Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. percent increase from 2021.

Feedback Software 246

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UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Satisfaction leads to positive reviews, recommendations, and increased user retention.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

The Product Guy

OCTOBER 25, 2024

However, product managers often face even greater challenges when navigating high-stakes situations with senior leadership or dealing with conflicting priorities across departments. Even with best practices in place, product managers often face controversial and uncomfortable challenges when managing stakeholders.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Userpilot

MAY 27, 2025

What separates a good app from a great one? It’s what you do with the behavior data your app collects. I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. All questions you can only answer with: Mobile app tracking. What is mobile app tracking?

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 266

Research Software Feedback Software Analytic Tools Customer Communications 266

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. What is the solution? What is the benefit?

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

Product Innovation Educators

FEBRUARY 17, 2025

The product manager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for product managers.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

MARCH 4, 2025

You’re gathering customer feedback, hitting your OKRs, and tracking every metric imaginable. Users churn, innovation stalls, and your team feels like theyre running on a never-ending treadmill. The Broken Playbook For years, product managers have been told that success comes from mastering a core set of tools and practices.

Customer Feedback 150

Customer Feedback Product Management Product Manager Feedback Software 150

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. This article will help reduce such churn by refining your product management and UX analysis approach. What is UX analytics?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

MARCH 9, 2025

The solution seems obvious: improve your customer research process. This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. What is customer research in SaaS?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

APRIL 30, 2025

If youve recently launched a mobile app and want to increase app users, its going to be an uphill battle. Because most mobile apps lose 77% of their users within 3 days! Sure, you could blame onboarding or a clunky user interface. User acquisition isnt a one-time campaign.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? moments” : Pinpoint those specific instances where users experience the true value of your product.

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UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. By providing modest incentives or bonuses for creating savings accounts or keeping deposits, banks and financial platforms can promote saving. Recommends an app or savings method, youre more likely to tryit.

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Feedback Software Research Software User Testing Customer Feedback 98

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

UX Planet

JANUARY 22, 2025

We use UXDAs Digital Experience Branding Framework to help ambitious financial institutions build strong, future-ready digitalbrands. A consistent brand ecosystem fromApple The battleground has shifted to mobile apps, websites and digital interactions. Trust: Consistency and usability across digital platforms build confidence.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Alchemer Mobile

NOVEMBER 22, 2022

When it comes to apps, the competition is fierce. Nearly five million apps fight for coveted spots on a person’s device. Common reasons why people uninstall apps. One of the strongest points of an app is to have real-time interactions with your customers, without the use of individual login. Distracting in-app messages.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? and not the best product management tools.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Product Innovation Educators

SEPTEMBER 19, 2022

The value of prototyping for product management. Prototypes help us convey our product ideas and gain critical feedback from customers. In this discussion we’re exploring a tool for prototyping digital products, which is Uizard. Joining us is the Director of Customer Experience for Uizard, Tarek Slimani. .

Feedback Software 268

Feedback Software User Testing Customer Feedback Construction 268

The Product Guy

NOVEMBER 21, 2018

One method that Product Managers are turning too is the Customer Advisory Board. A Customer Advisory Board (CAB) is a strategic source of feedback from people that have already purchased your product or may in the future. Get early feedback on UX efforts and how they attempt to solve customer needs. New Idea Generation.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

UX Planet

MAY 1, 2025

After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, weve found that tapping into users emotional motivations can transform their entire financial journey.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

OCTOBER 19, 2024

With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. What are release notes?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. When managing product updates for Usersnap, I faced some familiar challenges: updates scattered across emails made it tough to track changes, leading to low open rates and click-through rates.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JUNE 11, 2025

Yet one glaring challenge remains: healthcare apps struggle to keep users engaged. The fact that most Medtech solutions require specialized knowledge and training to operate. Push notifications: If you have a mobile app, you can create personalized push notifications that deliver at the right time. points below the 46.9%

Customer Experience 66

Customer Experience Data Visualization Analytic Tools Feedback Software 66

Product Innovation Educators

JANUARY 17, 2022

Lessons from disrupting the insurance industry – for product managers. It is typically accompanied by new technology or the application of technology in a novel manner. Summary of some concepts discussed for product managers. [2:01] The app sounds simple but is quite complex. That gives us an advantage. [12:41]

Feedback Software 260

Feedback Software Data Visualization Customer Feedback Customer Experience 260

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. On top of that, Userpilot also offers in-app engagement tools you can use to act on the collected data.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Guy

SEPTEMBER 24, 2024

Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. But how does this translate to product management and organizational strategy?

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. Rather than throwing in one product tour for all users, you can create several, tailored to specific JTBDs your user personas might have. Asana’s in-app onboarding flow.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105