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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

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The Rise of DEX: Decentralized Exchanges Redefining Crypto Trading

The Product Coalition

Embrace the future of finance today! In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). Imagine a business that handles transactions, payments, or investments.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In today’s healthcare, digital technology is becoming increasingly vital. As society faces an abundance of new healthcare concerns, such as an increase in the number of chronic diseases and an aging population, the rising role of digital health will surely enhance public health. Major hurdles in Digital Health 1.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. At TechEmpower , we are using LLMs, RAG, fine tuning and other Generative AI techniques to revolutionize a key part of day-to-day operations in healthcare.

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Demystifying AI and ML: How These Technologies Are Transforming Industries

Valerian Tech

Introduction Artificial Intelligence (AI) and Machine Learning (ML) have emerged as transformative technologies, revolutionizing industries across the globe. In this blog post, we will demystify AI and ML, explore their fundamental concepts, and delve into how these technologies are influencing multiple industries.

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Product Model, Service Models, and Investor Valuations

Mironov Consulting

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If   (e.g. and 9-12 calendar months of implementation.  Or

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Cross-Functional Collaboration: A Real-World Guide

The Product Coalition

Building effective teams with people from different disciplines can be challenging due to various circumstances. This exposure to different cultures, generations, and belief systems has shaped my understanding of what true cross-functional collaboration looks like. Let’s explore strategies for how we can tackle these challenges.