Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. What is customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Assess product strategy and adjust if necessary.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

Userpilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? Organize the tools, methods, facilities, and participants in line with your goals. Let’s dive right in!

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

NOVEMBER 20, 2023

TL;DR The weighted scoring model is a prioritization technique that involves team members assigning a numerical value to product initiatives based on predefined criteria. Product teams use the model to evaluate ideas, prioritize features , select tools , assess risks, or allocate resources, to name just a few.

Product Research 105

Product Research User Testing Customer Experience Research Software 105

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Choose the most relevant customer segments to drive your product goals.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 21, 2022

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. All product managers want to delight and engage their customers. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool.

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? User insights sum up your users’ perceptions and feelings about your product or service.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. Let’s get started!

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Let’s dive in. It focuses on Impact, Confidence, and Ease.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. What are the product goals?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Roman Pichler

OCTOBER 5, 2021

The Product Backlog is Too Big. A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me.

Weak Development Team 276

Weak Development Team Customer Experience User Testing Feedback Software 276

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. A/B testing can be used in: In-app messaging. User feedback surveys. Resource centers.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Ensure that Your Core Product Management Skills are Strong.

User Testing 323

User Testing Product Research Weak Development Team Customer Experience 323

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties.

Feedback Software 169

Feedback Software Leadership Product Research Technical Review 169

Userpilot

DECEMBER 15, 2023

Use a range of techniques and tools, like interviews, surveys , and product analysis to collect diverse user data to inform screening. Idea screening vs. idea generation Both idea generation and idea screening take place during the product ideation stage. This will reflect your product goals and organizational culture.

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Userpilot

NOVEMBER 21, 2022

Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. This outlines how to launch the product to the right clientele at the right time.

Product launches 98

Product launches Product Research User Testing Research Software 98

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

AUGUST 13, 2023

To avoid it, involve a diverse group of stakeholders, including customers, to ensure more objective and customer-centric prioritization. Instead of relying solely on your intuition, supplement it with insights from market and customer research or feedback to inform prioritization decisions. Product vision.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Roman Pichler

MAY 11, 2021

The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. The strategic work is taken on by another role, the SAFe product manager. Myth #3: The product owner is responsible for the team performance.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

Userpilot

JULY 13, 2023

Growth is the lifeblood of any company, and it is paramount for any SaaS company. It informs you whether your product growth is fine or if you should make tweaks to improve results. Collect and act on customer feedback to retain existing customers by improving their satisfaction levels.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Roman Pichler

JUNE 7, 2022

This can be caused by an intense focus on execution and delivery—being so concerned with adding features and running sprints that tracking the product’s overall performance is neglected. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” 5 Biassed Data Analysis.

KPI 288

KPI Data Visualization Weak Development Team Customer Feedback 288

Alchemer Mobile

OCTOBER 31, 2018

Our new guide, Five Hard Questions for Mobile Product Managers , covers tough questions product leaders should ask themselves, especially through a mobile lens. If you’re aiming to push yourself and your product to the next level, analyzing yourself is the best place to start! Question #1: Am I the CEO of the product?

Product Management 147

Product Management Product Manager Management Management 147

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Ensure that Your Core Product Management Skills are Strong.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. Who is the face behind the innovative product management? Meet Chanida Rayrolles, Product Manager at Livescale.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Roman Pichler

MAY 11, 2021

The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. The strategic work is taken on by another role, the SAFe product manager. Myth #3: The product owner is responsible for the team performance.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

PMLesson's Ace the PM Interview

JANUARY 18, 2022

Many tech professionals follow a product manager career path because it blends responsibilities and exciting job duties. Product managers are often called "mini-CEOs" because of the influence they have at a company. They manage complex products and work with team members in all departments.

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

The Product Guy

MARCH 30, 2018

Learn about our client’s business problems and product requirements. These objectives make for a better product, and a more successful company. When I started my product management career, I mostly relied on my experience, common sense and intuition when making product decisions. Market Feedback.

User Testing 119

User Testing Feedback Software Research Software Customer Experience 119

The Product Coalition

DECEMBER 14, 2018

by Ashley Sefferman , Head of Content at Apptentive When Ben Horowitz published his thoughts on the idea that product managers are the CEO of their products in “ Good Product Manager/Bad Product Manager ” nearly two decades ago, the concept was profound, but divisive. Here are four of our favorites.

Product Management 60

Product Management Product Manager Feedback Software Reporting Tools 60

Bain Public

NOVEMBER 22, 2019

WatchMojo recognised they were in need of a concept which would help with the allocation of resources and Unity was a solution that could do just that and so much more. Bain Public worked with the executive team on a software solution that would connect the entire studio, teams and creative workflows.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? Why is user analytics important for SaaS?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

MARCH 10, 2020

03:42 | How do you structure your prioritisation process, grouping of items, and the actual prioritisation with senior stakeholders? 13:57 | Do have any tips or advice for gaining feedback from our customers? 32:20 | Are there any frameworks/tools to help me manage multiple products? Show Notes. Question 1 .

Workshop 154

Workshop Customer Feedback Feedback Software Blog 154

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Amplitude

JUNE 29, 2017

They reach out to you first and give you feedback. Unlike average users who wait to hear from you, power users leave comments, in-app reviews and email you. But just because you receive an outpouring of feedback from them, doesn’t mean you’re at their beck and call. Let’s dive into how you do that.

User Testing 86

User Testing Customer Feedback Customer Experience Feedback Software 86