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The squad has full autonomy to achieve the goal: Access to data or information : everyone in Monzo has access to most of our data through Looker, all of our emails are public via Google Groups, conversations tend to be on public Slack channels, and information is open to all on GDrive or Notion.
If you use Looker, for instance, you probably rely on this platform’s data capabilities. SQL is the basis for many modern BI systems — including Looker and Tableau. Your data is only as valuable as the feedbackloop you’re building back into your business. How can your organization keep up? The limitations of SQL.
Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. This enables them to close the feedbackloop. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.
Therefore, the real question becomes: “Is there a time-tested system you can use to set up a customer feedback system to gather customer feedback?” Customer FeedbackLoop” Image source. If you wish to gather customer feedback strategically and systematically, the A.C.A.F The Takeaway.
Establish and maintain a structured feedbackloop with customers, internal stakeholders, and other relevant parties to gather insights for continuous product improvement. Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure successful product delivery and adoption.
The better you can understand customer feedback, the easier it is to turn your product into a positive customer experience platform. Looker is a tool with a simple dashboard and an ability to zoom into detailed visual views.
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