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Meet the new AI CEO: Klarna’s bold customer feedback loop bet

Mind the Product

Klarna is experimenting with one of the more uncommon uses of generative AI we’ve seen in product as of late: letting customers speak directly to an AI-powered version of its CEO, Sebastian Siemiatkowski.

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Expecting Resistance: Handling Stakeholder & Leader Concerns During Product Operating Model Pilot

Product Talk

Trying to adopt the product operating model ? One of the keys to success is remembering that it’s not just about product teams—it’s an organization-wide transformation. In our years as product coaches, we’ve seen how many companies underestimate what’s actually involved in this type of transformation.

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Product Discovery Process: Aligning Insights with the PDLC

Usersnap

Imagine launching a product feature that no one uses. Because product discovery was skipped … or done poorly. Product discovery process is the foundation of building successful products. Yet, many teams rush into development without properly testing ideas, leading to wasted effort and failed launches.

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30 Essential Product Discovery Questions to Uncover User Needs

Usersnap

Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Asking the right product discovery questions helps uncover the deeper needs driving user behavior and expectations.

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How to Design a Product Discovery Framework That Maximizes Impact – With Matt LeMay

Usersnap

Thats what product development feels like in most organizations.” Trying to build the right thing without a solid discovery framework is like setting off on a road trip without a map or destination. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development.

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Why great AI products are all about the data | Shaun Clowes (CPO Confluent, ex-Salesforce, Atlassian)

Lenny Rachitsky

Brought to you by: • Enterpret —Transform customer feedback into product growth • BuildBetter —AI for product teams • Wix Studio —The web creation platform built for agencies — Shaun Clowes is the chief product officer at Confluent and former CPO at Salesforce’s MuleSoft and at Metromile.

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Product Analytics: Guide for Product Owners in 2025

Reveal

Reveal Embedded Analytics For product owners, leveraging data is not just an advantageits a necessity. Product analytics empowers you to understand gaps in your offering and how users engage with your product. Both embedded analytics and product analytics are designed to help product owners in diverse ways.