Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Eric Ries, in his post “What is customer development? Personally, I get positive results from detailed written requirements. Written Methods.

Framework 108

Framework User Testing Research Software Feedback Software 108

Product Innovation Educators

AUGUST 28, 2023

What product managers need to know about the Decision Sprint framework for faster problem-solving Today we are talking about faster problem-solving to speed innovation by using a three-part framework including Exploration, Alignment, and Decision-Making. I recommend independently sourcing questions from your team.

Systems Review 97

Systems Review Weak Development Team Framework Positioning 97

The Product Coalition

SEPTEMBER 21, 2020

Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Since experimentation has become a discipline on its own, there are established best practices for cross functional teams to follow.

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Often, this is due to resource constraints rather than a lack of understanding of a PM role. Ex: Backlog grooming/refinement, Requirements review etc.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

OCTOBER 4, 2022

The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ). It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Pirate metrics framework.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. Track and reduce access to data that is not needed.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Coalition

FEBRUARY 13, 2021

This means you can save time and money developing features customers really care for and reduce risks of undesirable effects on your customers. In addition, this person works closely with the experimentation teams to ensure that they are aligned with the overall business objectives, measure results objectively and follow best practices.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Userpilot

OCTOBER 30, 2022

Engagement: Ensure every interaction with your product or team solves user problems and leaves them happier. Implement a tracking system. Involve your team. Understanding each of the components will enable you to develop a more holistic customer experience strategy. Reduce friction on the customer journey.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Modus Create

AUGUST 24, 2021

To justify any effort in business, there must be a positive impact on the bottom line. The time to fix these issues could’ve been used to build new features or optimize the existing system. Bear in mind that fixing bugs without running tests could also introduce new bugs into the system. Why Do We Need Unit Testing?

Software Review 52

Software Review User Testing Product Research Testing 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. That starts with clear product positioning and unambiguous messaging. Al Ries Positioning is a powerful strategic tool.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. Implementing a goal-setting framework that sets the bar high sounds like a no-brainer, right? The focus then shifts towards outcomes and individual and team authority and ownership.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Modus Create

JANUARY 12, 2021

On the other hand, capitalizing on a company’s current position to appease shareholders or investors, without innovating, improving, or optimizing, might be profitable in the short term, but in the long run you will likely lose market share. I’ll review four methodologies: waterfall, Lean, design, and Agile.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. Do they indicate any issues with their current approach?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. Riskiest Assumption Testing (RAT) and Fake Door Testing are good ways of validating ideas before you commit to developing them. What is incremental innovation?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. Most companies and product teams have to find the right balance between investing in the new and supporting existing products. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

PMLesson's Ace the PM Interview

APRIL 26, 2022

Start Learning But as a data scientist or analyst whose position is in demand, those with formal training and little to no experience may still be able to find an excellent position. Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

MARCH 18, 2022

Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand. Do market research to develop your buyer persona. Do market research to develop your buyer persona. So what goes into writing effective product messages and how do you write them?

Research Software 52

Research Software Feedback Software Messaging User Friction 52

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. I could barely sit down in a chair from a standing position, or get in bed or roll over once in. My immune system is so strong that my immune system attacks my healthy cells. So they had me take another.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Intercom, Inc.

JANUARY 12, 2022

However, we’ve had a great team. Liam: Data science is what it’s all about for businesses looking to improve their decision-making by using the information they’re already collecting in their apps and other systems. It’s not like, “I’m going to get really good at this particular thing.”

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. What is the current way of working?

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. In the business of product building, we too deal with systems. Quoting Peter M.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Brian Balfour

FEBRUARY 7, 2017

During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. He led an international team for a while, focused on running experiments in new markets, and did growth work breaking ground in Latin American and other developing markets.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why is that?

Books 52

Books Technical Review Research Software Data Visualization 52

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. Does your organisation provide you and your team with direct access to customers, or are there gatekeepers?

Software Review 113

Software Review Reporting Tools User Testing Systems Review 113

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Now it’s time to put your app and positioning to the test. It’s marketing. The good news? Five-star ratings?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JANUARY 12, 2020

So I decided to write a complete guide on getting your team from where they are, to fully using OKRs in 30 days. How to have meetings with the team, what to cover, how to get low performing teams back on track and then how to persuade everyone in the company to use them too. I also make sure to cover the more human elements.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. I've seen teams define new OKRs every month, every quarter, or every year. Writing Effective OKRs.

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205