Fractional CTO Government User Testing 
Mind the Product
MAY 29, 2018
At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian. Cindy Alvarez, Author and Principle Researcher at Microsoft.
Mironov Consulting
APRIL 15, 2023
One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines. In aggregate, how many different customers will use the same exact bits to do X? What Get it done, and move on.
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Modus Create
DECEMBER 10, 2024
Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. The ability of AI to streamline processes, optimize customer experiences, and create new revenue streams is profound.
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.
Arkenea
MAY 12, 2025
Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. The solution?
UX Studio: Product Management
NOVEMBER 8, 2021
Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Award-winning global user experience design company.
The Accidental Product Manager
MARCH 23, 2020
This generally happens when the company is forced to reduce its workforce because they’ve run into financial problems or a contract got canceled or they are closing a branch office. This was about getting the government to buy what the company made. The CTO decided that I was not working as hard as he was. Time moves on.
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