Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Intercom, Inc.

FEBRUARY 1, 2022

Recognizing your customers by name should be customary – but recognizing their individual needs and wants is where your support can really stand out. At Intercom, we use a framework called the Conversational Support Funnel to deliver efficient, personal support to our customers at scale. After all, if you don’t know, you can’t grow. .

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

Intercom, Inc.

NOVEMBER 7, 2019

At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

NOVEMBER 27, 2019

It’s even garnered them an enviable position among Deloitte’s Fast50, a list of the fastest growing software companies in the UK. A genius inbound marketing strategy. It’s in the name: a company inspired by the needs of salespeople has to be good at selling itself. Salesforce? Growth requires collaboration, not kingdoms.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. It’s quick, efficient, and personal, meaning that customers can get the answers they need, where and when they need them.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Intercom, Inc.

NOVEMBER 23, 2022

My parents were like, “What in God’s name are you doing? For folks who don’t know ProfitWell, we went really deep on content marketing and were the first B2B company to do what HubSpot’s calling inbound media. ” And I could always find a job. What are we trying to figure out?

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Userzoom

JULY 9, 2019

A/B testing can be used to compare the performance of a webpage, app, email, or advert by pitting a control, ‘A’, against a test variant, ‘B’ A/B testing works by randomly splitting your inbound traffic equally between the two versions. Positive vs negative. A/B testing framework: 1: Select features to test.

User Testing 113

User Testing Product Research Research Software Testing 113