The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. Therefore, what follows is a rough outline for how I approach A/B testing when I join a company or when I get started. Should you be doing A/B tests as a company?

User Testing 97

User Testing Product Research Testing Onboarding KPIs 97

The Product Coalition

NOVEMBER 14, 2023

I love how you call product frameworks sh*t, but your stuff is always amazing!”. Yes, all we want to do is build, not follow frameworks, but I assure you, this is worth your time. When it comes to product lifecycle management, there is no shortage of frameworks. It is not a universal, off-the-shelf, always the same framework.

Feedback Software 123

Feedback Software Roadmap Product Research User Testing 123

TechEmpower - Product Management

DECEMBER 11, 2023

Some offer specialized skill sets like expertise in a particular programming language or framework, or specific domain knowledge. How do they handle testing? By following these guidelines, you'll be better equipped to select a web development company that accurately reflects your project aspirations.

Software Developers 118

Software Developers Software Development Software Review Development 118

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. Product Frameworks Can Become a Crutch. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. That bullet list could serve as your product framework.

Framework 53

Framework Customer Experience Analytic Tools Data Visualization 53

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

UX Planet

MARCH 5, 2024

They serve as guiding principles, providing a solid framework for understanding how modern-day users interact with digital products. Shaped by our accumulated experiences, these models serve as intuitive frameworks that enable us to navigate new situations with ease.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

The Product Coalition

JULY 23, 2023

The OKR (objectives and key results) framework is the best way to do this. Continuous Discovery  — Funding for exploration, learning, and testing ideas, concepts, and prototypes. Whatever governance, oversight, decision-making, and stakeholder management framework you use, do it consistently. Consider this R&D funding.

Onboarding KPIs 132

Onboarding KPIs Product Research Finance Government 132

Piyanka Jain

APRIL 23, 2019

BADIR, Aryng’s Data to Decisions™ framework is a recipe to allow you to do just that. BADIR’s Business Question framework gives the ability to get to the real question. BADIR has an exact recipe to follow for every methodology you will use, with clear guidelines on which methodology to use for what kind of problem.

Data Visualization 150

Data Visualization User Testing Product Research Framework 150

Mind the Product

MAY 5, 2020

Accessibility Guidelines. Although the W3C’s WCAG guidelines, and other accessibility guidelines, provide definitions for accessibility, usability and inclusion, it seems some businesses are confused about their interpretation. Accessibility Guidelines. Accessibility and Your Product. Why Build for Accessibility.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

The Product Coalition

FEBRUARY 29, 2024

Fortress of Security: Ensuring Ironclad Protection External-Facing Fortifications: Prioritize LLMs with robust security frameworks. Security: From Robust Defenses to Continuous Vigilance External Applications: Research the LLM’s security audits and penetration testing reports.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Reporting Tools Research Software 126

Intercom, Inc.

OCTOBER 19, 2022

We conduct phishing tests for all employees on a rolling basis and are happy to report a >96% pass rate for our whole organization, with supplementary training where needed”. We have role-specific training and phishing tests to prepare our staff. Data expiry and deletion.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Product Management 2.0

DECEMBER 6, 2016

Organizations eager to do a better job building and launching products that win in the market are smart to look to product management frameworks. The tested, refined, and re-refined product management best practices from the industry’s thought leaders have done all the hard work, so why not just “paste and go?”.

Framework 40

Framework Systems Review Product Management Product Manager 40

Amir Rozenberg

AUGUST 5, 2017

So, you’d like the recipe for cross-browser testing success? Let’s take a look at a handful of examples of mistakes we commonly see with browser testing- and solutions to deal with them. Engineering should no longer separate coding and testing between desktop and mobile. A week later, a new Chrome version comes out.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

The Product Coalition

OCTOBER 30, 2023

OKRs are a goal-setting framework individuals, teams, and organizations use to define measurable goals and track their outcomes. You must give the team freedom and latitude to reach the outcome with guidelines/boundary conditions rather than a rigid, detailed definition of what you expect the feature to be. OKRs: What are they?

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

Amplitude

AUGUST 19, 2020

That’s why it’s important to come up with a framework for explicitly measuring and verifying the data that you load into your product analytics system. There are already whole articles written on this topic, but here are some quick guidelines: Usability Guideline 1. Usability Guideline 2.

Analytic Tools 69

Analytic Tools Naming Events Product Research 69

Modus Create

MAY 12, 2022

Why the Ishihara Test? The Ishihara Test, created by Japanese ophthalmology researcher Shinobu Ishihara in 1917, remains the most popular way to test for colorblindness. The test shows several images of circles formed by small dots painted using different color patterns and attempts to hide a number or letter in the middle.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

JANUARY 15, 2021

What is the best way to make use of Google Play In-App Review API Standard Developer Guidelines to help you decide when to request in-app reviews from users: Trigger the in-app review flow after a user has experienced enough of your app or game to provide useful feedback.

