Product Talk

MAY 15, 2024

Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up.

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Lenny Rachitsky

MAY 11, 2025

Their model involves solving one customer’s (very big and valuable) problem, then abstracting that solution into a product you can sell to everyone else. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.

Research Software 112

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Product Talk

DECEMBER 11, 2024

While Eva Spexard s work doesnt fit into the typical product mold, shes found ways of applying a continuous discovery mindset, including conducting customer interviews , building opportunity solution trees , and making iterative improvements over time. The opportunity solution tree related to a lack of role clarity at Passion.io.

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Product Talk

JANUARY 17, 2024

This means that even when startup founders are motivated to test their ideas, they are more likely to notice the evidence that suggests their idea is fantastic and miss the evidence that suggests their idea is flawed. He began reading books like The Lean Startup by Eric Ries and The Four Steps to the Epiphany by Steve Blank.

Customer Experience 308

Customer Experience User Friction User Testing Customer Feedback 308

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?

Product Research 244

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The Product Guy

APRIL 15, 2025

On Leading Hybrid Product Teams: Hybrid isnt just about tools – its a design problem. New content is added weekly , so youre always getting fresh ideas and tools to lead better. How do hybrid product teams stay aligned and effective across time zones and work styles?

Customer Feedback 195

Customer Feedback Enterprise User Testing CTO Coach 195

Userpilot

MAY 17, 2025

Mobile apps are evolving fast, but whats changing even faster is what users expect from them. They want apps that understand them, personalize their journey, and grow with their needs. At Userpilot, we help teams meet those expectations with better onboarding, in-app guidance, and personalized engagement.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

Userpilot

MAY 6, 2025

Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. But if you ask me, theres simply no one-size-fits-all solution. Some tools are great for marketers, and others are for product or development teams. Here are a few that I think do that well. #1

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 249

Research Software Feedback Software Analytic Tools Customer Communications 249

Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

Research Software 298

Research Software Feedback Software User Testing Customer Experience 298

Lenny Rachitsky

NOVEMBER 17, 2024

Wiz hit $100 million ARR within 18 months (the fastest growth in startup history) and, five years in, is generating over $500 million ARR. These are stronger indicators of interest that tell you they really want your product, versus general positive feedback. Listen now on Apple , Spotify , and YouTube.

Startups 98

Startups Feedback Software Product Strategy User Testing 98

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 148

Research Software Feedback Software Reporting Tools User Testing 148

Product Talk

APRIL 20, 2022

“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?”. I spent all of my full-time employee experience at early-stage startups (many of them pre-product) and I relied on these same habits to figure out what to build. This question always surprises me.

Product Research 325

Product Research Startups User Testing User Friction 325

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Listen to the full episode or check out Yvonne’s key takeaways below.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Product Innovation Educators

FEBRUARY 17, 2025

Recently, at Hemnet, Sweden’s beloved property platform, she led product development that drove a 130% increase in top line revenues, making it the growth engine of the business. This approach leads to better solutions and stronger buy-in from teams responsible for building and supporting the product.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 143

Feedback Software Analytic Tools User Testing Customer Feedback 143

Productside

APRIL 2, 2025

Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. Why Storyboarding Works A storyboard is just a sequence of visuals that shows how a user moves from a problem to a solution. Example: Why: Remote teams waste time switching between disconnected tools.

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Lenny Rachitsky

OCTOBER 10, 2024

Raiza previously worked on AI Test Kitchen and has a background in startups, payments, and ads. This allows them to move faster and iterate quickly, much like a startup. Often, powerful technology is already available; the magic lies in how you interact with it. Look for unique applications of the tools you already have.

User Testing 134

User Testing Data Visualization Embedded Analytics Product Research 134

Melissa Perri

JANUARY 4, 2020

Founders realizing they can't do it all on their own, that Product Management is a career, and an important skill for the executive team. -- 2011: "You are crazy for joining a startup, Melissa. Teams and executives turned to data-driven decision making, and the tools and software followed. -- So what does that mean for the next 10 years?

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Productside

MARCH 18, 2025

Productside | Product Management Courses & Training Product PickEm 2025: The Ultimate Startup Showdown The biggest showdown in product management is BACK and this time, its all about the most promising startups. April 4: The final battleonly one startup will take the crown. Forget the hype. Forget the flashy marketing.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

The biggest showdown in product management is BACK and this time, its all about the most promising startups. Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? This article dives into some of the best tools in 2024. The no-code technology offers a drag-and-drop interface that makes these tools easy to use for non-technical teams.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. Why Choose These Tools? Let’s dive in! Usersnap 2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

The Product Coalition

DECEMBER 13, 2021

Many startups with an ordinary product make the way to growth and scalability whereas others with great products fail to survive. What is wrong with these startups? Both product and product strategy should fall in place to make the startup sustainable and help them to grow. What are the attributes of the framework?

Framework 185

Framework Startups User Testing Onboarding KPIs 185

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1]

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Product Research Feedback Software Research Software User Testing 382

Mind the Product

MARCH 9, 2021

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

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Feedback Software Customer Experience Product Research Technical Review 188

The Product Guy

FEBRUARY 20, 2025

Customer feedback is overwhelming , making it hard to separate signal from noise. Make switching easier Allow parallel use with existing tools and automate data migration from competitors. Use behavior-based triggers Personalized nudges, milestone tracking, and feedback loops to keep users engaged.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. There were many dozens of operation people at all levels who were responsible for a gazillion of back-office processes and tools that built and maintained eBay’s product catalog. The truth is quite different. And that was the problem.

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Feedback Software Demo Data Visualization User Testing 174