Roman Pichler

MAY 11, 2021

.” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. In Scrum—the framework that gave birth to the product owner—the role is responsible for maximising the value a product creates for the users and for the business. That’s usually challenging enough.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 249

Agile Product Research User Testing Feedback Software 249

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). SaaS Pirate Metrics framework.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points.

Framework 112

Framework User Testing Research Software Feedback Software 112

Mixpanel

JANUARY 3, 2022

As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. From the perspective of many engineering teams, product analytics is treated as a second-class citizen. Spearhead a slick analytics implementation.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Let’s go over the concepts.

User Testing 98

User Testing Feedback Software Analytic Tools Customer Experience 98

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. Product Frameworks Can Become a Crutch. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. How Useful Are Product Frameworks?

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Feedback Software 156

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Modus Create

JUNE 18, 2019

But my employer had just paid for me to go through the training, and I was expected to help improve their development processes. That’s when it got bad. It got so bad that the CEO outlawed Agile altogether. We were so rigorous about following the rules that we completely missed the spirit of agile software development.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

DECEMBER 27, 2023

You can choose to paint on the digital canvas with a variety of tools, from digital brushes to 3D modeling software. Creating an NFT might seem like a straightforward process, but there’s a bit more to it than meets the eye. Next, let’s talk development hours. Plus, if you’re tech-savvy, you can save on development costs.

Technical Review 104

Technical Review Research Software Weak Development Team Certifications 104

Agile Velocity

MAY 3, 2024

Agile implementation typically focuses on team-level adoption of Agile practices, emphasizing principles such as self-organization, cross-functional collaboration, and incremental delivery. Focus Only on Team Level Agile Transformation initiatives sometimes focus exclusively on individual teams, neglecting the broader organizational context.

Agile 81

Agile Data Visualization Feedback Software Reporting Tools 81

The Product Coalition

JUNE 25, 2018

Agile is an awesome approach when done right, but is your team making these common mistakes? This adoption is rightfully so, as agile can be an excellent framework for building software. I’d argue that making these mistakes will actually slow a team down in the long run. The longer a team goes without validating (ie.

Agile 74

Agile Weak Development Team Technical Review Software Review 74

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. In Marketing, in Product, in Operations… test, learn, test again.

Product Research 151

Product Research User Testing Weak Development Team Embedded Analytics 151

The Product Coalition

JANUARY 26, 2022

Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Their team set up the infrastructure and prepared the environment waiting for prospective accounts, which never came. That is how EveryPig evolved to an AI-based solution and became a vet tech software product.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

nulab

MARCH 11, 2020

Take note of all your products and services, and analyze whether they currently meet the demands of your customers or clients. You can also collect customer feedback via reviews, surveys, interviews, or focus groups. Run a competitor analysis to see what others in the marketplace are doing, including their strengths and weaknesses.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. You can watch the video or read an edited version of the transcript below. Tweet This.

Feedback Software 185

Feedback Software User Testing Product Research Research Software 185

eG Innovations

MARCH 7, 2023

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. Getting a replica environment up and running is usually simple on the cloud provided you have the right IaC (Infrastructure as Code) tools set up.

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

PMLesson's Ace the PM Interview

MARCH 2, 2022

Google Product Manager Interview Guide Google Engineering Manager Interview Guide Google Software Engineering Interview Guide Google APM Interview Guide Google Technical Program Manager Interview Guide Google Product Marketing Manager Interview Guide Does Google Ask Behavioral Interview Questions? What are your strengths and weaknesses?

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

Intercom, Inc.

NOVEMBER 20, 2018

This will help ensure that any face to face meetings are focused on those most likely to have a need that the solution addresses. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Meet your target users and get feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. From selling bikes to software.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

OCTOBER 18, 2021

There are eight SaaS trends in 2021 that you should be aware of: vertical SaaS, platform unbundling, micro SaaS, artificial intelligence and machine learning, low code (or no code) approach, SaaS integration, mobile optimization, and centralized analytics. To conduct an NPS survey, you can use feedback software like Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

Roadmap 167

Roadmap Weak Development Team Leadership Research Software 167

Gainsight

OCTOBER 16, 2018

Servant leadership is the idea that leaders serve their teams rather than teams serving their leaders. Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. That’s not to say leaders on our team don’t make mistakes.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. Implementing a goal-setting framework that sets the bar high sounds like a no-brainer, right? The focus then shifts towards outcomes and individual and team authority and ownership.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Userpilot

JANUARY 31, 2023

Your product messaging strategy starts right at the beginning – and from there, the process involves weaving a consistent narrative (all the way through to error messaging, FAQs, and how your support team responds to queries). As you’d expect, a poor signup flow can dramatically impact the whole client onboarding experience.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

Modus Create

JANUARY 12, 2021

So let’s dive into some old and new methodologies that companies use to implement, develop and balance the three pillars. I’ll review four methodologies: waterfall, Lean, design, and Agile. The outcome of a project is well defined, so there are few surprises in what the team delivers.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Modus Create

APRIL 16, 2020

It means you, as a designer, are just as responsible for the product’s quality as the engineering team. It’s on you to make sure the team builds the live product as designed. This communication challenge is a huge issue in product development. Get developers involved early on. ” Yes, it is.

Customer Experience 52

Customer Experience Software Review User Testing Product Research 52

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. And a few pairs of employees were walking up and down the main flow in 1-on-1 meetings, some in intense discussion and others just catching up. That’s because it wasn’t a normal meeting room.

Books 63

Books Research Software Reporting Tools Technical Review 63