Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. If you’re. Storytelling.

Data Visualization 158

Data Visualization Weak Development Team User Testing Product Research 158

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. We wanted to know: what are the industry standards for support teams? The result is the Customer Support Quality Benchmark Report 2021.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. ” Jonathon: You mentioned earlier that good UX humanizes technology. Show up with an idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Product Solving

JUNE 10, 2020

Join hundreds of other entrepreneurs, product managers, and developers in leveling up your product building skills. This isn’t a bad thing, you want everything about your product to be perfect. But perfectionist tendencies can get in the way of enabling your team to flourish. Bad product managers put out fires all day.

Weak Development Team 52

Weak Development Team White Paper Reporting Tools Vision 52

Mind the Product

FEBRUARY 5, 2018

There’s an increasing number of research tools, analytics providers and general reading material available, all pointing to the need for more evidence-based decision making. We discussed a number of coaching and development opportunities associated with this difficulty. Decision Making: Data vs Gut Feeling.

Weak Development Team 79

Weak Development Team Leadership Data Visualization Customer Experience 79

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. I think that there is no doubt whether designers and product team should work together and if both of them are essential to achieving great results.

Weak Development Team 60

Weak Development Team Onboarding KPIs Research Software Product Research 60

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. The focus then shifts towards outcomes and individual and team authority and ownership. The OKR methodology helps organizations measure success and stay on target with their strategy and vision.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

ProductPlan

OCTOBER 25, 2022

Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

Mind the Product

MAY 16, 2018

You could point to his success at negotiating new contracts with labour unions to cut costs, increases in organisational efficiencies, or his introduction of a strong vision to enhance stakeholder value. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR.

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Weak Development Team Automotive Data Visualization Feedback Software 80

Amplitude

OCTOBER 4, 2017

And what about the product team?? They were using the same manufacturing techniques that Henry Ford created at the beginning of the 20th century: waterfall “assembly line” development cycles packaged up onto physical disks. And the marketing team? Today, however, websites and apps are the product.

User Testing 71

User Testing Research Software Data Visualization Analytic Tools 71

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. Why science? I think the best product managers are like scientists.”

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Bain Public

DECEMBER 8, 2020

Unfortunately, it’s often common for companies without a product vision or plan to have a hard-driving unhealthy 24/7 work culture. As a product manager, you have to define product management for yourself and develop a plan with which you’ll take ownership of a portion of your company's growth. What mistakes did you make?

Weak Development Team 52

Weak Development Team User Testing Customer Feedback Customer Experience 52

PMLesson's Ace the PM Interview

MARCH 2, 2022

Google Product Manager Interview Guide Google Engineering Manager Interview Guide Google Software Engineering Interview Guide Google APM Interview Guide Google Technical Program Manager Interview Guide Google Product Marketing Manager Interview Guide Does Google Ask Behavioral Interview Questions? What are your strengths and weaknesses?

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Weak Development Team Technical Review User Testing Feedback Software 52

Business of Software Conference

MAY 7, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I’m not going to talk about these two first books in the last couple of Business of Softwares I talked about the tools, business models, value propositions. Sketchnote. Upcoming Events. BoS USA Online 2020.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 101

User Testing Product Research Research Software Data Visualization 101

Sequent Learning

NOVEMBER 12, 2018

How can they develop more innovative products and services? Regardless of industry, product managers navigate similar obstacles as they work towards common objectives with their cross-functional teams. It offers practical tips for guiding cross-functional teams as they: Cultivate market insights.

Workshop 40

Workshop Data Visualization Product Research Product Management 40

The Product Coalition

APRIL 19, 2018

In most cases, what you decide to build starts off as an idea that someone on the team had. When teams try to get market validation on their idea, the validation often tends to be biased. It sounds like good logic, but there are multiple challenges with building an MVP: Most teams over-engineer their MVP. This is natural.

Startups 68

Startups Customer Experience User Testing Feedback Software 68

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

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Reporting Tools Research Software Feedback Software Weak Development Team 223

ProductPlan

NOVEMBER 19, 2018

I wanted to build chips for sensors and Micro-Electro-Mechanical Systems (MEMS). But what I later realized is that this field was just an avenue that allowed me to exercise a greater underlying passion: I wanted to build things. ” Did it take any bad experiences in product management to learn this?

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Product Management Product Manager Weak Development Team Customer Experience 72

ProductPlan

NOVEMBER 4, 2019

Hiring product managers is one of the most challenging and important tasks for product team leaders. Get it right, and you’ve added an invaluable asset to your product team that lifts the product to new levels. Entering an interview unprepared is just as bad for the interviewer as the interviewee. Research mindset.

User Testing 48

User Testing Product Management Product Manager Onboarding KPIs 48

The Product Coalition

NOVEMBER 24, 2020

A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A Scrum Master’s principal objective should be to remove themselves from daily operations by enabling the Scrum Team to be self-organizing. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Profitability.

Data Visualization 92

Data Visualization Research Software Feedback Software User Testing 92

Roadmunk

APRIL 3, 2018

It’s about synthesizing a lot of information, understanding the system, trying to piece together what is the problem, breaking it down into small manageable chunks so you can analyze it, and then figuring out what is the right solution from there. The same thing goes for solution exploration or really iterating on a concept.

Research Software 89

Research Software Feedback Software User Testing Product Management 89

The Product Coalition

MARCH 2, 2020

Too bad, when nowadays diversity, autonomy, mastery, and purpose become the driving factors in a highly competitive environment where more of the same for everyone is no longer creating value. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and Nice try #1.)

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Product Club

MAY 18, 2016

When engineers refer to ‘the stack’, they’re talking about the layers of technologies that are used to provide functionality to your product (i.e. From the moment a customer loads your landing page to when they delete their account, the technologies in the stack handle everything. Write down the names of each technology.

Research Software 75

Research Software Feedback Software Reporting Tools Data Visualization 75

Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. How do we use science and technology and apply it to our practical lives?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Roadmunk

NOVEMBER 9, 2017

Listen below: In this episode we have Evan Michner , Principal Product Manager at Atlassian —specifically for their chat tools, Stride and HipChat. I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Evan: Everything.

Feedback Software 80

Feedback Software Research Software Weak Development Team Product Research 80

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

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Feedback Software Research Software Weak Development Team Technical Review 40

The Product Coalition

OCTOBER 8, 2018

To be simple, the product management is an interdisciplinary role that reaches across teams to design, bring better products to the market, set your business plan, and marketing. If you are developing a website and writing code for it, without even understanding of who will be using your services and products?

Startups 60

Startups User Testing Customer Feedback Product Management 60

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

FEBRUARY 8, 2020

Hence, if you recognize some anti-patterns in your daily work, why don’t you ask the rest of the Scrum Team for support? The Role of the Product Owner According to the Scrum Guide “The Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Source : Scrum Guide 2017.

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Weak Development Team User Testing Product Research Technical Review 78

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

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Research Software Feedback Software Reporting Tools Technical Review 199

Modus Create

JUNE 29, 2020

A CoE is about teaching others and guiding them so they can add new tools to their professional toolbox. By creating CoEs we are taking the best of our values and making a structured program that help our teams to: Consolidate the knowledge and best practices they already have. The first phase of CoE team development is forming.

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Research Software Weak Development Team Technical Review Customer Experience 89

Business of Software Conference

JULY 20, 2020

Do you empower small, agile teams? Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And so, this chart is just a chart from the gaming business, and it reflects market share position in various gaming platforms over time. There was no sort of software there.

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Weak Development Team Reporting Tools Research Software Data Visualization 75