The Product Coalition

JULY 6, 2022

Nowadays, digital products are becoming more and more prominent in our lives, and it’s already part of our daily activities. The majority of such apps have undergone iterative and incremental development to enhance and improve their features. Most of our readers would have heard of Agile product management.

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Startups Feedback Software User Testing Product Research 123

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 25, 2024

If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! For SaaS product managers, market research, including competitive analysis, is crucial. Surveys (here – in-app survey templates from Userpilot ). Product trials.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

APRIL 8, 2022

There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive. Hint: it starts with user feedback. Prowly collected feedback and found that the feature that helped them grow was a media database.

User Testing 90

User Testing Feedback Software Research Software Product Marketing 90

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 91

Feedback Software Research Software Reporting Tools Onboarding KPIs 91

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 84

Product Research User Testing Customer Feedback Research Software 84

Intercom, Inc.

OCTOBER 13, 2022

We’ve heard you loud and clear – our customers’ feedback and partnership was our biggest driving force behind today’s product announcements. To help Paul show these products in action, we’ve enlisted Mathew Cropper, our Group Product Manager, Josh Dorrell, our Product Designer, and Charlotte Sferruzza, our Senior Product Designer.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

BrainMates

SEPTEMBER 19, 2022

When you think about the workforce sector you might not immediately see how product fits into the equation. But just like any other sector, the modern workforce is changing rapidly to embrace the advantages of the latest technology to improve processes and efficiencies – making the lives of both employees and employers easier.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Usersnap

NOVEMBER 26, 2023

With an outcome-based discovery approach, Jira Product Discovery (JPD) equips teams to prioritize topics that deliver tangible value, ensuring that they are not just ticking off items on a to-do list but truly contributing to the product’s success. It’s the crucible where product ideas are forged, shaped, and refined.

Product Research 52

Product Research Feedback Software Analytic Tools Research Software 52

Userpilot

OCTOBER 31, 2022

Sure, every product marketer appreciates the importance of knowing their ideal buyer personas to help cultivate the right leads. This article will examine negative personas, what makes them essential for SaaS businesses, and how you can build one. To u nderstand what is a bad customer fit for your SaaS. Who are your customers?

Feedback Software 75

Feedback Software User Testing Research Software Data Visualization 75

The Product Coalition

MARCH 3, 2023

Yet, the biggest Product-Led Growth success stories, such as Slack and Zoom, build a robust online presence and significant sales and marketing teams to keep their momentum going. The journey starts when your prospect builds an initial awareness about your solution at a very high level.

Customer Experience 125

Customer Experience Customer Feedback User Testing User Friction 125

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Sachin Rekhi is the founder and CEO of Notejoy , and a prolific blogger on product management. In this Path to PM post, Sachin and I discuss five practical paths to product management. How did you first break into product management? How do I take on that product work or ask for it in the first place?

Technical Advisors 98

Technical Advisors Feedback Software Product Management Product Manager 98

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Folding Burritos

JANUARY 25, 2018

Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. There’s a simple exercise that brings a lot of clarity to how we can structure our communication about the product with stakeholders. Format (How).

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Intercom, Inc.

APRIL 25, 2018

One of the most exciting concepts is the customizable home screen, the start screen you see when you open the Intercom Messenger on an app or website. Using apps, you can create tailored experiences for leads and customers when they open the Messenger. This was a framework to allow Messenger apps to be sent in conversations.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

ProductPlan

SEPTEMBER 28, 2022

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. Companies using a product-led growth strategy expect their product will sell itself. These companies make it easy for potential customers to try their products. Try before you buy. Trust Me!”.

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Reporting Tools Customer Experience Feedback Software User Testing 59

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. At Sprout Social, Product Marketing's key stakeholders have remained Product Management, Sales and Marketing.

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Positioning Product Marketing Marketing Analytic Tools 70

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. At Sprout Social, Product Marketing's key stakeholders have remained Product Management, Sales and Marketing.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.

User Testing 66

User Testing Research Software Market Research Product Research 66

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Sachin Rekhi is the founder and CEO of Notejoy , and a prolific blogger on product management. In this Path to PM post, Sachin and I discuss five practical paths to product management. How did you first break into product management? How do I take on that product work or ask for it in the first place?

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

Centercode

AUGUST 14, 2020

Professionals charged with ensuring high product quality, choosing delightful product features to develop, and managing customer tests that increase product success are used to adapting on the fly. We’re right there with them, doing everything we can to keep our solutions as flexible as they are.

Reporting Tools 64

Reporting Tools User Testing Feedback Software Product Research 64

Intercom, Inc.

JULY 22, 2019

These questions are as certain as death and taxes, and they leave your customer support team with less time and energy to really delight your customers or properly share all the valuable feedback that comes out of launch day conversations. Product demo: This is the demo that the product team did for your sales and customer support teams.

Product launches 177

Product launches User Testing Article Customer Feedback 177

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.

User Testing 40

User Testing Research Software Product Research Market Research 40

ProductBoard

NOVEMBER 15, 2017

productboard , the all-in-one product management solution, launched today on Product Hunt the Portal , an all-new interface that bridges the divide between the product teams and marketplace. productboard Portal enables product managers to get the pulse of their customers.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Best AI tools for image generation: DALL-E: NLP image generator.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Steve Johnson talking about product management.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

AUGUST 10, 2022

Our engineering principle “shape the solution” allows us to deliver better customer value and maintain a team of highly engaged, aligned and motivated individuals. Shaping the solution means that we never blindly execute on requirements defined by others. Here, Levent discusses our engineering principle “Shape the solution”.

Feedback Software 151

Feedback Software Customer Experience User Testing Customer Feedback 151

Userpilot

AUGUST 14, 2023

But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS? While first-party data is usually collected automatically by your platform or initiated by your brand through surveys, zero-party data comes from the user’s initiative.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Feedback 86

Userpilot

APRIL 22, 2024

Learning from the success of product-led growth examples can be a game changer for your business. The hype about product-led growth is real! More and more established businesses – even outside the SaaS industry – have transitioned to product-led growth. Kommunicate uses checklists to drive activation.

Feedback Software 79

Feedback Software Product Research Customer Experience Strategy 79

Mind the Product

NOVEMBER 10, 2017

In the world of cohort analysis for digital products, a cohort is a group of users who have performed a common action or set of actions during a specific timeframe on your website or app. By analyzing the behavioral differences between these cohorts, product managers can spot patterns at multiple points in the customer lifecycle.

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Analytic Tools Research Software Feedback Software User Testing 181

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. Tableau builds trust with potential customers on software review platforms. Book a Userpilot demo today to learn how you can leverage in-app engagement to drive your brand activation goals.

Branding 85

Branding Analytic Tools Feedback Software User Testing 85

Lenny Rachitsky

MARCH 12, 2024

There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap. For my podcast, you might think: how many nerds would listen to a podcast about product management?

Technical Review 134

Technical Review Analytic Tools Research Software Feedback Software 134

StubHub

MAY 8, 2019

At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes. The APIs offer something that’s in high demand these days: simplicity.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

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Feedback Software Research Software User Testing Reporting Tools 209

Mixpanel

AUGUST 21, 2019

Clement Kao is a Product Manager at Blend , a San Francisco-based startup that partners with lenders and technology providers to re-imagine consumer finance. In this guest post for Mixpanel, he shares his lessons on reducing mobile app churn with user analytics. The challenge: reduce churn for a mobile app.

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Analytic Tools Feedback Software Research Software User Testing 78