Productside

APRIL 9, 2025

Product innovation is now non-negotiable. In this post, were exploring the conversation we had in one of our Productside Stories episodes this season with Joeri Devisch , a veteran of product, technology, and transformation work at global companies. Now it lives with the product team. Youre not doing the transformation for fun.

Data Visualization

Alchemer Mobile

MARCH 11, 2025

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers.

Differentiation

UX Planet

MARCH 15, 2025

Pinterest, positioned uniquely as a visual discovery engine, has significant potential to leverage personalization to foster deeper user engagement, retention, andloyalty. Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown.

Product Research

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). In terms of new technologies, AI is enabling deeper insights into user behavior and preferences through tools like machine learning and natural language processing.

Feedback Software

Usersnap

MAY 14, 2025

Thats what product development feels like in most organizations.” Trying to build the right thing without a solid discovery framework is like setting off on a road trip without a map or destination. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development.

Product Research

Userpilot

APRIL 30, 2025

As a product marketing manager who has spent years optimizing for product adoption, Ive realised that acquiring and retaining isnt about shiny UI updates or random ad spends. Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Meanwhile, Canva takes a different approach.

Feedback Software

Reveal

DECEMBER 23, 2024

Reveal Embedded Analytics For product owners, leveraging data is not just an advantageits a necessity. Product analytics empowers you to understand gaps in your offering and how users engage with your product. Both embedded analytics and product analytics are designed to help product owners in diverse ways.

Data Visualization

Lenny Rachitsky

DECEMBER 29, 2024

Brought to you by: • Enterpret —Transform customer feedback into product growth • BuildBetter —AI for product teams • Wix Studio —The web creation platform built for agencies — Shaun Clowes is the chief product officer at Confluent and former CPO at Salesforce’s MuleSoft and at Metromile.

Data Visualization

The Basics of Product Management

JUNE 21, 2025

Welcome to the ultimate guide to Product Manager interview questions. Tell me about a time you made a tough product decision Situation: We had to sunset a low-performing feature. Product Sense Questions How would you improve our onboarding experience? Task: Communicate the decision to users and internal teams.

Product Research

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar?

Data Visualization

Userpilot

JULY 12, 2025

Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. Many companies rely on email drips, but this often fails to provide help when and where users need it most—inside the product. Guesswork and sales team feedback only go so far.

Data Visualization

UX Planet

MAY 27, 2025

Chasing the next big product win in banking or fintech? According to Quanti research , by the end of 2024, 3.6 Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust. That means constantly testing new features, listening to feedback and improving the user experience.

Finance

Usersnap

NOVEMBER 18, 2024

Ever wonder how some companies make product updates feel like the highlight of your day? When managing product updates for Usersnap, I faced some familiar challenges: updates scattered across emails made it tough to track changes, leading to low open rates and click-through rates. Why Choose These Tools? Let’s dive in!

Feedback Software

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction

Userpilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. Set clear goals before getting into the analysis Analytics backwards looks like this: track first with mobile app analytics tools, find patterns later. Test for interconnection. For instance, a fintech app could track successful money transfers using product analytics.

Analytic Tools

Lenny Rachitsky

MAY 22, 2025

Mayur Kamat is the chief product officer at N26—a $9 billion neobank serving over 7 million customers in 25 countries—where he leads product, design, data, and research. Prior to N26, Mayur was Head of Product at Binance, growing the crypto exchange to a peak $400 billion valuation.

Product Research

BrainMates

OCTOBER 20, 2024

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.

Data Visualization

BrainMates

JULY 2, 2025

Cross-Functional Collaboration: The Product Leader's Hidden Superpower By Erica Wass At a Glance Cross-Functional Collaboration: The Product Leader’s Hidden Superpower Great products aren’t built in silos. Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools.

Product Research

BrainMates

JULY 9, 2025

Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment By Erica Wass At a Glance This blog outlines how successful product strategy depends on aligning cross-functional stakeholders, not just building a strong plan. In product management, strategy alone isn’t enough.

Data Visualization

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be the best fit for this job?

