Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Send a personalized modal to ask for reviews.

Feedback Software 85

Feedback Software Research Software Onboarding KPIs Customer Experience 85

Gainsight

AUGUST 6, 2021

Within your organization, customer feedback is likely being funneled across different functions—product, marketing, sales, customer success, etc. When gathering these insights, be sure to build a framework around capturing high-quality feedback to get a clear understanding of the customer’s problem. Step 3: Launching.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Product Bookshelf

JANUARY 31, 2017

Your company will rely on you to be the most knowledgeable about your product so never take your eye off the market and establish an objective framework to guide your decisions. The book starts with Sean agreeing to be the first product manager at Alpha Technology Ventures. Take Charge Product Management by Greg Geracie.

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Userzoom

AUGUST 24, 2017

Executives, Marketers, Designers, and Product Managers all want to make an informed decision and manage risk intelligently. I know, I know – it’s not the technical definition, but this has served me well for 2 decades. Use frameworks to organize your findings to make them actionable.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Gainsight

AUGUST 31, 2020

This issue is not uncommon as more and more companies face digital transformation and a subscription services market. At an annual Autodesk engineering technical conference two years ago, Amy took the stage to address this very issue wearing a Peloton shirt and told the audience the story of the Peloton subscription experience.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Usersnap

JUNE 15, 2023

A product management process is a strategic framework that guides product managers and their teams through the product lifecycle – from ideation to launch and beyond. Conduct market and competitive research. Work with marketing and sales. Monitor market trends and feedback. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Product Bookshelf

SEPTEMBER 14, 2020

The OKR framework can inspire teams and bring focus to an entire company. . OKRs were brought from Intel to Google by John Doerr where the method gained popularity within the high tech and startup communities. The story begins with the struggling founders meeting with their top advisor and board member who recommends OKRs.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

The Product Coalition

APRIL 5, 2021

We write stories, make presentations, product documentation, marketing materials, and whatnot. Examples include your stories, and your requirements for your Technical teams. Communication with tech teams is always a disaster waiting to happen by the slip of a few points and misalignments. I begin by focusing on three key parts.

Document 78

Document Technical Advisors Construction Technical Review 78

Business of Software Conference

JULY 7, 2021

We have more collateral to share than ever before, our salespeople are supported not only by marketing teams to drive engagement and lead generation, but also sales enablement teams to help ensure that they always have the right examples, user cases, demos, decks and proposal templates. I could go on, but you get the picture.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Jared Spool’s excoriation of the use of NPS by marketing departments had struck a chord earlier in the week. So I’m going to talk about Product-Market Fit. Transcript.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. Team / people Meet everyone ?—?team,

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Business of Software Conference

JUNE 29, 2020

If you’re on a marketing team you’re probably talking to your manager about what marketing campaigns you’re running, and if you’re in H.R. All those frameworks take judgment, they take expertise, they take framing the problem and that’s because most of the problems we face in business are ill-structured.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Product Talk

AUGUST 10, 2016

We would jump from reviewing interview guides one week to discussing experiment results the next. We ignore the advice of Chip and Dan Heath where they advise us to avoid “whether or not” decisions (i.e. I find it easier to create separate trees for each, but technically you could include them both on the same tree.

Research Software 239

Research Software Product Research User Testing Customer Experience 239