaS website that boosts the conversion rates? Here is a detailed guide to creating a high converting SaaS website.
From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.
Try this exercise: Take your current roadmap and ask "Why?" Which is truly too bad as research shows organizations encouraging authentic self-expression see 28% lower turnover rates and 16% higher engagement. Coaching mindset : Guide your team to find solutions instead of solving every problem yourself.
It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).
You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Continuous discovery: Regularly engage with users, conduct user research, and practice putting yourself in your customer’s scenario. Subscribe now 5.
So I dont want to act like I have a magic bullet solution that will work in every circumstance. One week, I reminisced on the warm fuzzies from helping customers in CX, another week Id consider how UX Research felt like second nature to me, then Id remember how much I enjoyed entering a flow state in Figma as a Product Designer.
With predictive analytics, an essential tool in UX design in the e-commerce industry , we can see into the future and make informed judgments by using it as a crystal ball of sorts. We would anticipate their needs and provide them with recommendations for nearby marathons or specialized exercise regimens.
Research suggests we spend about 95% of our day running on subconscious autopilot! Practical, no fluff tools to help you start building the future you want, even when the present feels uncertain. Ever feel like your brain is a self-driving car that forgot the destination? You're not alone. Multiple job rejections feel personal.
IBM is most widely known for its software and hardware products, but it also offers consulting services, data analytics, AI, and hybrid cloud solutions. If this is your interview, you’ll likely participate in several group exercises, and you may also have a 1-on-1 in-person interview there. System design Design Netflix.
Listen below: In this episode we have Evan Michner , Principal Product Manager at Atlassian —specifically for their chat tools, Stride and HipChat. I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Is it a protection thing?
Through proprietary research, Lexicon discovered that “v” is the most alive/vibrant sound (Corvette, Viagra, Vercel), “b” is the most reliable (BlackBerry), “z” draws attention (Azure), and “x” signals innovation.
Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. It was a great experience,” says Tali.
We’ll hear from several members of the product team at Ramsey Solutions about their not-so-smooth transition to working in product trios, especially when it came to getting engineers to participate. Intro to Ramsey Solutions Ramsey Solutions provides common-sense education about money and personal finance.
But synthesising information into insight is an art form and an exercise in restraint. For product managers standing at the intersection of business, technology, and user experience, it’s a screaming match from functional teams fighting to be heard. But usability is not the same as user research. Size Up Your Sources.
Technical debt can be valued in terms of “future change” outcomes like improved delivery velocity or better platform scalability, for example. A lot of our product work requires discovery, which is why the Opportunity-Solution-Experiment concepts in Teresa Torres’ tree are ideal. However, other types of work don’t need that.
And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.
Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.
Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions. Good product discovery requires discovering opportunities as well as discovering solutions. This helped as most teams can articulate how to connect the dots between opportunities and solutions. – Tweet This.
When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. It was a mind expanding exercise and set a clear structure for me to rethink what is really the differentiation factor in our product. . Some of them are good, and some of them are bad.
The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”. Additionally, such a vision is hardly inspiring.
Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.
A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy. A Platform PM also concerns himself with stability and safety of the platform. Specialist PM Roles.
Food tracker apps have gained immense popularity. It becomes a necessary tool since there is no better and faster way for diet people to create an effective nutrition plan. Currently, an enormous number of mobile app developments focused on digital health and wellness have been public on the app market.
But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.
Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. If we are lucky, we might do some customer research at the beginning of the project. If we do, it’s usually in the form of project-based research. Tweet This. Most of us grew up in a project world.
The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. The right data and experimentation tools. How to prioritize the ideas for maximum business value? Don’t forget Tech debt and bugs.
First, I do internet research. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. You’re asking a consumer to change how they do something and use a solution the didn’t even realized they needed.
With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. Here are a few starting points: Browse sites that provide a variety of visuals, my favourites include Dribble, Pinterest, Sidebar, and the App Store. Copy interfaces that you like.
Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. These two tools help solve these problems. Describe how current solutions suck]. The ideal solution to this problem is…. Mobile SDK.
Both in life and at work, we tend to come up with solutions before defining the problem they solve. It’s natural – solutions and features are easy to imagine and talk about with other people. And coming up with a solution is a rewarding experience, it makes us feel like we have everything figured out.
The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.
Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management.
We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. When Teresa started working with the team at Airship, she led them through the “How to Make Toast” exercise to help clarify orchestration.
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