Research Software

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. You can build flows (like carousels, slideouts, and push notifications) without technical expertise, then track user behavior and conduct real-time surveys. But it doesnt have to be that way.

Analytic Tools

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. Tools can track every click and interaction.

Data Visualization

Modus Create

MAY 8, 2025

AI is rewiring product development Is your operating model ready? By Jill Antweiler Posted in Product Published on: May 8, 2025 Last update: May 8, 2025 AI isnt just changing what we buildits changing how we build it. Its about rethinking how we design, validate, and deliver products from the ground up.

Product Research

Userpilot

JULY 22, 2025

Ultimately, Userpilot helps you create a continuous feedback loop. By collecting in-app feedback through surveys and watching session replays, you can understand the ‘why’ behind user actions and make more informed decisions to enhance the user journey from start to finish. Product usage insights in Mixpanel.

Onboarding KPIs

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

Data Visualization

UX Planet

JULY 17, 2025

What the latest generation of AI tools means for the product design process; what these tools bring to the table, where they fall short and how to leverage them to up-level our craft. Photo by Aerps.com on Unsplash In recent years, we’ve seen a noticeable shift in how digital products get built. billion by 2028.

Data Visualization

Alchemer Mobile

NOVEMBER 6, 2024

New digital feedback collection tools and advancements in AI have made it easier than ever to monitor customer sentiment. Quick in-app micro-surveys with simple questions like: Do you love our app? It’s essential to let the Voice of the Customer (VoC) guide your product roadmap. Do you love our website?

User Testing

UX Planet

JUNE 20, 2025

Not the kind of design limited to screens, but the kind that shapes entire ecosystems, guides strategy, and builds adaptive, intelligent products. From Figma to Fortune: How Designers Will Build Companies, Not Just Screens Imagine a future where your Figma file isn’t just a blueprint — it’s a living product engine.

Research Software

Userpilot

JULY 14, 2025

Or they never install the mobile app and miss half the product experience. " The solution isn't more tools: it's one omnichannel customer engagement platform that connects every user interaction and related analytics. Your user signs up on the web but ignores the onboarding flow and never returns.

Analytic Tools

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This interplay, known as cross-modal perception, has been a key area of study at Oxfords Crossmodal Research Lab.

Banking

Userpilot

JULY 23, 2025

We send out periodic surveys We rely on support tickets and direct outreach We use in-app feedback widgets and NPS We struggle to collect actionable feedback at scale You’re Ready to Solve the EdTech Retention Crisis Your answers show you’re focused on the key drivers of user success. Higher education tools (e.g.,

Analytic Tools

Userpilot

JULY 23, 2025

We send out periodic surveys We rely on support tickets and direct outreach We use in-app feedback widgets and NPS We struggle to collect actionable feedback at scale You’re Ready to Solve the EdTech Retention Crisis Your answers show you’re focused on the key drivers of user success. Higher education tools (e.g.,

Analytic Tools

Userpilot

MARCH 30, 2025

4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product. To create this map , you must first outline key stages in the user’s journey, from initial app discovery to long-term usage.

Analytic Tools

Userpilot

JUNE 10, 2025

Try Userpilot and Start Reducing App Churn Get a Demo 14 Day Trial No Credit Card Required 9 Actionable strategies to reduce your mobile app churn rate From confusing onboarding experiences to slow load times, there are countless reasons users may abandon your product. Offer the survey across multiple channels. Keep it ultra-brief.

Analytic Tools

Business Acumen Institute

OCTOBER 6, 2023

According to research done by Business Acumen Institute , 62% of people who work within the information technology ecosystem are working on projects that don’t contribute to the business goals of the company. Projects are connected to products, strategy, and finance. Why is this important? People are connected to processes.

Reporting Tools

Userpilot

FEBRUARY 13, 2025

With solutions ranging from simple recording tools to full-featured analytics platforms, the big question is whether to choose a standalone tool or an all-in-one solution. After analyzing 50+ platforms and interviewing dozens of product teams, we’ve uncovered what actually matters when selecting a session replay solution in 2025.

Analytic Tools