Feedback Software 127

Feedback Software Systems Review Software Review Reporting Tools 127

Mind the Product

AUGUST 8, 2017

It’s so easy to take the innovation and enjoyment of the job away from people by wrapping them up in guidelines about how to deploy the skill they’ve spent their whole lives learning. A framework like Scrum will show up a lot of problems that have previously been swept under the carpet. Bring Teams Together to Become Agile.

Feedback Software 119

Feedback Software User Testing Agile Customer Feedback 119

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. This ensures consistency across interviews.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Amir Rozenberg

AUGUST 5, 2017

So, you’d like the recipe for cross-browser testing success? Let’s take a look at a handful of examples of mistakes we commonly see with browser testing- and solutions to deal with them. Engineering should no longer separate coding and testing between desktop and mobile. A week later, a new Chrome version comes out.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

Amplitude

AUGUST 19, 2020

That’s why it’s important to come up with a framework for explicitly measuring and verifying the data that you load into your product analytics system. There are already whole articles written on this topic, but here are some quick guidelines: Usability Guideline 1. Usability Guideline 2.

Analytic Tools 52

Analytic Tools Naming Events Product Research 52

Mixpanel

JULY 21, 2023

If that weren’t enough, the codebase, developed externally, was built in languages and frameworks our broader engineering team had no plans to ever support, leaving us in a precarious position if anything ever went wrong. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

If that weren’t enough, the codebase, developed externally, was built in languages and frameworks our broader engineering team had no plans to ever support, leaving us in a precarious position if anything ever went wrong. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

If that weren’t enough, the codebase, developed externally, was built in languages and frameworks our broader engineering team had no plans to ever support, leaving us in a precarious position if anything ever went wrong. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Product Bookshelf

JANUARY 3, 2017

The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp. Sprint guidelines include no devices during work sessions and a full week commitment from all participants.

User Testing 48

User Testing Product Research Feedback Software Testing 48

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Imaginary Cloud - Design

FEBRUARY 27, 2020

As any established practice, UI Design has a set of best practices as a result of years of researching and testing, that have been in some way proven to be effective amongst users. Add to this the release of Material Guidelines by Google and all sites start to look the same. This results in an almost homogenised Web.

User Testing 107

User Testing Customer Experience Research Software Product Research 107

Imaginary Cloud - Design

MAY 30, 2022

These steps provide guidelines on how to design a product. Finally, in the "prototyping" phase, participants test their solutions. You should then investigate and test your ideas to determine which are most likely to solve the problem or provide the elements to avoid it. Stage 5: Test—Try Your Solutions Out.

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. With older customers, we’re typically interested in satisfaction, power-user and early-testing feedback and pain points that the product doesn’t solve.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Modus Create

MARCH 10, 2021

There are a collection of guidelines and tools on Serverless security and Modus Create provides application security consulting, designed to enumerate threats, vulnerabilities, and risks. The Laravel framework has a healthy list of tools that enable easy deployment of a serverless application (including Laravel Vapor , Vercel ).

Framework 59

Framework Document User Testing Naming 59

Mind the Product

JUNE 20, 2019

Other companies use frameworks like jobs-to-be-done (e.g.Intercom) or personas (e.g.N26) to educate about their users’ long-term needs. For example, we made it a requirement for every team member to test our current live features with real users in short interviews. By testing solutions very early in the process (e.g.

Product Research 162

Product Research User Testing Customer Experience Customer Feedback 162

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

UX Planet

DECEMBER 11, 2023

I learned a lot about chatbot design, including flows, brand guidelines, and best practices, and building a prototype in Voiceflow. Omnigraffle or Google Draw), as well as an Amazon device, like Echo Dot or Echo Show to test your Alexa skills. I did not want to read a bunch of course material and give some random online tests.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

Intercom, Inc.

APRIL 19, 2018

They’re really battle tested, well trained, well understood and well supported. We developed this much more sophisticated, more actionable, more usable set of guidelines and principles that helps people make a decision that’s not based on gut. It is a live document, which can be updated, and it has a bunch of guidelines.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. With older customers, we’re typically interested in satisfaction, power-user and early-testing feedback and pain points that the product doesn’t solve.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Johanna Rothman

AUGUST 21, 2019

” I wrote a series about scaling where I talked about a reasonable progression of how you might work, instead of trying to adopt a framework. Almost all the frameworks and accepted ways of thinking start with feature teams. Note*: I am not saying automate all the build issues or the tests that were created before you were born.

Agile 65

Agile Product Research User Testing Customer Experience 65