Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. Let’s start!

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Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Periscope pioneered technology that inspired Instagram Live, TikTok Live, Facebook Live, and other social networks’ expansion into video streaming.

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Roman Pichler

JULY 6, 2021

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. You are also able to skilfully deal with difficult feedback and criticism that others share with you.

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Userpilot

OCTOBER 13, 2022

And how you can collect feedback with a feature request template? A feature request template is something that can help you accomplish this goal by encouraging your customers to provide qualitative feedback regularly. Close the feedback loop by acknowledging your users’ feature requests. SaaS products feature request templates.

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Feedback Software Customer Feedback User Testing Product Research 98

The Product Coalition

SEPTEMBER 14, 2023

Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace Table of Contents ∘ The Rise of Nike’s .Swoosh: Nike’s Vision: .Swoosh Swoosh Web3 platform, where NFTs and Web3 technology intertwine to create a revolutionary experience. Swoosh platform is redefining the virtual world. Swoosh platform.

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Alchemer Mobile

NOVEMBER 23, 2021

From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself. What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

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Roman Pichler

JANUARY 8, 2019

A digital product is commonly redeveloped for two reasons: It has accumulated too much technical debt or its technologies are outdated, but the product is still needed—be it to generate revenue, support other revenue-generating products, or automate business processes and increase productivity. Incrementally Replace the Product.

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ProductPlan

OCTOBER 6, 2022

Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety. Start with your company and product mission and vision.

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Product Research User Testing Research Software Feedback Software 88

Gainsight

AUGUST 22, 2021

Product-led growth (PLG) strategies are making waves in the SaaS industry—and that’s good news for SaaS product leaders and managers. By placing your product at the center of your growth strategy, your team can boost customer satisfaction, increase renewals, and lower acquisition costs. Sound like a lot of work?

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Userpilot

JUNE 10, 2022

The fact that this type of customer feedback can come from multiple customers through multiple channels at the same time, puts a lot of pressure on the task. To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. In-app real-time feedback from users.

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Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel.

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UX Studio

APRIL 19, 2024

Current generative AI tools can come up with videos and images within minutes. To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools. Will image generation AI help them?

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Userpilot

AUGUST 16, 2023

When developing your product , address app performance issues to improve user retention. Tracking in-app user behavior helps identify friction points that need improvement to lower churn. Tracking in-app user behavior helps identify friction points that need improvement to lower churn.

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ProductPlan

JUNE 7, 2022

At ProductPlan, we are revolutionizing how a company delivers products to market by elevating product organizations to the heart of strategy and execution. This vision holds true with our own organization as well. Their thoughts and feedback are an incredible source of information for our product team.

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Userpilot

AUGUST 24, 2023

It’s also a valuable tool for winning over users about to cancel their subscriptions. You can send your cancellation survey in-app or through emails. However, note that in-app surveys provide more immediate and contextual feedback than those sent via email. In-app cancellation survey form template.

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Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

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Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. A strategic initiative is what can help your company achieve its long-term vision.

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UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

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Roman Pichler

JANUARY 9, 2018

Focus on Problem Validation, not Solution Building. Your product discovery work should focus on nailing the value proposition, target group, business goals, business model, and stand-out features of the product—not on writing user stories, designing the user interface, or building the actual solution.

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Roman Pichler

JULY 6, 2021

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. You are also able to skilfully deal with difficult feedback and criticism that others share with you.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Roman Pichler

NOVEMBER 2, 2016

Tip #1: Complement your Product Backlog with a Product Roadmap. This ensures that your backlog is aligned with the product strategy, and it helps you decide which items should be added to the product backlog and which should not. Tip #2: Focus your Backlog on the Next Major Release. Tip #5: Say No.

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Userpilot

DECEMBER 12, 2023

We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. There are several reasons why your SaaS product needs a UX map. Let’s dive in! UX roadmap.

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The Product Coalition

JANUARY 16, 2022

Always callout non-goals, in addition to the goals for a leadership review you are leading Earlier on in my PM career, while I would call out the explicit goals and feedback I needed from leadership reviews, I never took the time to communicate what we would not discuss. This way it sets boundaries for discussion topics! how do you do so?

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The Product Coalition

DECEMBER 13, 2021

Both product and product strategy should fall in place to make the startup sustainable and help them to grow. The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. Vision: It should be inspirational and the guiding post.

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Framework Startups User Testing Onboarding KPIs 148

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. What is a pivot strategy? Types of pivot strategies.

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Data Visualization Research Software Analytic Tools Customer Experience 84

Roman Pichler

JUNE 7, 2022

Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” ” Solution-centric data : “We’re making great progress; we’ve implemented 50 more user stories, and velocity is up by eight points! This often leads to too much data being gathered. 4 Vanity Metrics.

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Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. Strategic Product Management Activities and Tips.

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The Product Coalition

OCTOBER 22, 2018

It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business. You might not know it but a ton of customer feedback is probably trapped in your organization?—?spread

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Userpilot

NOVEMBER 8, 2022

An MVP helps you define your complete product strategy. Here’s another tip: to get the most out of the MVF approach, you need to think way past just pushing a feature into production. And finally, remember: all feedback is good feedback (even if it’s negative). What are the minimum viable features (MVF)?

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Feedback Software User Testing Analytic Tools Data Visualization 98

The Product Coalition

DECEMBER 23, 2022

This is justified with the idea that PMs aren’t just “PMs” in such smaller teams — they’re a bit of everything (even software development if the skills are there). We drive product direction, define strategy and (sometimes) marketing, and everything in-between. Now on paper, it’s easy to explain what PMs do.

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Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. We’ll also share real-world examples from leading SaaS products along the way, so you can learn from the best. User experience is one of the hottest buzzwords in the SaaS community. Product-Led Growth.

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Feedback Software Analytic Tools Research Software Customer Experience 123

Alchemer Mobile

NOVEMBER 23, 2020

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. I love the quote, ‘Be stubborn on vision, but flexible on details.’ Q: How do you measure success?

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Usersnap

NOVEMBER 10, 2023

Product roadmaps transcend mere slides or visuals; they serve as the linchpin for strategically aligning internal teams and external stakeholders with the product vision and strategy. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided.

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Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. Allow us to walk you through the product onboarding best practices that we’ve learned through working with hundreds of SaaS businesses. Userpilot is a phenomenally versatile onboarding tool.

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Intercom, Inc.

FEBRUARY 18, 2020

We needed a better solution – one that could accommodate our growing team and jam-packed schedules while making time for us to learn from each other. Enter “Brew and Review,” a lightweight tool that I created for our Customer Success team. Put the right tools and processes in place. Building our own knowledge sharing loop.

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